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This warranty does not cover removal or reinstallation costs
and shall not apply if the damages were found to be caused
by something other than defects in materials or workmanship,
including without limitation, if the Product:
- was operated/stored in abnormal use or maintenance conditions;
- is repaired, modified or altered, unless ecobee expressly
authorizes such repair, modification or alteration in writing;
- was subject to abuse, neglect, electrical fault, improper handling,
accident or acts of nature;
- was not installed by a licensed Heating Ventilating and Air
Conditioning (HVAC) contractor; or
- was installed improperly.
ecobee’s sole responsibility shall be to repair or replace the
Product within the terms stated above. ECOBEE SHALL NOT BE
LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING
ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH
OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER
FAILURE OF THIS PRODUCT. Some US states and Canadian
provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may
not apply to you.
ecobee’s responsibility for malfunctions and defects in materials
and workmanship is limited to repair and replacement as set forth
