
35
Troubleshooting
Problem
Nothing works.
Top burners do not light or
do not burn evenly.
Burner flames very large
or yellow.
Sparking, but no flame
ignition.
Ignitiers spark
continuously after
flame ignition.
Burner flame goes out at
low setting.
Oven will not heat.
Foods over-cooked or
under-cooked.
“Cracking” or “popping”
sound.
Possible Causes
Oven is not connectede to electrical
power.
Power supply is not energized.
Plug on range is not completely in-
serted in the electrical outlet.
Burner bezel ports are clogged.
Burner ports or burner caps are not
positioned properly.
Cooktop is being operated with the
wrong type of gas.
Regulator is not installed, is faulty, or is
set for the wrong type of gas.
Gas shut-off valve is in “off” position.
Power supply polarity is reversed.
Igniters are wet or dirty.
Low gas supply pressure.
Air intake holes around knobs are
obstructed.
Oven settings are not correct.
Incorrect cooking time, or temperature.
This is the sound of the metal heatting
and cooling.
what to Do
Have oven connected to a properly sized
electrical power supply by a qualified electri
-
cian.
Have an electrician check power supply,
including the house circuit breaker, wiring and
fuses.
Make sure the unit is properly connected to
power supply.
Clean burner bezel ring ports with straight-
ened paper clip, needle or wire.
Remove and carefully re-install burner bezel
and caps.
Ensure that the type of cooktop matches the
natural gas supply.
Check installation, replace regulator, or set
regulator for proper gas supply.
Turn shut-off valve to “on” position.
Have polarity corrected.
Dry or clean igniters.
Contact gas company
Remove obstruction.
Follow mode selection and clock settings as
specified in OVEN OPERATION.
Adjust time, temperature or rack position.
This is normal.