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USEFUL ADDRESSES

USEFUL ADDRESSES

AL-KO (Chassis Supplier)

South Warwickshire Business Park
Kineton Road, Southam
Warwickshire, CV47 0AL
Fax: 01926 818562
email: [email protected]

Thetford Ltd

(Hobs, Grill, Oven and Toilet supplier)
Unit 19, Oakham Drive
Parkwood Industrial Estate
Rutland Road, Sheffield, S3 9QX
Tel: 0114 273 8157
Fax: 0114 5753094
email: [email protected]

Alde International (UK) Ltd

(Wet central heating supplier)
Huxley Close, Park Farm South
Wellingborough, Northants, NN8 6AB
Tel: 01933 677765
Fax: 01933 674975
email: [email protected]

Dometic (UK) Ltd

(Fridge Supplier)
Dometic House, The Brewery
Blandford St Mary, Dorset, DT11 9LS
Tel: 0844 626 0133
email: [email protected]

Whale Ltd

Munster Simms Engineering Ltd
2 & 2A Enterprise Road, Bangor
BT19 7TA
Northern Ireland
Tel: 02891 270531

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Summary of Contents for affinity

Page 1: ...k and we therefore reserve the right to alter specifications and materials as conditions demand Retailers are independent of the manufacturer and have absolutely no authority to bind the manufacturer by any express or implied undertaking or representation The Explorer Group Limited Delves Lane Consett Co Durham DH8 7PE Telephone 01207 699000 Facsimile 01207 699001 www explorer group co uk Issue 1 ...

Page 2: ...Connecting To Mains Supply On Arrival at Site 6 1 Disconnecting Mains Supply When Leaving Site 6 2 Overseas Electrical Connection 6 2 Gas Safety Advice 6 3 Facts about LPG 6 3 Awning Spaces LPG and Appliance Exhaust 6 3 LPG Gas System 6 3 Gas Supply 6 4 Connection 6 4 Changing a Gas Cylinder 6 4 High Pressure Gas Hoses 6 5 Water System 6 5 High Flow Watermaster Pump with Intelligent Control IC 6 5...

Page 3: ... Shower 8 33 Taps 8 33 Gas Locker Door 8 34 Internal Doors 8 34 Other Internal Doors 8 34 Paddle Latch 8 35 Magnetic Catches 8 35 Sprung Hinges 8 35 Room Divider 8 35 Bed Make up 8 36 Front Wrap Round Seating Option 8 37 Lift Up Bed Extensions where fitted 8 37 Removable Drawer Locker 8 37 Avtex Aerial 8 37 Entertainment System 8 37 Radio CD with MP3 Connectivity 8 37 How to use your TV Aerial 8 3...

Page 4: ...ARRANTY COVER 12 1 Non Warranty Repairs 12 3 Remedial Work 12 3 CARAVAN CONSTRUCTION MAIN COMPONENTS 13 1 ALKO Chassis 13 1 Braking System 13 1 Solid Construction Body Shell 13 1 Windows 13 1 Insulation 13 1 Front Panel and Gas Bottle Locker Door 13 1 Awning Channel 13 1 EQUIPMENT LIST 14 1 Avante 14 1 WIRING DIAGRAM AVANTE 15 1 Road Lights Avante 15 2 GENERAL QUESTIONS 16 1 GLOSSARY 17 1 SERVICE ...

Page 5: ...CONTENTS 4 CONTENTS ...

Page 6: ...phold the warranty if the caravan is altered or modified in such a way that would adversely affect the reliability Please Note It is a condition of your warranty that the caravan must have an annual service carried out by an Elddis approved Retailer Service Centre or NCC Approved workshop and a record is kept Pages are provided in the back of this guide for your assistance An Elddis Approved Retai...

Page 7: ...1 2 INTRODUCTION ...

Page 8: ...them to check the gas system viii It is recommended that you provide a dry powder fire extinguisher complying with ISO 7165 of at least 1KG capacity by the exit door and a fire blanket next to the cooker Ensure you read the advice to occupier label fitted to your caravan usually found on the inside of the wardrobe door ix Never exceed your caravans Maximum Technical Permissible Laden Mass see Cara...

Page 9: ...ed box or under the fixed bed Gas Dispersal Holes All appliances and gas taps have a gas dispersal hole nearby It is essential that these are not blocked or made ineffective Petrol Diesel Fumes The fitting of a tail pipe to your exhaust will reduce the possibility of fumes entering your caravan through the front fixed ventilation points FIRE SAFETY Fire Extinguishers It is recommended that a 1 kg ...

Page 10: ...ated by the following formula 10L 10N 50 L is the body length of the caravan in meters N is the number of berths 50 is for normal equipment carried in the caravan a sample list is given below Kettle 0 5kgs Bed linen 6kgs Crockery 5kgs Saucepans 3kgs Wastemaster 6kgs Aquaroll empty 5kgs Waste bin 1kg Cutlery 2kgs Toilet fluid etc 2 5kgs Battery 25kgs Optional equipment payload OEP This is an amount...

Page 11: ...2 4 GENERAL SAFETY ...

Page 12: ...r the actual laden weight of the caravan in relation to the kerb weight of the towing vehicle the more careful and experienced the driver needs to be and the lower the speed at which instability could occur WARNING It is strongly recommended the loaded weight of the caravan does not exceed the kerb weight of the towing vehicle LOADING Always lower and secure the jockey wheel and the four corner st...

Page 13: ...aravan s hitch Use of the caravan handbrake is advised Extreme caution should be taken if manoeuvring the caravan down hill or on wet slippery surfaces vi Make sure the jockey wheel height is sufficient for the hitch head to clear the towing vehicles tow ball v Manoeuvre the hitch head over the tow ball and lower the jockey wheel using the winding handle until the hitch head opening sits comfortab...

Page 14: ...g can be made easier by using the jockey wheel to assist lifting The friction pads are pressed against the towball and hence generate a stabilising damping force These pads are therefore subject to wear over time however they will have a long service life circa 30 000 Miles provided they are well maintained and kept free of grease dirt Fig 4 Fig 5 Checking the efficiency of the left right friction...

Page 15: ...Caravan or fit the AL KO manoeuvring handle to your jockey wheel available separately 1 During opening or closing the AKS must only be operated by one person 2 Press stabiliser lever down by hand force only DO NOT use your foot or an extension bar this will damage the components Fig 6 3 When opening or closing the stabiliser lever please ensure your hand does not touch the coupling handle you may ...

Page 16: ...limit is reduced to 60mph SETTING OFF i Pull away smoothly in the towing vehicle Allow more engine speed to produce the power to move the additional weight of the caravan ii Avoid wear and tear on the clutch and transmission by taking extra care not to ride the clutch iii Change gears smoothly Try not to jerk the clutch CARAVAN HANDLING i Allow for the caravan being wider than the car Ensure you h...

Page 17: ...d a In high or cross winds b Downhill c In poor visibility 3 High sided vehicles cause air buffeting so extra care must be taken when passing or being passed As much space as possible should be given to avoid the drag created by the high sided vehicle TOWING COVERS We do not recommend that you tow with covers on as it can obscure the road light fitted ...

Page 18: ...l up the ramp and the other should indicate when the spirit level bubble is in the middle Whichever method you use and once level i Apply the caravan handbrake and chock the caravan wheel if necessary ii Lower the jockey wheel to ground level before unhitching See index uncoupling iii If necessary use a load spreader such as a big foot or alternative suitable device You should then park your car u...

Page 19: ...without first lowering the four corner steadies with the brace provided Corner steadies should not be used as a jack Take care not to lift the caravan wheels ENTERING AND EXITING THE CARAVAN Due to the height to the entrance door it is strongly recommended that you use a step to enter and exit your caravan A suitable step is provided with your caravan and can be found within your white kit box Ple...

Page 20: ...low running for a few minutes to stabilise When this has happened switch the RCD to the ON position ELECTRICITY MAINS SUPPLY Your caravan s main electrical installation is designed to run on 230V at 50 hertz AC supply CONNECTING TO MAINS SUPPLY ON ARRIVAL AT SITE Before connecting the caravan installation to the mains supply check that i The mains supply is suitable for your installation and appli...

Page 21: ...x for further details on the control panel fitted WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET WARNING It is essential that connections are made exactly as shown If terminal markings are not in accordance with the above diagram they must be ignored DISCONNECTING MAINS SUPPLY WHEN LEAVING SITE i Switch OFF at the caravan mains isolating switch ii Remove the male plug from the site supply iii ...

Page 22: ...owners are advised to allow some fresh air circulation in the awning space when such appliances are in use Please note Ventilation holes must be clear at all times LPG GAS SYSTEM Elddis do not recommend the use of any external cylinders All cylinders in use should be within the gas locker provided If you wish to utilise a larger cylinder and have this outside the gas locker then the connecting hos...

Page 23: ...r ensure that the valve on the cylinder is turned fully off Turn off all gas operated appliances Remove the gas hose from gas cylinder Before refitting a gas cylinder ensure that all gas operated appliances are turned off particularly after winterisation Ensure all connections are secure When the cylinder is connected please ensure that the high pressure hose is not placed under any strain WARNING...

Page 24: ... high pressure regulator This often has an adjusting handle on it NEVER use such a regulator on a caravan Ventilation holes must be clear at all times WATER SYSTEM High Flow Watermaster Pump with Intelligent Control IC The Watermaster IC unit is a means of control for the Whale Watermaster high flow system which allows it to operate without the need for pressure switch adjustment It offers three k...

Page 25: ... and place countersunk screw into screw holes see Fig 4 Fig 3 Preparing Watermaster socket for connecting Watermaster IC and removing the securing screw Step 6 Plug Watermaster IC onto socket see Fig 5 and tighten screw NB Do Not Overtighten To connect the plug and pump kit Priming Step 1 Place pump into a full water container Fig 6 Fig 4 Place securing screw into Watermaster IC Fig 5 Insert screw...

Page 26: ...ump off ground while refilling water container Fig 8 The plug should always be removed before moving the caravan When removing plug Step 1 Lift the lid to unlock the plug Step 2 Pull out plug from socket using hand grip Step 3 Shut lid Maintenance The Watermaster IC control unit located on the back of the socket is designed to be service free and does not contain serviceable parts Please note that...

Page 27: ... see calibration section of the installation section c If pump motor runs steadily and does not stop after 30 40 seconds Check all connections in pipework Recalibrate the system Diagnostic Codes To aid with troubleshooting the LED on the back of the Watermaster IC has a number of different flash codes as described in the table below LED State Description Green Constant On Tap open pump running Gre...

Page 28: ...obtained as prescribed in British Standard BS7671 230v POWER SUPPLY Mains Unit The Mains Unit replaces the conventional fuse box Similar but larger ones are often fitted in new houses The unit normally located in the front nearside bed box gives overloads and earth leakage protection for the 230V electrical supply in your caravan For normal operation all switches on the unit need to be in the ON p...

Page 29: ... lights 1 2 watts Floor LED 0 36 watts Above locker strip lights 500mm 1 2 watts Above locker strip lights 800mm 2 2 watts Awning lights 5 watts Please note Ensure that you only replace a blown bulb with one of the same rating Never replace a bulb with one with a higher rating You should ensure that when fitted no bulb is in contact with the surface of the lamp or shade Note All LED lights can onl...

Page 30: ...7 3 ELECTRICAL SYSTEM MAINS UNIT AVANTE ...

Page 31: ...7 4 ELECTRICAL SYSTEM ...

Page 32: ...tructions contained with your user information pack Please note Before attempting to use any gas equipment please ensure that the gas bottle is connected securely to the caravan s regulator via a high pressure gas hose and the bottle valve is in the on position Also ensure the appliance isolation valves are in the on position as shown in the gas system section Please note Before attempting to use ...

Page 33: ... circulation Only when gas is turned off Gas Only Cold air circulation only Gas and 1300W Maximum heat setting Frost Frost Protection Setting Off Turns Spacer Heater Off Night Time Setting For quiet night time operation and to reduce energy consumption Select 650W and a lower temperature Maximum Heat Setting This uses gas and electric simultaneously for higher heat outputs It intelligently balance...

Page 34: ...to a mains supply with limited current capacity NB Running several appliances at once will increase the current drawn by the van which depending on the rating of the circuit breaker could trip the supply If several appliances are running at the same time the low electric setting can be used to heat the water but with a reduced current draw Please note the calculated amp value on the iVan control p...

Page 35: ...o select the on and off time the desired temperature and the desired power setting The thermostat ranges from 18ºC to 35ºC Available power settings are Gas Only Fan Only Gas and 1300W 650W 1300W 2600W Off Please note The timer function must be adjusted so that the start time is before the finish time To activate the timers press the home button and touch the timer icon The timer icon will turn red...

Page 36: ...s menu from the home screen touch the spanner icon and then the options icon Scroll through the available options see table below using the arrow keys and select the desired setting using the and Menu Functions Available Settings Beep Enables user to turn On the keyboard tone on off Off Flashing Enables user to turn the On Light home flashing light on off Off Mains Enables user to set the Select b...

Page 37: ...e heater for 10 minutes to cool down then try again Ensure voltage is above 12V and below 15V This can be done by recharging the battery The space heater isn t getting enough air through the flues Check the flue ends and clear any obstructions away from them Water Heater Diagnostic Screens Make sure there is gas in the bottle no blockage in the gas line At temperatures below 5ºC use Propane rather...

Page 38: ...s can be done by recharging the battery Power Consumption Warning Screens If any combination of heater settings will exceed either the user set current limit or the maximum limit of 16 Amps one of the below screens will appear Selecting Cancel will return you to the power setting screen for space or water heater Selecting OK will bring up one of the below screens Selecting OK will bring you back t...

Page 39: ...touch the van icon then the frost icon The icon will turn blue to show that frost protection settings are off Water Heater When using the Water Heater in winter ensure that the flues are NOT BLOCKED by snow or fallen leaves etc When the Water Heater is not going to be used for a long period of time ensure the heater is fully drained to prevent frost damage To drain the water heater switch off the ...

Page 40: ... the event the burner flames are accidentally extinguished turn off the burner control and do not attempt to re ignite the burner for at least one minute Operation Using the hotplate gas burners 1 Ensure gas supply is connected and turned on 2 Push in the control knob and turn anti clockwise to full rate large flame see Fig 1 3 Continue depressing the knob whilst holding a lighted match or taper t...

Page 41: ...cy to snap shut towards the end of lowering This is caused by the travel lock action of the hinges as it is activated Make sure all fingers are clear of the appliance when closing the lid Using the Grill 1 Ensure the gas cylinder is connected and turned on 2 Open door push in the control knob and turn anti clockwise to large flame symbol 3 Continue depressing the knob whilst holding a lighted matc...

Page 42: ...t be carried out with the door open The oven shelf has been designed to allow good circulation at the rear of the oven A raised bar at the rear of the shelf prevents trays or dishes making contact with the back of the oven To remove a shelf pull forward until it stops raise at front and remove Installation of a shelf is the reverse of this procedure Operation Before first use we recommend heating ...

Page 43: ... appliance regularly DO Remove spills as soon as they occur DO Always use oven gloves when removing food shelves and trays from the oven DO Turn pan handles away from the front so that they cannot be caught accidentally DO Check that controls are in the off position when finished DO NOT Allow children near the cooker when in use DO NOT Allow fats or oils to build up in the oven trays or base DO NO...

Page 44: ...ow the door seal to come into contact with oil or grease Maintenance In compliance with the applicable regulations please note that the gas unit and the connected ventilation ducts must be checked by authorised technical personnel after first use and after every other year for compliance with the European Standard EN 1949 A test certificate has to be issued It is the user s responsibility to arran...

Page 45: ... operation Select Gas by pressing button 3 Set temperature step by pressing button 6 MES appliances manual energy selection Electrical operation To start the refrigerator press button 1 for 2 seconds The refrigerator starts with the last selected type of energy 230V operaton Press button 2 12V operation Press button 4 Gas operation Gas operation Press button 3 The ignition process is activated aut...

Page 46: ...TION As a basic rule shut and lock the refrigerator before you start your journey Open the door by pressing the locking button and pull open Fig 6 Shut the door again by pushing it to close The snapping into the lock can be heard While the vehicle is parked the locking hook may be fixed to facilitate opening of the door Fastening and releasing the door lock when parking the vehicle If the vehicle ...

Page 47: ... wrapped in aluminium foil or similar and stored separately from each other in order to prevent drying out or odours Allow foods that have been warmed up to cool down before storing Avoid storing products in the refrigerator that could emit volatile flammable gases Do not expose the refrigerator to direct sunlight Please bear in mind that the temperature inside a closed vehicle increases sharply i...

Page 48: ...en overnight At night the refrigerator has less work to do and the unit has more reserves WARNING Only use drinking water Defrosting As time goes by frost builds up on the fins inside the refrigerator A layer of frost thicker on one side may occur and does not represent a malfunction When this layer of frost is about 3mm thick the refrigerator should be defrosted Switch off the refrigerator as des...

Page 49: ...r similar 2 When the ambient temperature falls below 8 C the optional winter covers should be fitted This protects the unit from excessively cold air TIP It is also recommended that the winter cover should be used when the vehicle is taken out of service for an extended period of time 3 Affix the cover and fasten it Winter operation ...

Page 50: ...re that it is firmly closed The oven door can be opened at any time during operation by pushing the door open button The oven will automatically shut off To restart the oven close the door and then push the START button The oven automatically cooks on full power unless set to a lower power level The display will show 0 when the oven is plugged in press and hold Eco button until display is turned o...

Page 51: ... sound the alarm if particles of combustion are still present The HUSH feature can be used repeatedly until the air has been cleared of the condition causing the alarm Note Dense smoke will override the hush control feature and sound a continuous alarm CAUTION Before using the alarm hush feature identify the source of the smoke and be certain a safe condition exists Flashing LED Light This smoke a...

Page 52: ...e smoke alarm is powered by a 9V battery A fresh battery should last for one year under normal operating conditions This alarm has a low battery monitor circuit which will cause the alarm to chirp approximately every 30 40 seconds for a minimum of seven days when the battery gets low Replace the battery when this condition occurs Note Use only the following 9 volt batteries for smoke alarm battery...

Page 53: ...es Replace batteries as the red LED flashes soon as possible Alarm chirps twice every 30 seconds and End of life of the alarm Replace the alarm the red LED flashes twice Alarm chirps every 30 seconds and red Fault Replace the alarm LED flashes every 30 seconds Red LED on and constant tone Malfunction Replace the alarm Loud continuous alarm with the red LED Dangerous levels of CO Follow emergency h...

Page 54: ...g the test reset button will terminate the alarm If the CO condition that caused the alert in the first places continues the alarm will reactivate If the unit alarms again within six minutes it is sensing high levels of CO which can quickly become a dangerous situation WARNING Activation of the alarm indicates the presence of Carbon Monoxide CO which can kill you Maintenance of your alarm To keep ...

Page 55: ...t dosage of Thetford toilet fluid see product label into the holding tank This avoids unpleasant smells and keeps the inside of the tank clean Next add approximately 2 litres of water enough to ensure that the bottom of the Waste Holding Tank is covered Far more information on Thetford toilet fluids see last page of this manual Screw the cap back onto the emptying spout and turn back to its origin...

Page 56: ...lush water tank g Rotating Emptying Spout h Automatic Pressure Release Vent i Sliding Cover j Removable Mechanism k Vent Plunger l Pull out Handle m Wheels n Blade Openener o Access Door to Waste Holding Tank Optional Features p Electric Blade q Automatic Ventilator r Waste Pump Out System s Waste Holding Tank Multi Level Indicator t Flush Water Tank Level Indicator only if toilet has its own flus...

Page 57: ...n flush water tank When the Flush Water Tank Level Indicator lights up refill the flush water tank as only about 1 5 litres of water is left in the tank which is sufficient for approximately 2 flushes Emptying The Waste Holding Tank has a capacity of 18 litres and requires emptying when the red light LED on the toilet control display lights up when the Waste Holding Tank only has capacity for appr...

Page 58: ... bowl Flush the toilet bowl with water and wipe down the rest of the toilet with a damp cloth Clean seat and lid The seat and lid can easily be removed Lift the seat and lid assembly and pull the round pins inside the assembly outwards from the pin holes After cleaning replace the seat and lid by positioning the round pins in front of the pin holes and push the lid and seat downwards To keep your ...

Page 59: ...ors is not recommended Storage It is important that you follow the instructions below if you do not expect to use your Thetford toilet for a long winter period Activate the Control Panel by pressing the flush button Open the blade and press the flush button until water stops flowing into the bowl Close the blade Open the access door on the outside of your caravan and empty the Waste Holding Tank a...

Page 60: ...8 29 HOW TO USE YOUR CARAVAN S EQUIPMENT ...

Page 61: ...he rooflight ii Grasp the metal bar in the middle snap it out of its holder swivel down and press the rooflight outwards Rooflight is opened automatically after approx 150mm by the two gas springs iii Open both fasteners and swivel the metal strap toward the intermediate position and pull the rooflight down until the metal strap is stopped by the fasteners iv To close proceed with steps i iii in r...

Page 62: ... Mini Heki Rooflight The Mini Heki S with fixed ventilation has five opening positions and easy to operate handles It is equipped with a blind and flyscreen which allows you to adjust natural lighting and shading as required Using the solid handles the rooflight can be easily opened and placed into one of the five opening positions up to a height of approx 80 mm Midi Heki Rooflight i To open push ...

Page 63: ... blind down by its centre catch Do not pull down by one side of the blind This will inevitably lead to problems ii Do not allow blinds to spring back freely Always control them by hand Flyscreens i To operate the flyscreen either pull the screen fully down fully up or across dependant on type of window fitted and clip into place on the blind frame ii To release unclip from the blind frame If a cro...

Page 64: ...Lift the control lever to activate the pump and allow water to flow simultaneously To adjust the temperature swivel the lever to the left to increase the temperature and to the right to reduce the temperature WARNING The water temperature could be very high so do not lift the lever with the tap turned to the full left position CAUTION For winter storage and to prevent frost damage the tap swivel m...

Page 65: ...rtical position INTERNAL DOORS Toilet Shower Room Doors Operation from within the shower room To open the door push the small lever down identified in the drawing as A then to unlock push this lever back to the original position Operation from outside the shower room To open and close the door push the lever down If the door is locked and needs to be opened it can be opened by inserting a coin int...

Page 66: ...ficient to disengage the magnetic catch and open the door SPRUNG HINGES Overhead lockers will use sprung hinges These are suitably strong enough when closed to securely retain the door and prevent it from opening in transit Pulling the handle towards you with moderate force is sufficient to open the locker door and hold it in the open position ROOM DIVIDER The room divider should be held in place ...

Page 67: ...nverted into a double bed by pulling out the bed slats stored beneath the chest of drawers or stored in the bed slat box at the front end of the caravan Arrange seat cushions appropriately Maximum load for the beds Fixed bunks 100 kgs 17 stone Fixed single beds 125 kgs 19 1 2 stone Double fixed bed 250 kgs 39 stone ...

Page 68: ...erated by depressing the lever behind the flap of the hinge While pressing the lever the extension flap can then be lifted into place This lever must also be depressed in order to lower the flap REMOVABLE DRAWER LOCKER To remove from the caravan first locate the two retaining straps at the bottom rear of the unit the straps are released by pulling away and down this releases the thumb catches The ...

Page 69: ...you have any problems undertaking this task please refer to your TV manual TROUBLESHOOTING GUIDE Check aerial radio fuse If there is no power check the 5 amp fuse located within the PDU marked radio is in working order Check TV monitor Check the TV is working correctly by ensuring that the channels tune in correctly in your home If the TV does not pick up the expected number of channels we would r...

Page 70: ...tc Understand digital signals Digital signals have what the industry calls the Cliff effect The Cliff effect is either you have a picture or not within a very small difference of signal strength This happens with both weak and strong signals Troubleshooting guide Checklist Action or X Check aerial fuse Connect aerial and power Check the power is on Tune in TV and choose transmitter Check TV monito...

Page 71: ...est Or Buzz Mode In the buzz mode the siren will sound a short tone when a sensor is triggered instead of sounding for 30 seconds It is advisable to test all the sensors PROTECT AUTOWATCH ALARM SYSTEM Option Only Manufactured by Autowatch the system is designed to give years of trouble free operation Made with only the highest quality components and using state of the art technology you can be ass...

Page 72: ... number of errors that the ATC logs and some are self repairable by the customer but some will require the ATC to be monitored by the diagnostic equipment that is available and the AL KO service engineers are trained to use Display ATC Condition Diagnosis What to do Outcome Status Colour Green ATC Active Everything OK Green Flashing ATC Active Self test Drive forward Green Ready for incomplete to ...

Page 73: ...8 42 HOW TO USE YOUR CARAVAN S EQUIPMENT ...

Page 74: ...ter Dealership name from dropdown menu Enter customer details including email address Confirmation sent to customer email One year subscription will begin TRACKER will contact customer towards the end of the one year subscription period with the options available or call TRACKER directly on 0870 606 1269 CRIS THE CARAVAN REGISTRATION AND IDENTIFICATION SCHEME CriS is the Central Registration Ident...

Page 75: ...ce Keep the lock set and registration card separate from the keys The lock parts and key do not have a registration number therefore keep the registration card in a safe place Caravans with twin axles have two locks keep each lock set in a separate place The sets are not interchangeable Note Read the operating instructions and act in accordance with them Keep the operating instructions for general...

Page 76: ...9 3 SECURITY Fig 1 Fig 2 Fig 3 Fig 4 Fig 5 Fig 6 Fig 7 Fig 8 Fig 9 Fig 10 ...

Page 77: ... PO Box 445 Aldershot GU11 9FS Telephone 0203 2821000 Spare windows stencils can be found in your owners information pack for use if you ever need to order a replacement window ELECTRONIC TAGGING In conjunction with the CriS registration scheme all Elddis touring caravans are electronically tagged during manufacture for added security and to ease vehicle identification The security tag containing ...

Page 78: ...ird droppings etc should be washed off using plenty of cold water do not use a sponge to clean off heavy dirt deposits Any remaining dirt should be washed off using a soft cloth and warm water Please note Under NO circumstances should any abrasive cleaning agents household detergents or proprietary cleaning fluids be used Wash the window again using only cold water and dry off with chamois leather...

Page 79: ...ic s protection Use a sponge or a clean white cloth but do not wash or rub the fabric Leave to dry in normal conditions These actions will not affect the Fire Retardent treatment of the fabric Heavy soiling will require professional cleaning All fabrics will fade to some degree if exposed to direct sunlight Try not to leave newspapers lying on your cushions ink can stain the covers It isn t alway ...

Page 80: ...ptying the waste tank may require additional toilet fluid Use only Thetford toilet fluid to achieve the best results CAUTIONS Never add toilet fluid directly into toilet bowl Do not use strong household detergents or cleaners that contain chlorine solvents or acid contents High Altitude and Hot Weather Use with large temperature differences and changing heights during towing over pressure can star...

Page 81: ...pump should turn off after a few seconds if it is a pressurised system PRE SEASON WATER SYSTEM PREPARATION Remain in your van after the pump has stopped and inspect all the taps and shower heads for leaks You may need to dry them down first to spot any leaks If there is access to the underside of the taps check for water leaks If you find a water leak check the following If there is a water leak c...

Page 82: ...set including the external shower if fitted and shake water out Open water heater drain valve and leave open User Tip Ensure the gas is turned off at the bottle Open on board tank drain valve if present and leave open Where grey waste tanks are fitted remove all sink plugs and open the drain tap User Tip Do not close the fridge door tightly leave ajar to prevent mildew forming Open any other drain...

Page 83: ...ks should be carried out before each journey and at regular intervals during storage Tyre Wear and Damage The legal requirements for tread depth on motor vehicle tyres apply also to caravans Similarly it is not permitted to mix cross ply and radial tyres on the same axle A redundant tyre must be replaced by one of the same size and construction Wheels should be changed round occasionally to equal ...

Page 84: ...orting the weight of the caravan Wheel bolts should NEVER be lubricated NB If you upgrade from steel to alloy wheels you must ensure you use the correct bolts for the new wheel The corner steadies must not be used to jack up the caravan They can be lowered to touch the ground only as a safety measure to stabilise the caravan i Apply the handbrake fully as for parking Do not forget to give the cara...

Page 85: ...e jockey wheel and its clamping mechanism are capable of withstanding is 150kgs LUBRICATION Lubricate the Jockey Wheel Lightly oil the wheel axle and screw thread Lubricate the Brake Linkage Lightly oil all moving parts Lubricate the Corner Steadies Lightly oil the screw and pivot pins The following maintenance instructions relate to the ALKO chassis fitted to your Elddis caravan They are a consti...

Page 86: ...he galvanised chassis should not be painted or subjected to any other protective treatment Should the galvanising become superficially damaged exposing the steel core this should be cleaned and treated with a cold galvanising spray obtainable from vehicle accessory outlets Damage to chassis members through impact etc must not be straightened or welded Damaged chassis members must be replaced Drill...

Page 87: ...el is fully raised and secure before commencing any journey Fig 1 1 2 Stabiliser Unit To operate the Stabiliser once coupled to the towball simple press the stabiliser lever down as far as it will go Fig 4 Item 2 Uncoupling Pull the stabiliser lever handle up as far as it will go open the coupling handle and lift the AKS 3004 from the towball With larger nose loads coupling and uncoupling can be m...

Page 88: ...e the components Fig 6 3 When opening or closing the stabiliser lever please ensure your hand does not touch the coupling handle you may accidentally trap your fingers Fig 6 Noises whilst driving As a rule the friction pads of the AKS 3004 do not make a noise during driving Any clicking creaking or squeaking noises that do arise may be due to the following a Foreign bodies or dirt between the fric...

Page 89: ...ed fully forward Fig 8 Release the handbrake to the fully off position If the handbrake will not go down the whole way because of the fairing or any other obstruction then the fairing must be cut away and or the obstruction removed to achieve this desired position It will not be possible to set up the braking system properly when the handbrake is not in the fully off position Fig 8 Jack up one sid...

Page 90: ...oes If the over run lever will not make contact it is possible the two lock nuts forward of the spring cylinder are incorrectly adjusted Loosen the nuts and adjust the brake rod as above Figs 8 10 Adjust the two locking nuts forward of the spring cylinder Fig 10 on some chassis a single Nyloc nut is used to Fig 10 give 1mm of clearance on the spring cylinder This cylinder the energy store for the ...

Page 91: ...that would result in a lack of traction should be avoided Example Peas shingle loose gravel Care should be taken when traversing ramps or other obstacles in order to prevent damage to the caravan under gear When approaching such obstacles reduce towing speed appropriately Chassis Lubrication Points 1 Grease the drawbar in the area of the bellows 2 Grease the bearing bush through the grease nipples...

Page 92: ... or similar so that when the jacks are removed the wheels remain clear of the ground Lower the corner steadies to just site the caravan Cover the tyres to prevent deterioration Release the handbrake xi Security Lowering and locking the corner steadies and removing the wheels will reduce the risk of caravan theft CARAVAN COVERS Caravan covers may be used to protect your new Elddis caravan provided ...

Page 93: ...11 2 STORAGE ...

Page 94: ...s are covered against water ingress damage for 10 years from the original date of purchase of a new product 6 years for subsequent owners from the 1st owners original date of purchase This applies to water ingress through any permanently sealed seam joints In order to comply with the terms of the above cover the following conditions must be met Reporting a fault In the unlikely event that you expe...

Page 95: ... any means to or from the place of repair is the responsibility of the owner The Policy is not retrospective and is applicable to 2012 model year caravans onwards No liability will be accepted for any consequential loss damage costs expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased No liability will be ...

Page 96: ... jurisdiction of the courts of England For second owners the service in years 3 and 6 must be completed no more than 60 days on or before the anniversary of the original date of purchase NON WARRANTY REPAIRS Should you require any replacement parts for your caravan it is necessary that you contact the Retailer from whom you purchased the caravan or any Elddis approved Retailer and give the followi...

Page 97: ...12 4 WARRANTY ...

Page 98: ...ucted from the highest quality materials The fully insulated floor is a constructed timber frame with plywood internal floor and a GRP underskin for added water resistance and insulation laminated together for strength The walls comprise an insulated foam sandwich having pre coated aluminium exterior surface and vinyl coated plywood internal finish Wooded framing is positioned within the sandwich ...

Page 99: ...13 2 CARAVAN CONSTRUCTION ...

Page 100: ...R HEATER HOB THETFORD ASPIRE 2 GRILL THETFORD ASPIRE 2 COOKER THETFORD ASPIRE 2 REFRIGERATOR DOMETIC RMS8551 DOMETIC RMSL8501 IN 636 MICROWAVE DAEWOO TAPS CARAFAX MIXER TAP L240 L120 TOILET THETFORD WATER FILTER PUMP WHALE CONTROL PANEL WHALE IVAN 12V READING DOWN LIGHTS BCA EYEBALL LED LIGHTS RECESSED LED BCA LED RECESSED ...

Page 101: ...14 2 EQUIPMENT LIST ...

Page 102: ...15 1 ELECTRICAL DRAWINGS WIRING DIAGRAM AVANTE ...

Page 103: ...15 2 ELECTRICAL DRAWINGS ROAD LIGHTS AVANTE ...

Page 104: ...uld be distributed evenly around your caravan front and back and each side of the centre line Should snaking start if at all possible don t brake and don t compensate by steering into the swings Just ease up on the accelerator and allow your speed to gradually decrease until the snaking subsides Q What Is The Correct Awning Size For My Caravan A Ground to ground awning measurements for Elddis cara...

Page 105: ... for us to maintain stock levels of every individual component used in our manufacturing process We do stock commonly requested items but some items must be made to order Q I Am Having Trouble Booking My Caravan For Its Service In Line With The Requirements What Timescale Is Acceptable A Please refer to the warranty section for the terms and conditions of servicing We would recommend that you plan...

Page 106: ...teel cable linking the caravan handbrake to the vehicles tow bar In the event of the caravan becoming detached from the car the cable will pull the caravan handbrake on before snapping Bunk Bed This is a sleeping place usually higher up than a conventional bed Often but not always this can be folded or removed to provide additional living space Butane Is a form of Liquefied Petroleum Gas LPG which...

Page 107: ...r Is the compartment on the caravan for the storage of gas cylinders Gas Drop out Holes These are not part of the ventilation LPG is heavier than air so holes through the floor below gas powered appliances allow any leakage of gas to exit the habitation area Grey Water This is the waste water from sink shower Gross Train Weight This is also known as Combined Weight The maximum permitted weight of ...

Page 108: ...tow Maximum User Payload This is the maximum payload available for the user MIRO Mass In Running Order Weight of the caravan equipped to the manufacturer s standard specification including essential habitational equipment MTPLM Maximum Technically Permissible Laden Mass The technical maximum permissible laden weight of the caravan this must not be exceeded National Caravan Council NCC The only tra...

Page 109: ...heating equipment for the living quarters Modern units fitted offer gas and mains operation Speed Rating This is the maximum speed at which a tyre may be used as marked on its sidewall Stabiliser A safety device which helps to prevent instability this is done by increasing the friction between the caravan hitch and the tow ball Steady Winder A handle for operating the corner steadies Torque Wrench...

Page 110: ...f those sold in recent years in the UK do as a result of the CRiS voluntary registration scheme Warranty Is the terms and conditions that spell out your rights with regard to servicing repair or replacement of parts as provided by the manufacturer Wild Camping Term used for staying overnight away from a campsite Illegal in many countries but permission may be granted by individual landowners ...

Page 111: ...17 6 GLOSSARY ...

Page 112: ...heeled nuts 6 Towing hitch and reverse 7 Jockey wheel 8 Breakaway chain 9 Corner steadies 10 Adjusted and lubricated 11 Fully operational SECTION B EXTERIOR 1 Exterior panels 2 Windows 3 Rooflights 4 Entrance door Door locks 5 Wheel boxes 6 Mouldings 7 Gas bottle and fairing 8 Ventilators 9 Paintwork 10 All seals mouldings etc 11 Damp test 12 Striping etc SECTION C INTERIOR 1 Wall panels 2 Furnitu...

Page 113: ...ify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 2nd SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 3rd SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recom...

Page 114: ...ertify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 6th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 8th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC re...

Page 115: ...certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 14th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 16th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC...

Page 116: ...ownership must be made within the first three months of any change of legal ownership in order for the warranty cover to remain valid Elddis and Buccaneer Customer Care Delves lane Consett County Durham DH8 7PE www elddis co uk This form is also available for you to print from our web site NOTIFICATION OF CHANGE OF OWNERSHIP Previous owner details if known Name Address Post code Email New owner de...

Page 117: ...19 2 CHANGE OF OWNERSHIP ...

Page 118: ...ternatively please complete the attached form and post to us Elddis and Buccaneer Customer Care Delves Lane Consett County Durham DH8 7PE www elddis co uk NOTIFICATION OF CHANGE TO NAME AND ADDRESS Previous details Name Address Post code Email New details Name Address Post code Daytime telephone number Date of purchase Email Details of your Caravan Range Model Vehicle identification number 17 digi...

Page 119: ...20 2 CHANGE OF ADDRESS ...

Page 120: ...ield S3 9QX Tel 0114 273 8157 Fax 0114 5753094 email infogb thetford eu Alde International UK Ltd Wet central heating supplier Huxley Close Park Farm South Wellingborough Northants NN8 6AB Tel 01933 677765 Fax 01933 674975 email info alde co uk Dometic UK Ltd Fridge Supplier Dometic House The Brewery Blandford St Mary Dorset DT11 9LS Tel 0844 626 0133 email technical dometic co uk Whale Ltd Munste...

Page 121: ...21 2 USEFUL ADDRESSES ...

Page 122: ...are Wheel Carrier 10 6 Cleaning of all Taps 10 2 Cooking Equipment 10 2 Exterior Cleaning 10 1 Furniture 10 2 Glass Fibre Reinforced Plastic GRP 10 1 Interior Walls 10 2 INDEX Jacking 10 8 Lubrication 10 8 Shower Trays Shower Room and Wash Basin Fittings 10 2 Thetford Toilet 10 3 Tyres 10 6 Water Containers 10 2 Care of your caravan Changing a Wheel 10 6 Charging System 7 2 Chassis Alko 10 9 Code ...

Page 123: ...me and address 20 1 O Oven Hob Grill 8 9 P Parking 5 2 Pitch selecting 5 1 Power Drain 11 1 Pre Tow Checklist 3 2 R Radio CD with MP3 8 37 Ramp 5 1 RCD 7 1 Refrigerator 8 13 Reversing 4 1 Road Lights Avante 2 3 15 2 Rooflights 8 30 S Safety general 2 1 Seating wrap round 8 37 Security Additional Security 9 4 Caravan Theft 9 1 CRIS 9 1 Electronic Tagging 9 4 Service Documents 18 1 Setting Off 4 1 S...

Page 124: ...22 3 INDEX W Water System 6 5 Whale IC System with High Flow Pump 6 5 Wheel Changing 10 6 Wheel Lock 9 2 Windows 8 32 ...

Page 125: ...22 4 INDEX Designed and Printed by Preset Graphics Ltd Tel 01332 549278 MY2015 Ref 21376 ...

Page 126: ...k and we therefore reserve the right to alter specifications and materials as conditions demand Retailers are independent of the manufacturer and have absolutely no authority to bind the manufacturer by any express or implied undertaking or representation The Explorer Group Limited Delves Lane Consett Co Durham DH8 7PE Telephone 01207 699000 Facsimile 01207 699001 www explorer group co uk Issue 1 ...

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