9
Troubleshooting the System
Problem: No water flow or decreased water flow.
Cause:
Prefilter is clogged.
Correction:
Replace the prefilter cartridge.
Cause:
Flow through the purifying filter will decrease and
eventually clog when exposed to an excess of
microbiological loading materials in the water. This
failsafe feature reduces the chance of product use
beyond its intended life, and will shut down the filter
when it is exposed to contaminated water.
Correction:
Replace all filter cartridges.
Problem: Taste and/or Odor.
Cause:
Prefilter is expended.
Correction:
Replace all filter cartridges.
Cause:
System is contaminated.
Correction:
Sanitize system. Call 1-800-86 WATER for
instructions.
Problem: Water leaks at push connect fittings.
Cause:
Tubing is not pushed in all the way.
Correction:
Push tubing in all the way into fittings.
Cause:
Tubing is not cut square.
Correction:
Cut tubing square.
Cause:
Tubing is nicked.
Correction:
Remove nicked portion, then reinsert tubing
into fitting.
Cause:
Outer tubing surface is not smooth.
Correction:
Remove rough portion, then reinsert tubing
into fitting.
Need help troubleshooting? Call Toll Free 1-800-86WATER, Monday - Friday, 7 am - 6 pm CST.
