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Chapter 5 Troubleshooting
Problem
Possible cause and remedy
2. The message below appears.
This message appears when the signal is not input correctly
even when the monitor functions properly.
•
The message shows that the input signal is
out of the specified frequency range.
Example:
•
Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor
(see
“2-1. Compatible Resolutions” (page 12)
).
•
Reboot the PC.
•
Select an appropriate setting using the graphics board’s
utility. Refer to the User’s Manual of the graphics board
for details.
5-2. Imaging problems (for both digital and analog)
Problem
Possible cause and remedy
1. The screen is too bright or too dark.
•
Use “Brightness” or “Contrast” in the Setting menu to
adjust it. (The LCD monitor backlight has a limited life
span. When the screen becomes dark or begins to flicker,
contact your local EIZO representative.)
•
If the screen is too bright, turn on Auto EcoView. The
monitor detects the environmental brightness to adjust the
screen brightness automatically.
2. Characters are blurred.
•
Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor
(see
“2-1. Compatible Resolutions” (page 12)
•
When an image is displayed with a resolution other than
recommended, the characters or lines of the displayed
image may blur. Use “Smoothing” and “Screen Size” in the
Setting menu to adjust the display (see
, and
3. Afterimages appear.
•
Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
•
Use the screen saver or power save function to avoid
displaying the same image for extended periods of time.
4. Green/red/blue/white dots or defective
dots remain on the screen.
•
This is due to LCD panel characteristics and is not a
failure.
5. Interference patterns or pressure marks
remain on the screen.
•
Leave the monitor with a white or black screen. The
symptom may disappear.
6. Noise appears on the screen.
•
When entering the signals of HDCP system, the normal
images may not be displayed immediately.
