Elation SMARTY HYBRID, User Manual

Page: 4 / 42

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4
G E N E R A L I N F O R M A T I O N
INTRODUCTION
This fixture has been designed to perform reliably for years when the guidelines in this
booklet are followed. Please read and understand the instructions in this manual carefully
and thoroughly before attempting to operate this unit. These instructions contain important
information regarding safety during use and maintenance.
UNPACKING
Every fixture has been thoroughly tested and has been shipped in perfect operating
condition. Carefully check the shipping carton for damage that may have occurred during
shipping. If the carton appears to be damaged, carefully inspect your unit for damage and
be sure all accessories necessary to operate the unit have arrived intact. In the event
damage has been found or parts are missing, please contact our customer support team for
further instructions. Please do not return this unit to your dealer without first contacting
customer support at the number listed below. Please do not discard the shipping carton in
the trash. Please recycle whenever possible.
CUSTOMER SUPPORT
Elation Professional provides a customer support line to provide set up help and answer any
set up or operation questions. You may also visit us on the web at
www.elationlighting.com
for any comments or suggestions. For service related issue please contact Elation
Professional.
ELATION SERVICE USA - Monday - Friday 8:00am to 5:00pm PST
Voice: 323-582-3322 Fax: 323-832-9142
E-mail: support@elationlighting.com
ELATION SERVICE EUROPE - Monday - Friday 08:30 to 17:00 CET
Voice: +31 45 546 85 30 Fax: +31 45 546 85 96
E-mail: support@elationlighting.eu
WARRANTY REGISTRATION / RETURNS
Please register online: http://www.elationlighting.com/Login.aspx to validate your purchase.
All returned service items whether under warranty or not, must be freight pre-paid and
accompany a return authorization (R.A.) number. The R.A. number must be clearly written
on the outside of the return package. A brief description of the problem as well as the R.A.
number must also be written down on a piece of paper and included in the shipping
container. If the unit is under warranty, you must provide a copy of your proof of purchase
invoice. Items returned without a R.A. number clearly marked on the outside of the package
will be refused and returned at customer’s expense. You may obtain a R.A. number by
contacting customer support.