The appliance does
not fill with water
properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is
correct.
• Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to 'Care and cleaning'.
The appliance does
not drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without
drain phase.
• Set the drain programme if you set an option which ends
with water in the tub.
The appliance door
is open or not closed
correctly.
• Make sure that the door is properly closed.
No communication
between electronic
elements of the ap‐
pliance.
• The programme was not finished properly or the appliance
stopped too early. Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised
Service Centre.
The mains supply is
unstable.
• Wait until mains supply is stable.
The anti-flood device
is on.
• Disconnect the appliance and close the water tap. Contact
the Authorised Service Centre.
If the display shows other alarm codes, deactivate and activate the appliance. If the problem
continues, contact the Authorised Service Centre.
In case of different problem with the washing machine check the table below for possible
solutions.
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