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Reference Materials
Limited One Year Warranty
ecosmart inc extends the following warranty for gB series decorative
outdoor gas fire products used in the United States of America or
Canada. dealers and employees of ecosmart inc have no authority
to make any warranty or authorize any remedies in addition to or
inconsistent with the terms of this warranty. This warranty gives you
specific legal rights. You may also have other rights that vary from state
to state.
ecosmart inc warrants that this gB series decorative gas appliance (the
“product”) will be free from defects in material and workmanship for a
period of one year from its date of purchase. stainless steel parts and
assemblies carry a limited lifetime warranty. This warranty is subject to
the conditions, exclusions and limitations described below.
This warranty applies only to the original owner of the Product and is
non-transferable. ecosmart inc obligation under this warranty does
not extend to damages resulting from (1) assembly, operation or
maintenance of the Product not in accordance with the Installation/
Assembly Instructions, Operating Instructions and the Listing Agency
Identification Label furnished with the Product; (2) installation or use
which does not comply with local building codes and ordinances;
(3) shipping, improper handling, improper operation, abuse, misuse,
accident or unworkmanlike repairs; (4) use of fuels other than those
specified in the Operating Instructions; (5) Installation or use of
components not supplied with the Product or any other components not
expressly authorized and approved in writing by EcoSmart Inc; and/or
(6) modification of the Product not expressly authorized and approved
in writing by ecosmart inc. any of the circumstances described in
the previous sentence voids this warranty. This warranty is void if the
Product or any component has been removed, repaired, or replaced
before EcoSmart Inc has been afforded a reasonable opportunity to
inspect the Product.
This warranty is limited to the replacement or repair of defective
components or workmanship and ecosmart inc may fully discharge its
obligations under this warranty by repairing or replacing, at its discretion,
the defective components. ecosmart inc will provide replacement parts
at no charge and will pay reasonable freight costs related to replacing
or repairing defective components under this warranty. The maximum
amount recoverable under this warranty is limited to the purchase price
of the Product and, if EcoSmart Inc is unable to provide replacement
or repair in an expedient and cost-effective manner, EcoSmart Inc may
discharge all obligations under this warranty by refunding the purchase
price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, ECOSMART INC
MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
EXPRESSED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY
IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED
aBoVe. in no eVenT sHaLL eCosMarT inC BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS
IN THE PRODUCT. Some states do not allow limitations on how long an
implied warranty lasts, or do not allow exclusion or limitation of incidental
or consequential damages, so these limitations may not apply to you.
To obtain service under this warranty, you must:
1. send written notice of the claimed condition to:
3641 Holdrege Avenue, Suite B, Los Angeles CA 90016 USA
2. Affirm that you are the original owner of the Product.
3. Photos or video of issue will be required in order to asses the warranty
claim.
4. Provide EcoSmart Inc reasonable opportunity to investigate the claim,
including reasonable opportunity to inspect the Product prior to any
repair or replacement work and before the Product or any component
of the Product has been removed.
