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The robot will try to reposition itself and continue cleaning.
(3) If the robot loses the map, as long as the docking station has not moved, you
can return the robot to the docking station. The robot will report Restoring Map
and automatically try to restore the map.
2.
Q: The map that the DEEBOT created is incomplete.
A: (1) When the unit is mapping and cleaning, open room doors as widely as
possible to keep it from missing rooms as it maps.
(2) We recommend deleting any maps in the app, and then remapping.
(3) Make sure the protective film on the cover has been removed prior to using
the unit so that no protective film peels back and blocks the laser sensors.
Station
1.
Q: DEEBOT X1 does not respond to docking station commands.
A: (1) If DEEBOT is too far from the docking station, we recommend controlling it
with the App.
(2) If DEEBOT is next to the docking station and does not respond to docking
station commands, please go to the “Settings” in the App to check the station
Information. Check whether the station and DEEBOT are connected. If not, we
recommend pairing the docking station with DEEBOT again. You need to power
the docking station off and on and restart DEEBOT. Place DEEBOT in the docking
station and wait for about 10 seconds until it starts to charge. The station and
DEEBOT will be paired again.
