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https://www.altonindustries.com
WARRANTY CLAUSE
Content of this clause is based on the
"Consumer Rights Protection Law of the United
States"and other relevant regulations and is
only applicable to household products sold by
companies in United States.
In order to protect your legitimate rights and
interests, please ask for an invoice and related
vouchers when you buy the machine.
1. In case of correct use and operation, if the
product has quality issues caused by material,
design and manufacturing, our company provide
warranty. Warranty period is 24 months from the
date of purchase.
2. When users applying for warranty service,
t h e y n e e d t o b r i n g o r i g i n a l v a l i d
invoice&warranty card and send product and
original accessories to the authorized service
center of our company.
3. In the event of any of following situations,
consumers will not be able to enjoy free
warranty service, i.e.
this warranty terms are not
applicable, but can enjoy paid services offered
by our authorized service center.
1 ) Warranty expired.
2) There is no valid original invoice or warranty
certificate, or the warranty certificate/invoice
does not match the actual product, or warranty
certificate/invoice has been altered.
3) Damage caused by using, maintaining and
maintaining product not in accordance with
requirements of instruction manual.
4) Natural wear and tear of products and fragile
& consumable parts: including but not limited to
housing, seal, nozzle, non-return valve, roller
brush, filter, dust box, transmission belt, gear,
battery, etc.
5) Damage caused by transportation or carrying
after product is sold.
6) Damage caused by self-dis assembly or self-
repair of product without consent of our
company.
7) Failure caused by improper voltage, water
source or operating environment.
8) Failure caused by incorrect use of cleaning
medium.
9) Failure caused by force majeure and other
natural factors.
10) Any modification of the product without
permission of our company.
11) Product does not have original factory logo
or order number and serial number on the
original factory label are inconsistent with the
order number and serial number provided by our
company.
12) Other product failures caused by users.
4. Our company's household products are only
suitable for home use, if for other places, such as
commercial or industrial use, will not be eligible
for free warranty services.
5. All costs to and from authorized service center
are afforded by user, excluding dealer's
additional commitment during selling.
No free
door-to-door warranty service is provided for
household products.
6. During warranty period, all parts, components
and accessories that have been replaced due to
maintenance shall be owned by our company.
7. During warranty period, if repaired parts have
been discontinued or eliminated, our company
have right to use the same or higher grade
products for replacement.
8. Our company's warranty obligations for
products, whether this warranty clause or other
written instructions may imply or default
warranty obligations, all should be understood
as included in warranty scope and warranty
period listed in this warranty clause.
9. During warranty period, user shall enjoy
warranty service according to this warranty
clause which is the only remedy for loss suffered
by the user due to product defects.
In other
words, our company shall not be liable for other
direct or indirect losses of users, including but
not limited to loss of data, expected benefits,
etc.
10. Neither our company's distributors or their
agents nor our authorized service centers shall
be entitled to undertake obligations beyond the
scope of this warranty clause on behalf of our
company,
nor to waive any right of our company
under this warranty.
11. Mandatory provisions of relevant American
laws should apply to the is warranty clause.
12. 0ur company reserve right to adjust the
warranty information, product functions and
specifications without prior notice.
