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Light Is Not On
Concern
Potential Cause
Common Solution
Light is not on.
•
Light bulb is burned
out or LED light is
damaged.
•
No electric current is
reaching refrigerator.
•
Control system has
disabled lights because
one or both doors were
left open too long.
•
See Replacing Light Bulbs or LED lights
in Care and Cleaning section.
•
See “Problem” section, “Running Your
Refrigerator”.
•
Close and reopen door(s) to enable
lights.
Odors In Refrigerator
Concern
Potential Cause
Common Solution
Interior is dirty.
Odors
•
Interior needs to be
cleaned.
•
Food with strong odors
is stored in refrigerator.
•
See Care & Cleaning Tips.
•
Cover food tightly. Turn on air filtration
system. Air filter may need to be
changed more frequently if foods with
strong odors are routinely stored in
refrigerator.
Opening/Closing Of Doors/Drawers
Concern
Potential Cause
Common Solution
Door(s) will not
close.
•
Refrigerator is not
level. It rocks on the
floor when moved
slightly.
•
Ensure floor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping floor.
Drawers are
difficult to move.
•
Food is touching shelf
on top of drawer.
•
Drawer is overloaded
•
Keep less food in drawer.
•
Remove or redistribute food.
Solutions to Common Problems
