9
Symptom
Solution
The Internet cannot be
accessed.
Take the most commonly used access mode (a dial-up
software is installed on your computer) as an example:
z
Ensure that no problem previously listed exists.
z
Ensure that the dial-up software is correctly installed
and set on your computer.
z
Ensure that you have entered the right username and
password.
z
If you still cannot access the Internet after the dial-up
operation, check whether the proxy server on your
Internet Explorer is correctly configured. The Proxy
server must be disabled.
z
Try different Web sites, in case that some Web site
fails.
z
Try to stop the dial-up connection and to re-establish
the dial-up connection 5 minutes later.
7
FAQs
1. Why does the ADSL connection break so often?
Many possible factors may cause this problem, such as faults in your ISP's access server,
line disconnection, and line disturbance. You can check as follows:
1.
Make sure that the ADSL line is connected properly.
2.
Keep the HG520b away from appliances with strong electric fields or
magnetic fields, such as a microwave oven and a refrigerator.
3.
Make sure that no telephone or fax machine is connected directly to the
ADSL line.
4.
Replace the old ISA network adapter with a new 10/100M PCI network
adapter and install the latest driver.
5.
Find help on http://www.huawei.com.
6.
Contact your ISP for help.
