EDATA COMMUNICATIONS INC. DSL-2140 Series User Manual Download Page 75

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Proprietary & Confidential

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75 of 80

Revision: V1.0

Jan. 19 2008

Appendix - Troubleshooting

This chapter covers potential problems and the corresponding remedies.

A.1 Using LEDs to Diagnose Problems

The Light-Emitting Diodes (LED) are useful aides for finding the possible causes of

problems.

A.1.1 Problem: POWER LED Doesn’t Light Up

The Power (PWR) LED on the front panel does not light up.

STEPS CORRECTIVE

ACTION

Make sure that the DSL-2140/2140W’s power adaptor is connected to the

DSL-2140/2140W and plugged in to an appropriate power source. Use only the

supplied power adaptor.

Check that the DSL-2140/2140W and the power source are both turned on and the

DSL-2140/2140W is receiving sufficient power.

Turn the DSL-2140/2140W off and on.

If the error persists, you may have a hardware problem. Contact your vendor.

A.1.2 Problem: ETHERNET LED Doesn’t Light Up

The ETHERENT LED on the front panel does not light up.

STEPS CORRECTIVE

ACTION

Check the Ethernet cable connections between your DSL-2140/2140W and the

computer or hub.

Check for faulty Ethernet cables.

Make sure your computer’s Ethernet card is working properly.

If the error persists, contact your local distributor for assistance.

A.1.3 Problem: DSL LED Doesn’t Light Up

The DSL LED on the front panel does not light up.

Summary of Contents for DSL-2140 Series

Page 1: ...Proprietary Confidential Page 1 of 80 Revision V1 0 Jan 19 2008 DSL 2140 2140W Series ADSL2PLUS 4 port Router User Guide Revision 1 0 Jan 2008 ...

Page 2: ... 1 Setting a New Password 13 3 2 Choosing the Time Zone 14 3 3 Setting the ISP Connection Type 15 3 3 1 Configuring Dynamic IP Address 15 3 3 2 Configuring Static IP Address 16 3 3 3 Configuring PPPoE 17 3 3 4 Configuring PPPoA 18 3 3 5 Configuring Bridge Mode 19 3 3 6 Multiplexing 20 3 3 6 1 VC based Multiplexing 20 3 3 6 2 LLC based Multiplexing 20 3 3 7 VPI and VCI 21 3 4 Finishing the Wizard 2...

Page 3: ...38 5 3 1 2 How NAT Works 39 5 3 1 3 NAT Application 40 5 3 1 4 NAT Mapping Types 40 5 3 2 DMZ 41 5 3 3 Virtual Server 42 5 4 The QoS Screen 43 5 4 1 Rule 44 5 4 2 Action 46 5 5 The VLAN Screen 46 5 5 1 Assigning VLAN PVID for Each Interface 47 5 5 2 Defining Each VLAN Group 48 5 6 The ADSL Screen 49 Chapter 6 The Access Management Screens 50 6 1 The ACL Screen 50 6 2 The Filter Screen 51 6 2 1 Ass...

Page 4: ...WAN 71 8 1 4 ADSL 72 8 2 The System Log Screen 72 8 3 The Statistics Screen 73 8 3 1 Ethernet 73 8 3 2 ADSL 74 Appendix Troubleshooting 75 A 1 Using LEDs to Diagnose Problems 75 A 1 1 Problem POWER LED Doesn t Light Up 75 A 1 2 Problem ETHERNET LED Doesn t Light Up 75 A 1 3 Problem DSL LED Doesn t Light Up 75 A 2 Problem Can t Access Through Telnet 76 A 3 Problem Can t Access Web Configurator 76 A...

Page 5: ...Proprietary Confidential Page 5 of 80 Revision V1 0 Jan 19 2008 ...

Page 6: ...e PPPoE driver on the DSL 2140 2140W is transparent to the computers on the LAN Computers see only Ethernet and are not aware of PPPoE you don t have to manage PPPoE clients on individual computers Network Address Translation NAT Network Address Translation NAT allows the conversion of an Internet protocol IP address used within one network such as a private IP address used in a LAN to a different...

Page 7: ...s its built in DHCP server capability enabled by default It can assign IP addresses an IP default gateway and DNS servers to DHCP clients The DSL 2140 2140W can also act as a substitute DHCP server DHCP Relay relaying IP address assignment from the actual DHCP server to the clients IP Alias IP Alias allows you to partition a physical network into logical networks over the same Ethernet interface T...

Page 8: ...r Ethernet RFC 2516 Network Management Embedded Web Configurator Command Line Interpreter CLI Simple Network Management Protocol SNMP manageable DHCP Server Client Built in Diagnostic Tools Syslog TFTP FTP server firmware upgrade and configuration backup support supported Diagnostics Capabilities The DSL 2140 2140W can run self diagnostic tests These tests check the status of the following LAN por...

Page 9: ...up of ADSL line cards with data multiplexed into a network interface connection such as T1 OC3 DS3 ATM or Frame Relay It is similar to an ADSL modem rack An example Internet access application is shown below 1 2 2 Making LAN to LAN Connections The DSL 2140 2140W can be used to connect two physically distant networks through the ADSL line An example LAN to LAN connection is shown below Proprietary ...

Page 10: ...p 2 Prepare your computer computer network to connect to the DSL 2140 2140W Step 3 Launch your Web browser Step 4 Enter 192 168 1 1 as the URL Step 5 The Connect to 192 168 1 1 window will open Enter your User name admin is the default and Password 1234 is the default and then click on OK Step 6 You should now see the Web configurator 2 2 Navigating the DSL 2140 2140W Web Configurator Steps to nav...

Page 11: ...ce statistics Click on Help to see available help topics 2 3 Resetting the DSL 2140 2140W If you should forget your password or if you can t gain access to the DSL 2140 2140W you will have to reload the factory default configuration file or use the RESET button on the back of the DSL 2140 2140W device to regain access Uploading the default configuration file replaces the current configuration file...

Page 12: ... Using the Reset Button Step 1 Make sure the SYS LED is on and not blinking Step 2 Press and hold the RESET button for five seconds and then release it When the SYS LED begins to blink the default configurations have been restored and the DSL 2140 2140W will then restart ...

Page 13: ...on the RUN WIZARD button to start the Quick Start wizard The Quick Start wizard will open a new browser window with the following screen Click on NEXT to continue or on EXIT to exit the wizard without saving 3 1 Setting a New Password This screen helps you set a new password replacing the default password Proprietary Confidential Page 13 of 80 Revision V1 0 Jan 19 2008 ...

Page 14: ...ious screen on NEXT to continue or on EXIT to exit the wizard without saving 3 2 Choosing the Time Zone This screen helps you set the time zone for your DSL 2140 2140W Select the appropriate time zone for your location from the dropdown list Click on BACK to return to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving Proprietary Confidential Page 14 of 80 Revisio...

Page 15: ... return to the previous screen on NEXT to continue or on EXIT to exit the wizard The following screen will vary depending on which connection type you chose Each screen is explained below 3 3 1 Configuring Dynamic IP Address A dynamic IP address connection requests a new IP address from your ISP each time you connect to it Proprietary Confidential Page 15 of 80 Revision V1 0 Jan 19 2008 ...

Page 16: ...e Select your connection type from the dropdown list Your ISP should provide the above information Click on BACK to return to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving 3 3 2 Configuring Static IP Address A static IP address connection uses the same IP each time you connect to your ISP Proprietary Confidential Page 16 of 80 Revision V1 0 Jan 19 2008 ...

Page 17: ...eturn to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving 3 3 3 Configuring PPPoE PPPoE provides access control and billing functionality in a manner similar to dial up services using PPP The DSL 2140 2140W bridges a PPP session over Ethernet PPP over Ethernet RFC 2516 from your computer to an ATM Permanent Virtual Circuit PVC that connects to the ADSL Access Co...

Page 18: ...e form of user domain where domain identifies a service name enter it exactly as given Click on BACK to return to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving 3 3 4 Configuring PPPoA Point to Point Protocol over ATM Adaptation Layer 5 AAL5 PPPoA provides access control and billing functionality in a manner similar to dial up services using PPP The DSL 2100 e...

Page 19: ...n the form of user domain where domain identifies a service name enter it exactly as given Click on BACK to return to the previous screen on NEXT to continue or on EXIT to exit the wizard without saving 3 3 5 Configuring Bridge Mode RFC 1483 explains two methods for Multiprotocol Encapsulation over AAL5 The first method allows multiplexing of multiple protocols over just one ATM virtual circuit LL...

Page 20: ...ls a virtual circuit VC is carrying Be sure to use the multiplexing method your ISP requires 3 3 6 1 VC based Multiplexing In VC based multiplexing by prior mutual agreement each protocol is assigned to a specific virtual circuit For example VC1 carries IP etc VC based multiplexing may be dominant in environments where dynamic creation of large numbers of ATM VCs is fast and economical 3 3 6 2 LLC...

Page 21: ...you The valid range for the VPI is 0 to 255 The valid range for the VCI is 32 to 65535 0 to 31 is reserved for local management of ATM traffic 3 4 Finishing the Wizard The Quick Start wizard now has all the information it needs Click on BACK to make changes or correct mistakes Click on NEXT to save the current settings Click on EXIT to exit the wizard without saving Your changes have been saved Cl...

Page 22: ...een the DSL 2140 2140W and the two different networks A LAN is a shared communication system to which many computers are attached A LAN is generally limited to the immediate area usually the same building or floor of a building A WAN is an outside connection to another network or to the Internet 4 2 The Internet Screen The Internet screen allows you to set up how your DSL 2140 2140W connects to th...

Page 23: ...N Virtual Circuit Select the PVC you wish to modify Status Each PCV can be toggled Activated or Deactivate VPI Enter your VPI number here VCI Enter your VCI number here ATM QoS Select the QoS type for the PVC in question from the dropdown list PCR Enter the PCR here For all QoS types SCR Enter the SCR here Only for rtVBR and nrtVBR MBS Enter the MBS here Only for rtVBR and nrtVBR The PVCs Summary ...

Page 24: ...at support constant rates of data transfer The only parameter you need to worry about in CBR is PCR UBR is for connections that have variable traffic The only parameter you need to worry about in UBR is PCR rtVBR is for connections that while having variable traffic require precise timing between traffic source and destination PCR SCR and MBS must all be set for rtVBR nrtVBR is for connections tha...

Page 25: ...AT is Enabled or Disabled Default Route Select whether this PVC will be the default route for Internet data TCP MTU Option Enter you TCP MTU bytes here Default is 0 bytes Dynamic Route Select the RIP type and direction from the dropdown lists Multicast Select the multicast protocol you wish to use from the dropdown list 4 2 2 2 Static IP Address The following table describes the labels in this scr...

Page 26: ... PVC will be the default route for Internet data TCP MTU Option Enter you TCP MTU bytes here Default is 0 bytes Dynamic Route Select the RIP type and direction from the dropdown lists Multicast Select the multicast protocol you wish to use from the dropdown list Your ISP should provide the above information 4 2 2 3 PPPoE PPPoA The following table describes the labels in this screen LABEL DESCRIPTI...

Page 27: ... Route Select whether this PVC will be the default route for Internet data TCP MTU Option Enter you TCP MTU bytes here Default is 0 bytes Dynamic Route Select the RIP type and direction from the dropdown lists Multicast Select the multicast protocol you wish to use from the dropdown list Your ISP should provide the above information Note that you must enter the user name exactly as your ISP assign...

Page 28: ...described below Multicast Select the multicast protocol you wish to use from the dropdown list 4 3 1 1 Explaining RIP Setup Routing Information Protocol RIP allows a router to exchange routing information with other routers The RIP Direction field controls how RIP packets are allowed to enter and leave the router Selecting Both means the DSL 2140 2140W will broadcast its routing table and incorpor...

Page 29: ...ses subnet broadcasting while RIP 2M uses multicasting 4 3 2 Introducing DHCP Dynamic Host Control Protocol DHCP when enabled gives out IP addresses to a device that requests an IP address to be logged on to the network as it boots up A device must be configured as a DHCP client to obtain the IP address automatically The DHCP address pool contains the range of the IP address that will automaticall...

Page 30: ...er IP address you wish to use For user discovered DNS only Secondary DNS Server Enter the secondary DNS server IP address you wish to use For user discovered DNS only If you don t want to use the DNS Relay option set the DNS relay to Use User Discovered DNS Server Only and set both Primary and Secondary DNS Servers to 0 0 0 0 4 3 4 Relay DHCP The following screen will appear if you selected Relay ...

Page 31: ...ure the routing table has the correct routing entry 4 4 The Wireless LAN Screen for DSL 2140W only The wireless LAN Screen includes some basic configurations The complexity of wireless LAN depends on the network environment That is wireless LANs are simple while two computers with wireless LAN cards communicate in a peer to peer network though they still need more complicated setting as there are ...

Page 32: ...e larger than this value will perform the RTS CTS handshake Setting this attribute to be larger than the maximum MSDU MAC service data unit size turns off the RTS CTS handshake Setting this attribute to zero turns on the RTS CTS handshake Enter a value between 1500 and 2347 Fragmentation Threshold The threshold number of bytes for the fragmentation boundary for directed messages It is the maximum ...

Page 33: ...sive scanning Authentication Type To prevent unauthorized wireless stations from accessing data transmitted over the network the router offers highly secure data encryption known as WEP WPA If you require high security for transmissions there are two alternatives to select from 64 bit WEP and 128 bit WEP WEP 128 will offer increased security over WEP 64 You can disable or enable with WPA or WEP fo...

Page 34: ...MAC addresses not listed will be allowed to access the router Select Allow Association to permit access to the router MAC addresses not listed will be denied access to the router MAC Address Enter the MAC addresses in XX XX XX XX XX XX format of the wireless station that are allowed or denied access to the router in these address fields 4 4 3 1 WEP Key 1 to Key 4 Enter the key to encrypt wireless ...

Page 35: ...ey 1 4 4 3 2 WPA PSK Encryption TKIP Temporal Key Integrity Protocol utilizes a stronger encryption method and incorporates Message Integrity Code MIC to provide protection against hackers Pre Shared key The key for network authentication The input format is in character style and key size should be in the range between 8 and 63 characters Proprietary Confidential Page 35 of 80 Revision V1 0 Jan 1...

Page 36: ...PTION Firewall Toggle the firewall function Enables or Disabled SPI Toggle the SPI function Enables or Disabled It is noticed that enabling SPI will block the previous setting on WAN 5 2 The Routing Screen Routing directs your DSL 2140 2140W to forward data to specific IP addresses This screen shows the routing rules you have already set A few defaults have been configured for you To add your own ...

Page 37: ...o act as a gateway The metric is a rough estimate of the cost of transmission for routing purposes IP routing uses hop count as the measurement of cost with a minimum of 1 for directly connected networks As a rough estimate enter a number that approximates the cost for this link The number must be within 1 and 15 inclusive Generally 2 or 3 is a good number to use If the route is announced in RIP t...

Page 38: ...side host is never changed The global IP addresses for the inside hosts can be either static or dynamically assigned by the ISP You may also designate servers such as a Web server and a telnet server on your local network and make them accessible to the outside world With no servers defined your DSL 2140 2140W filters out all incoming inquiries thus preventing intruders from probing your network F...

Page 39: ... This refers to the packet address source or destination as the packet travels on the WAN 5 3 1 2 How NAT Works Each packet has two addresses a source address and a destination address For outgoing packets the ILA is the source address on the LAN and the IGA is the source address on the WAN For incoming packets the ILA is the destination address on the LAN and the IGA is the destination address on...

Page 40: ...nd the DSL 2140 2140W can communicate with three distinct WAN networks More examples follow at the end of this chapter 5 3 1 4 NAT Mapping Types NAT supports five types of IP port mapping They are 1 One to One In One to One mode the DSL 2140 2140W maps one local IP address to Proprietary Confidential Page 40 of 80 Revision V1 0 Jan 19 2008 ...

Page 41: ... type allows you to specify inside servers of different services behind the NAT to be accessible to the outside world The following table summarizes these types TYPE IP MAPPING One to One ILA1 IGA1 Many to One SUA PAT ILA1 IGA1 ILA2 IGA1 Many to Many Overload ILA1 IGA1 ILA2 IGA2 ILA3 IGA1 ILA4 IGA2 Many to Many No Overload ILA1 IGA1 ILA2 IGA2 ILA3 IGA3 Server Server 1 IP IGA1 Server 2 IP IGA1 Serv...

Page 42: ...g changes click on SAVE to save your changes or on BACK to return to the previous screen 5 3 3 Virtual Server A virtual server is a server behind NAT on the LAN such as a Web server or FTP server which you can make visible to the outside world while NAT makes your network appear as a single machine The following table describes the labels in this screen Proprietary Confidential Page 42 of 80 Revis...

Page 43: ...o save your changes DELETE to delete the rule with the parameters you set BACK to return to the previous screen or CANCEL to exit without saving 5 4 The QoS Screen Quality of Service QoS helps to prioritize data as it enters your router By attaching special identification marks or headers to incoming packets QoS determines which queue the packets enter based on priority This is useful when there a...

Page 44: ...fill every detail setting conditions here then this packet will be remarked as the priority queue of each rule The non selected setting part will be treated as don t care and the system will not handle this setting part If the original packet does not have 802 1q tagged header system will not add header for this packet even the detail setting condition has adding 802 1p priority ability Proprietar...

Page 45: ...nt to filter in destination side Destination Port Range Set the port range value that you want to filter in destination side Source MAC Set the Ethernet MAC value that you want to filter in source side Source IP Set the IP address value that you want to filter in source side Source Mask Set the subnet mask value that you want to filter in source side Source Port Range Set the port range value that...

Page 46: ...emarking value of DSCP 802 1p Remarking Select the remarking value of 802 1p Queue Select four types of Queue Low Medium High Highest 5 5 The VLAN Screen A Virtual LAN VLAN is a switched network logically segmented by functions project teams or applications the physical location of VLAN members is unimportant VLANs allow ports on the same or different switches to be grouped so that traffic is conf...

Page 47: ...ssigning VLAN PVID for Each Interface The following table describes the labels in this screen LABEL DESCRIPTION ATM VC 0 PVID Enter the PVID number you wish to assign to ATM VC 0 VC 1 PVID Enter the PVID number you wish to assign to ATM VC 1 Proprietary Confidential Page 47 of 80 Revision V1 0 Jan 19 2008 ...

Page 48: ...number you wish to assign to Ethernet Port 3 Ethernet Port 4 PVID Enter the PVID number you wish to assign to Ethernet Port 4 Wireless LAN BSSID 1 PVID Enter the PVID number you wish to assign to Wireless LAN BSSID 1 Wireless LAN BSSID 2 PVID Enter the PVID number you wish to assign to Wireless LAN BSSID 2 Wireless LAN BSSID 3 PVID Enter the PVID number you wish to assign to Wireless LAN BSSID 3 W...

Page 49: ...hrough to the port in question respectively Wireless LAN Checking the Tagged and Port box will add a tag to let other devices know if they need to check the packet and allow the packet through to the port in question respectively When you are done making changes click on SAVE to save your changes DELETE to delete the rule with the parameters you set or CANCEL to exit without saving 5 6 The ADSL Sc...

Page 50: ... or off with Yes or No respectively Secure IP Address Enter the IP address you wish to give access Note that entering 0 0 0 0 allows all packets access Application Select the application you wish to give access Note that the first application you give access should be Web or you will no longer be able to access the router through the Web configurator Interface Select the interface the above rules ...

Page 51: ...ssigning IP MAC Filter Each of the indices can hold six rules and each interface can have four associated indices allowing 24 rules per interface If all six rules in an index are Next rules the data will be sent to the next index for filtering The following table describes the labels in this screen Proprietary Confidential Page 51 of 80 Revision V1 0 Jan 19 2008 ...

Page 52: ... Enter the port number of the source IP address Note that 0 means all that ports are allowed Destination IP Address Enter the destination IP address that you wish to deny access to your system Subnet Mask Enter the subnet mask of the destination IP address Port Number Enter the port number of the destination IP address Note that 0 means that all ports are allowed Protocol Select the protocol to fi...

Page 53: ... or deactivated ICQ Select allow or deny ICQ traffic MSN Select allow or deny MSN traffic YMSG Select allow or deny Yahoo Messenger traffic Real Audi Video Select allow or deny Real Audio Video traffic When you are done making changes click on SAVE to save your changes or CANCEL to exit without saving Proprietary Confidential Page 53 of 80 Revision V1 0 Jan 19 2008 ...

Page 54: ... you wish to deny access to your system When you are done making changes click on SAVE to save your changes DELETE to delete the rule with the parameters you set or CANCEL to exit without saving 6 3 The SNMP Screen Simple Network Management Protocol SNMP is a protocol for exchanging management information between network devices and is part of the TCP IP protocol suite Proprietary Confidential Pag...

Page 55: ...k A device can leave a network smoothly and automatically when it is no longer in use How do I know if I m using UPnP UPnP hardware is identified as an icon in the Network Connections folder in Windows XP Each UPnP compatible device that is installed on your network will appear as a separate icon 6 4 1 1 NAT Traversal UPnP NAT traversal automates allowing an application to operate through NAT UPnP...

Page 56: ...e of using UPnP in Windows 6 4 1 3 Configuring UpnP The following table describes the labels in this screen LABEL DESCRIPTION UPnP UPnP can be toggled Activated or Deactivated Auto configured Auto configuration can be toggled Activated or Deactivated by Enabled enabled Application Auto configuration allows UPnP enabled applications to automatically configure the DSL 2140 2140W so that they can com...

Page 57: ...Windows Setup tab and select Communication in the Components selection box Click on Details Step 3 In the Communications window check the Universal Plug and Play box in the Components selection box Step 4 Click on OK to go back to the Add Remove Programs Properties window and click on Next Step 5 Restart the computer when prompted Proprietary Confidential Page 57 of 80 Revision V1 0 Jan 19 2008 ...

Page 58: ...ow click on Advanced in the main menu and select Optional Networking Components The Windows Optional Networking Components Wizard window displays Step 4 Select Networking Service in the Components selection box and click on Details Step 5 Select Networking Services then click on the Details button In the window that opens check the Universal Plug and Play box Proprietary Confidential Page 58 of 80...

Page 59: ...ows XP and UPnP activated on the DSL 2140 2140W Make sure the computer is connected to a LAN port of the DSL 2140 2140W Turn on your computer and the DSL 2140 2140W Auto discover Your UPnP enabled Network Device Step 1 Click on start and then on Control Panel Double click Network Connections An icon displays under Internet Gateway Step 2 Right click on the icon and select Properties Proprietary Co...

Page 60: ...Step 3 In the Internet Connection Properties window click on Settings to see the port mappings there were automatically created Proprietary Confidential Page 60 of 80 Revision V1 0 Jan 19 2008 ...

Page 61: ... mappings or click on Add to manually add port mappings Step 5 Check the Show icon in notification area when connected box and click on OK An icon displays in the system tray Proprietary Confidential Page 61 of 80 Revision V1 0 Jan 19 2008 ...

Page 62: ...Step 6 Double click on the icon to display your current Internet connection status Proprietary Confidential Page 62 of 80 Revision V1 0 Jan 19 2008 ...

Page 63: ...40W without knowing the IP address of the DSL 2140 2140W Follow the steps below to access the Web configurator Step 1 Click Start and then Control Panel Step 2 Double click Network Connections Step 3 Select My Network Places under Other Places Proprietary Confidential Page 63 of 80 Revision V1 0 Jan 19 2008 ...

Page 64: ...for each UPnP enabled device displays under Local Network Step 5 Right click on the icon for your DSL 2140 2140W and select Invoke The Web configurator login screen displays Proprietary Confidential Page 64 of 80 Revision V1 0 Jan 19 2008 ...

Page 65: ... You need to have registered a dynamic DNS account with www dyndns org This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a DNS name The Dynamic DNS service provider will give you a password or key 6 5 1 DYNDNS Wildcard Enabling the wildcard feature for your host causes yourhost dyndns org to be aliased to the same IP address as yourhost dyndns org Thi...

Page 66: ...ervice name enter it exactly as given When you are done making changes click on SAVE to save your changes 6 6 CWMP CWMP CPE WAN Management Protocol defined by DSL forum as TR 069 is a protocol used for auto configured complex services between ACS Auto Configuration Server and CPE The following table describes the labels in this screen LABEL DESCRIPTION CWMP CWMP can be toggled Activated or Deactiv...

Page 67: ...word Enter the password used to authenticate an ACS making a Connection Request to the CPE Periodic Inform Whether or not the CPE must periodically send CPE information to ACS using the inform method call Interval The duration in seconds of the interval for which the CPE MUST attempt to connect with the ACS and call the inform method if Periodic Inform is activated ...

Page 68: ...s screen LABEL DESCRIPTION New Password Enter the password you wish to use here Confirm Password Enter the password again to confirm it 7 2 The Time Zone Screen Use the Time Zone screen to change your DSL 2140 2140W s time and date The following table describes the labels in this screen LABEL DESCRIPTION Synchronize time with Chose how you want your DSL 2140 2140W to obtain the time Time Zone Sele...

Page 69: ... update the firmware than those given in Chapter 2 The following table describes the labels in this screen LABEL DESCRIPTION Current Firmware Ver The current firmware version your DSL 2140 2140W is using New Firmware Location The location on your computer of the firmware you wish to upload Enter the location here or click on Browse to find it New Romfile Location The location on your computer of t...

Page 70: ... Once you have selected the settings you wish to use upon restart click on RESTART to restart the DSL 2140 2140W 7 5 The Diagnostics Screen The Diagnostics screen tests the performance of your virtual circuits Select which PVC you wish to test from the dropdown list The DSL 2140 2140W will automatically run diagnostic tests on that circuit A green PASS means that the given test was passed a red FA...

Page 71: ...section tells you the current firmware your DSL 2140 2140W is using and what MAC address it is using 8 1 2 LAN The LAN section tells you what IP address subnet mask and DHCP server your DSL 2140 2140W is using 8 1 3 WAN Select a virtual circuit from the dropdown list The WAN section tells you the status connection type IP address subnet mask default gateway DNS server of the virtual circuit chosen...

Page 72: ...nex mode as well as the SNR margin line attenuation and data rate 8 2 The System Log Screen The system log screen displays a log of the DSL 2140 2140W s functioning Click on CLEAR LOG to clear the log or on SAVE LOG which will save the log data to a separate file Proprietary Confidential Page 72 of 80 Revision V1 0 Jan 19 2008 ...

Page 73: ...Choose Ethernet or ADSL to view the respective statistics screens 8 3 1 Ethernet The Ethernet screen gives you information on how much data your DSL 2140 2140W has transmitted and received across the Ethernet connection Click on REFRESH to update the screen Proprietary Confidential Page 73 of 80 Revision V1 0 Jan 19 2008 ...

Page 74: ...reen gives you information about how much data your DSL 2140 2140W has transmitted or received across the ADSL connection Click on REFRESH to update the screen Proprietary Confidential Page 74 of 80 Revision V1 0 Jan 19 2008 ...

Page 75: ...Use only the supplied power adaptor 2 Check that the DSL 2140 2140W and the power source are both turned on and the DSL 2140 2140W is receiving sufficient power 3 Turn the DSL 2140 2140W off and on 4 If the error persists you may have a hardware problem Contact your vendor A 1 2 Problem ETHERNET LED Doesn t Light Up The ETHERENT LED on the front panel does not light up STEPS CORRECTIVE ACTION 1 Ch...

Page 76: ... the IP addresses of the DSL 2140 2140W and your computer Make sure your computer is set to get a dynamic IP address or if you want to use a static IP address on your computer make sure that it is on the same subnet as the DSL 2140 2140W 4 Make sure you entered the correct password The default password is 1234 If you forgot your username or password refer to Section A 4 5 If the problem persists c...

Page 77: ...ame and or password STEPS CORRECTIVE ACTION 1 If you have changed the password and forgotten it you will need to upload the default configuration file This will erase all custom configurations and restore factory defaults including the password 2 Press the RESET button for five seconds and then release it When the POWER LED begins to blink the defaults have been restored and the DSL 2140 2140W res...

Page 78: ... your VPI VCI type of encapsulation and type of multiplexing settings with the telephone company and ISP I cannot get a WAN IP address from the ISP STEPS CORRECTIVE ACTION 1 The ISP provides the WAN IP address after authenticating you Authentication may be through the username and password the MAC address or the host name 2 The username and password apply to PPPoE and PPPoA encapsulation only Make...

Page 79: ... when remote management may not be possible 2 Use the DSL 2140 2140W s WAN IP address when configuring from the WAN Use the DSL 2140 2140W s LAN IP address when configuring from the LAN 3 Refer to Section A 5 for instructions on checking your LAN connection Refer to Section A 6 for instructions on checking your WAN connection 4 See also the Section A 3 A 9 Problem Can t Access Remote Node Connecti...

Page 80: ... Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution To assure continued compliance any changes or modifications not expressly approved by the party responsible for co...

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