Sometimes cold and/or hot air comes out from the air outlet grill, why?
When the unit is in dehumidifying mode it absorbs humid air from room and freezes it
to reduce the humidity.
During the cold cycle there should be cold air coming out of the unit
During the hot cycle hot dry air should be coming out of the outlet grill.
Troubleshooting
Issue
Cause
Solution
Hot or cold air
being produced
Normal Operation
When the unit is in dehumidifying
mode it absorbs humid air from room
and freezes it to reduce the humidity.
During the cold cycle there should be
cold air coming out of the unit
During the defrost cycle hot dry air
should be coming out of the outlet grill.
Unit does not
operate
Is
the
plug
properly
inserted in the socket?
Insert the plug into the socket and turn
the switch on.
Does the tank full indicator
is red?
Tank full, float displaced or tank not
properly inserted. Empty tank, check
float and make sure tank is properly
inserted in unit.
Dehumidifier
does not extract
water
Is the unit set to a humidity
level lower than the one in
the room?
Set the humidity level on the humidistat
bellow current humidity reading.
Is the temperature too low
for water extraction to be
efficient?
Increase temperature in the room or
reposition the unit.
Is any intake grill or
discharge blocked? Is the
unit too close to walls.
Remove obstructions and restart the
unit.
Ensure a distance of at least 20 [cm
between the unit & walls
Airflow
seems
weak
Is filter dirty or clogged?
Please service the filters regularly as per
user manual.
Unit
is
noisy
during operation
Is the unit on uneven
surface?
Please place on flat horizontal surface.
Is filter clogged?
Please service the filters regularly as per
user manual.
E1 on
Humidity sensor error
Unplug the unit and plug it back in. If
error repeats, call for service centre.
E2 on LCD
Temperature sensor error
Unplug the unit and plug it back in. If
error repeats, call for service centre.
9
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