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Chapter5Troubleshooting
Problem
Possible cause and remedy
2. The message below appears.
Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Themessageshowsthattheinputsignalis
outofthespecifiedfrequencyrange.
Example:
• CheckwhetherthePCisconfiguredtomeettheresolution
andverticalscanfrequencyrequirementsofthemonitor
(see
“2-1.CompatibleResolutions”(page14)
).
• RebootthePC.
• Selectanappropriatesettingusingthegraphicsboard’s
utility.RefertotheUser’sManualofthegraphicsboard
fordetails.
5-2. Imaging problems (for both digital and analog)
Problem
Possible cause and remedy
1. The screen is too bright or too dark.
• Use“Brightness”or“Contrast”intheSettingmenuto
adjustit.(TheLCDmonitorbacklighthasalimitedlife
span.Whenthescreenbecomesdarkorbeginstoflicker,
contactyourlocalEIZOrepresentative.)
• Ifthescreenistoobright,turnonAutoEcoView.The
monitordetectstheenvironmentalbrightnesstoadjustthe
screenbrightnessautomatically.
2. Characters are blurred.
• CheckwhetherthePCisconfiguredtomeettheresolution
andverticalscanfrequencyrequirementsofthemonitor
(see
“2-1.CompatibleResolutions”(page14)
).
• Whenanimageisdisplayedwitharesolutionotherthan
recommended,thecharactersorlinesofthedisplayed
imagemayblur.Use“Smoothing”and“ScreenSize”inthe
Settingmenutoadjustthedisplay(see
“Tomodifyblurred
characters/lines”(page28)
,and
“ScreenSizeChanging”
(page29)
).
3. Afterimages appear.
• AfterimagesareparticulartoLCDmonitors.Avoid
displayingthesameimageforalongtime.
• Usethescreensaverorpowersavefunctiontoavoid
displayingthesameimageforextendedperiodsoftime.
4. Green / red / blue / white dots or defective
dots remain on the screen.
• ThisisduetoLCDpanelcharacteristicsandisnota
failure.
5. Interference patterns or pressure marks
remain on the screen.
• Leavethemonitorwithawhiteorblackscreen.The
symptommaydisappear.
6. Noise appears on the screen.
• IntheSettingmenu,set“Overdrive”to“Off”(see
“Toset
overdriveintensity(EV2336W/EV2436Wonly)”(page23)
).
• WhenenteringtheHDCPsignals,thenormalimagesmay
notbedisplayedimmediately.
