b)
Check if the AC line voltage is stable;
c)
A sudden power failure or improper shutdown may cause this problem.
Press F8 to boot system into safe mode and debug.
d)
If any new hardware is added or replaced that caused this problem, remove
the hardware and reboot;
e)
If the above steps do not resolve this problem , reinstall the operating
system.
3.
The touch screen does not respond
a)
Uninstall the touch driver and then install it again.
b)
Execute the “eGalaxTouch” utility and check if the interface port is working.
4.
When touching the screen, cursor always returns to a fixed position.
a)
Check if there is anything pressing on the touch screen.
b)
Other high power or high frequency equipment may affect the screen or
controller. Make sure that the touch screen is away from the high-voltage
equipment.
c)
The touch screen driver is not installed correctly, install the driver (please
refer to the "Touch Screen Setup") and run a 25-point calibration.
5.
Touch screen is not accurate
Please run the touch screen calibration program with a 25-point recalibration,
we also recommend you to do this after change the monitor resolution or
refresh rate. When running the calibration, touch the center of calibration
point to assure accuracy.
6.
The cursor moves opposite to the touch movement
a)
Run the 4/9/25 point calibration.
