USER MANUAL
– EVERLUX
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INMANUUIN167 Rev.2019.04.01 / ENG
9. TECHNICAL SERVICE
EVERLUX should be repaired and/or maintained exclusively by ECLERIS trained and qualified
personnel in authorized installations and must only be repaired the parts of the device that
ECLERIS state as repairable.
ECLERIS will provide under request circuits, list of components, description calibration
instructions or any other information in order to assist the ECLERIS authorized technical
personnel.
We recommend using the following procedure to expedite repair service and reposition of
products under guarantee.
1) Contact the technical service department of your local distributor or nearest ECLERIS
office.
2) Provide detailed information on the problem.
3) If the problem cannot be solved through troubleshooting, it must be sent for repair.
The following information should be sent with the product:
Owners name
Owners address
Person to contact and a telephone number
Product serial number
Problem description.
The shipment should be done in the original packaging to avoid damage to the equipment
during the transportation. ECLERIS will not be responsible for damage caused during the
transportation due to improper packaging.
10.
WARRANTY
ECLERIS states that the EVERLUX has complied with the required Quality Control verification
and has no manufacturing defects. This guarantees the appropriate functioning under adequate
use in agreement with the indications of this manual. The warranty period is for one (1) year as
from the date of purchase invoice.
ECLERIS shall not be liable for any damage caused to/by the EVERLUX due to incorrect use,
negligence, cleaning or incorrect storage. Any repairs made by personnel not authorized by
ECLERIS will void this warranty. The described warranty is exclusively valid for the original
buyer.
The following parts are excluded from the warranty:
•
Damages resulting from connections to inadequate power supplies.
•
Cables and plugs.
•
Damage caused by connections to incorrect power sources.
Disregarding the warranty situation, all shipment from and to the authorized ECLERIS technical
service facilities is the sole responsibility of the client.
