Electrolux ControlBox24/7, User Manual

Page: 20 / 204

20
TROUBLESHOOTING
Causes and solutions
ERROR REMEDY/CAUSE
Unit will not respond to a text message and will
not execute commands despite all indication lights
lighting as they should. (2 green lights)
•
Check that the SIM card is active and works using a standard mobile
phone.
Text command executed by ControlBox24/7 but I
receive no text message confirmation
•
Check that the SIM card can send a text message from a standard
mobile phone.
•
Check that the GSM signal strength is sufficient (Above 4)
•
Check that STEL command is set correctly.
•
Check country code setting. ( NACO )
GSM indicator light on constantly.
•
The indicator will normally be on for up to 30 seconds during start-up of
ControlBox24/7.
•
No/poor GSM signal.
GSM indicator flashing slowly.
•
Error on SIM card or GSM unit. Test SIM card in standard mobile phone.
Battery indicator light gone out
•
The backup battery is either switched off or disconnected, check that the
battery switch is in the ON position.
Battery indicator light flashing slowly
•
The unit has lost external power and the rechargeable backup battery
is running out. Check that the external power supply is working and is
connected.
Power indicator light is off
•
The unit has lost external power. Check that the adapter is working and is
connected.