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Troubleshooting - What to look for first.
1. I have plugged in the unit, turned the power switch to "On" and nothing
happens. What's wrong?
Make sure the electrical outlet is capable of providing power to the unit.
Check the back cover located at the back of the unit to ensure that the safety
switch activator clip is suppressed to get the power on.
Check to see if the proper fuse is installed and that it is serviceable.
Ensure that the fuse cap is completely seated and secured in its receptacle.
Be sure the cord is fully plugged into unit.
2. The fan is operating but the unit won't produce any ozone. What's wrong?
Check the air purifier plate(s) for serviceability. If they are cracked or broken,
the plate(s) will require replacement. Ensure maintenance procedures
required for the air purifier plate have been performed. You should order new
plates from your dealer.
Do not attempt to disassemble the unit, due to the Limited Warranty of the
product.
3. The unit has a burning smell, and/or appears to be arcing or sparking.
Remove and clean the ozone plates and reinstall.
If problems persist replace ozone plates.
Ozone produces a smell or odor that smells like bleach or electric smell.
This is normal during Ozone use and why Ozone is so effective in removing odors.
4. What are the most typical application problems?
Symptom
: A belief that the proper equipment is placed in the environment and
the equipment appears unsuccessful.
Problem: Lack of air movement, improper placement of the unit.
Symptom
: Strong odors still remain in the environment after placement.
Problem: Lack of ozone, improper placement of the unit.
Symptom
: A strong odor of ozone is in the environment.
Problem: Too much ozone accumulation in the environment, as a result of
improper purifier control setting, and / or lack of air movement.
Symptom
: Visual haze of smoke and / or particulate remains in the
environment.
Problem: Lack of ionization and / or air movement.
