Electia C-Fence, Quick Start Manual

Page: 8 / 32

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Troubleshooting
•
The alarm doesn’t send any SMS or MMS
1. Make sure the PIN-code is disabled on the SIM-card
How:
Install the SIM-card in to a mobile phone, if the mobile
phone starts without PIN-code request it means that the PIN-
code is disabled.
2.
Try to call, send SMS and MMS from a mobile phone with the alarm
panels SIM-card installed into the phone.
•
The panel sends SMS but no MMS upon alarm
1. Try to send MMS from an ordinary mobile phone with the alarm
panels SIM-card installed into the phone.
2.
Make sure that all MMS-settings is correct entered
(see section 3 in
this manual)
3.
Make sure that you have entered correct MMS-recipient
(see
section 4 in this manual)
4.
Restart the alarm panel
(see section 3g in this manual).
•
The yellow LED light is ON (fault indication) – what’s wrong?
The fault indicator will be ON to indicate that someting is wrong, as soon as
all faults are corrected the indicator will go OFF by itself.
1.
Enter the error log to display the faults.
How:
Enter your code on the alarm panel and hit ”
OK
”
Then hit
”OK”
once more when
”Fault Display”
is shown.
Step down with ”
 ” to see current and logged faults.
•
The camera/sensor doesn’t react after I activated the alarm
Note that the camera has a warm-up time of about 1 minute after the alarm
has been activated. Hold about 2 minutes before you try to trigger the alarm.