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Eaton 9910 UPS and EBM Installation Guide (6000 VA Models)  

S

  P-164000007 Rev 1

 

39

Chapter 7

Service and Support

Updating the UPS Firmware

To keep the UPS firmware updated with the latest improvements and
benefits, visit www.eaton.com/IBM often for updates. You can
download the latest firmware version. The downloadable file includes
the instructions for installing the update.

Contacting Service

In the United States and Canada, call the 

IBM Service Support Center at

800-IBM-SERV (800-426-4968)

. In Europe, the Middle East, and Africa

(EMEA); Latin America; or Asia-Pacific, call the 

IBM office

 that services

your account.

Please have the following information ready when you call:

S

Model number

S

Serial number

S

Version number (if available)

S

Date of failure or problem

S

Symptoms of failure or problem

S

Customer return address and contact information

Comments

We welcome your comments about this manual. Please send your
questions or suggestions for improvements to [email protected].

Summary of Contents for 9910

Page 1: ...Powerware Series Eaton 9910 UPS and EBM Installation Guide for IBM Applications 6000 VA Models ...

Page 2: ......

Page 3: ...Powerware Series Eaton 9910 UPS and EBM Installation Guide for IBM Applications 6000 VA Models ...

Page 4: ...lity Oy Koskelontie 13 FIN 02920 Espoo Finland Phone 358 9 452 661 Fax 358 9 452 665 68 Eaton and Powerware are registered trademarks of Eaton Corporation or its subsidiaries and affiliates IBM and AIX are registered trademarks of International Business Machines Corporation Linux is a registered trademark of Linus Torvalds Microsoft and Windows are registered trademarks of Microsoft Corporation in...

Page 5: ...esidential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense ICES 003 This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment Regulations ICES 003 Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du Ca...

Page 6: ...tion such as important operating and maintenance instructions This symbol indicates that you should not discard the UPS or the UPS batteries in the trash This product contains sealed lead acid batteries and must be disposed of properly For more information contact your local recycling reuse or hazardous waste center This symbol indicates that you should not discard waste electrical or electronic e...

Page 7: ...ternal Battery Connection 21 Connecting the EBM 28 Remote Emergency Power off REPO 29 About REPO 29 Installing REPO 29 Initial Startup 31 4 Shipping the UPS in a Rack 33 Installing the Shipping Bracket on the UPS 33 Removing the Shipping Bracket from the UPS 34 5 Operation 35 Control Panel 35 Turning on the UPS 36 Starting the UPS on Battery 36 Turning off the UPS 36 Display Functions 36 6 Communi...

Page 8: ...TABLE OF CONTENTS Eaton 9910 UPS and EBM Installation Guide 6000 VA Models S P 164000007 Rev 1 ii 7 Service and Support 39 Updating the UPS Firmware 39 Contacting Service 39 ...

Page 9: ...016 00P S 9003 4025 00P S 730 B0108 00P 9910 E66 UPS 6000 VA 208V S 4U cabinet 208V S Battery 2 1 730 B0104 00P Rail Kit 1 373 52327 00 6000 VA Shipping Bracket 1 74Y8485 744 A1322 00P 9910 E66 and 9910 E67 Accessory Kit Table 2 9910 E67 UPS Base Configuration 74Y8484 Quantity IBM MTM IBM FC IBM PN Eaton PN Description 1 9910 E67 74Y8484 9003 4017 00P S 9003 4026 00P S 730 B0108 00P 9910 E67 UPS 6...

Page 10: ...441 00 UPS Management Software CD ROM 1 P 164000007 6000 VA UPS and EBM Installation Guide 1 614 03781 00 REACH document 1 730 B0348 00P UPS upper front cover with LCD opening 1 730 B0029 00P UPS lower front cover 1 720 60258 00 RS 232 cable 16 420 90804 00 Screws M5 16 round slotted for rack installation 2 108 00650 00 IEC 320 C13 to C14 jumper cords NOTE The UPS and EBM User s Guide P 164000005 ...

Page 11: ...ver 16 420 90804 00 Screws M5 16 round slotted for rack installation Table 8 Network Management Card NMC Base Configuration 74Y8489 Quantity IBM MTM IBM FC IBM PN Eaton PN Description 1 2945 74Y8489 710 A0931 00P NMC Card 1 P 164000009 NMC Quick Installation Guide 1 CAB 00010 NMC Setting Cable NOTE The NMC User s Guide P 164000008 is available as a PDF on the Documentation CD or at www eaton com I...

Page 12: ...se and file a claim for shipping damage If you discover damage after acceptance file a claim for concealed damage To file a claim for shipping damage or concealed damage 1 File with the carrier within 15 days of receipt of the equipment 2 Send a copy of the damage claim within 15 days to your service representative Tools Required To assemble the components you may need the following tools S 2 Phil...

Page 13: ...e risk of fire or electric shock install this UPS in a temperature and humidity controlled indoor environment free of conductive contaminants Ambient temperature must not exceed 40 C 104 F Do not operate near water or excessive humidity 90 maximum S To reduce the risk of fire connect only to a circuit provided with branch circuit overcurrent protection in accordance with the National Electrical Co...

Page 14: ...inadvertently grounded remove the utility source from the ground Contact with any part of a grounded battery can result in electrical shock The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance applicable to equipment and remote battery supplies not having a grounded supply circuit S Proper disposal of batteries is required Refer to your local ...

Page 15: ...tension même lorsque l onduleur n est pas connectée à une alimentation CA S Pour réduire les risques d incendie et de décharge électrique installer l onduleur uniquement à l intérieur dans un lieu dépourvu de matériaux conducteurs où la température et l humidité ambiantes sont contrôlées La température ambiante ne doit pas dépasser 40 C Ne pas utiliser à proximité d eau ou dans une atmosphère exce...

Page 16: ...r mégarde retirez la source secteur de la terre Le contact avec toute pièce d une batterie mise à la masse peut provoquer un choc électrique La probabilité d un tel choc peut être réduite si de telles mises à la terre sont retirées pendant l installation et la maintenance applicables aux alimentations de batterie de l équipement et distante n ayant pas un circuit d alimentation relié à la terre S ...

Page 17: ...quelle angeschlossen ist S Um die Brand oder Elektroschockgefahr zu verringern diese USV nur in Gebäuden mit kontrollierter Temperatur und Luftfeuchtigkeit installieren in denen keine leitenden Schmutzstoffen vorhanden sind Die Umgebungstemperatur darf 40 C nicht übersteigen Die USV nicht in der Nähe von Wasser oder in extrem hoher Luftfeuchtigkeit max 95 betreiben S Zur Vermeidung von Brandgefahr...

Page 18: ...t Im Falle der unbeabsichtigten Erdung ist die Netzstromquelle von der Erdung zu entfernen Durch Berührung von geerdeten Batterieteilen kann ein elektrischer Schlag verursacht werden Die Wahrscheinlichkeit eines solchen Schlages kann verringert werden wenn derartige Erdungen bei der Installation und Wartung aufgehoben werden dies gilt für Geräte und Remote Batterieversorgungen ohne geerdeten Verso...

Page 19: ...mo que este não esteja conectado a uma fonte de energia elétrica S Para reduzir o risco de incêndios ou choques elétricos instale a UPS em ambiente interno com temperatura e umidade controladas e livres de contaminadores condutíveis A temperatura ambiente não deve exceder 40 C Não opere próximo a água ou em umidade excessiva máx 90 S Para reduzir o risco de incêndio conecte apenas em um circuito q...

Page 20: ...rada inadvertidamente remova a fonte utilitária do aterramento Tocar qualquer parte de uma bateria aterrada pode resultar em choque elétrico A possibilidade de choque elétrico pode ser reduzida se estes aterramentos forem removidos durante a instalação e manutenção aplicável ao equipamento e baterias remotas sem circuito de aterramento S Siga as instruções apropriadas ao desfazer se das baterias C...

Page 21: ...íèæåíèÿ îïàñíîñòè ïîæàðà èëè ïîðàæåíèÿ ýëåêòðè åñêèì òîêîì óñòàíàâëèâàéòå ÈÁÏ â çàêðûòîì ïîìåùåíèè ñ êîíòðîëèðóåìûìè òåìïåðàòóðîé è âëàæíîñòüþ â êîòîðîì îòñóòñòâóþò ïðîâîäÿùèå çàãðÿçíÿþùèå âåùåñòâà Òåìïåðàòóðà îêðóæàþùåãî âîçäóõà íå äîëæíà ïðåâûøàòü 40 Ñ Íå ýêñïëóàòèðóéòå óñòðîéñòâî îêîëî âîäû èëè â ìåñòàõ ñ ïîâûøåííîé âëàæíîñòüþ ìàêñ 90 S Для снижения риска пожара подключайтесь только к сети снаб...

Page 22: ...ея случайно Если случайно подключена к заземлению отключите проводник от заземления Контакт с любой частью заземленной батареи может привести к электрическому удару Вероятность такого удара можно снизить если убирать такое заземление во время установки и обслуживания применимо к оборудованию и удаленному аккумуляторному питанию не имеющему заземленную цепь питания S Íåîáõîäèìî ñîáëþäàòü ïðàâèëà óò...

Page 23: ...on una fuente de CA S Para reducir el riesgo de incendio o de choque eléctrico instale este SIE en un lugar cubierto con temperatura y humedad controladas libre de contaminantes conductores La temperatura ambiente no debe exceder los 40 C No trabaje cerca del agua o con humedad excesiva 90 máximo S Para reducir el riesgo de incendio conecte únicamente a un circuito provisto con protección de sobre...

Page 24: ...ertidamente quite la fuente de energía de la tierra El contacto de cualquier parte de una batería con toma a tierra puede provocar un cortocircuito eléctrico La posibilidad de tal cortocircuito puede ser reducida si se retiran las tomas a tierra durante la instalación y el mantenimiento aplicable al equipamiento y a las baterías remotas que no tengan un circuito de alimentación con toma de tierra ...

Page 25: ...comes with your rack cabinet for safety and cabling information NOTE Removing the rack doors and side panels might make installation easier See the rack cabinet documentation for more information S Verify that the room air temperature is below 35 C 95 F S Do not block any air vents Usually 15 cm 6 in of air space provides proper airflow S Take all necessary precautions to handle the weight of the ...

Page 26: ...o properly wired and grounded electrical outlets S Do not overload the power outlet when you install multiple devices in the rack cabinet UPS Rear Panels NOTE The shaded areas shown in the following figures indicate the load segment groupings The shading does not appear on the cabinet A L6 30P Input plug Fan Ground screw REPO Communication bay USB connector RS 232 connector Two NEM L6 30R receptac...

Page 27: ...steps in this section if you are replacing an existing installed EBM with a new EBM If you are installing a new UPS or EBM continue to Rack Installation and UPS Internal Battery Connection on page 21 NOTE DO NOT DISCONNECT the batteries while the UPS is in Battery mode An EBM can be replaced easily without turning the UPS off or disconnecting the load If you prefer to remove input power to replace...

Page 28: ...EBM See the recycling information in the User s Guide for proper disposal 3 Align the EBM power cord with the EBM connector on the UPS Firmly press the power cord into the UPS See Figure 3 NOTE A small amount of arcing might occur when you connect the EBM to the UPS This is normal and does not damage the unit or present any safety concern Figure 3 Connecting the EBM ...

Page 29: ...e internal batteries To install a UPS or EBM in a rack cabinet 1 If your rack has round holes continue to Step 2 Otherwise skip to Step 6 2 Locate the four adapter plates that come in the rail kit 3 Peel off the covering that protects the adhesive side of one adapter plate as shown in Figure 4 Figure 4 Removing the Adapter Plate Adhesive 4 Align the adapter plate holes with the holes on one end of...

Page 30: ...binet as shown in Figure 6 Figure 6 Adjusting the Rail Length 7 Select a location in the the rack cabinet for the UPS or EBM 8 Secure each rail to the front of the rack with two M5 16 mm screws Verify that the rails are on the inside of the rack cabinet mounting flanges and that the L Left or R Right letter on each rail faces inside the rack See Figure 7 Figure 7 Attaching the Fronts of the Rails ...

Page 31: ...s shown in Figure 8 Figure 8 Attaching the Rears of the Rails 10 Tighten the rail adjustment screw in the middle of each rail 11 If you are installing a UPS continue to Step 12 If you are installing an EBM skip to Step 14 NOTE To reduce the weight of the UPS perform the following steps to remove the internal batteries before lifting the UPS cabinet into the rack ...

Page 32: ...cket slide the bracket to the left 2 rotate the bracket out 3 then slide the bracket to the right and remove it 4 Figure 9 Removing the Battery Retaining Bracket 13 Using the plastic tab carefully pull one battery module out of the bay and place it on a sturdy flat surface Repeat for the second battery Figure 10 Removing the UPS Internal Batteries ...

Page 33: ...gure 11 Installing the Cabinet in the Rack 15 Secure the front of the UPS or EBM to the rack cabinet with four M5 16 mm screws as shown in Figure 11 16 If the rack cabinet has conductors for grounding or bonding of ungrounded metal parts connect the ground cable purchased separately to the ground bonding screw on the rear of the UPS or EBM 17 If you are installing a UPS continue to Step 18 If you ...

Page 34: ...racket to the right 3 Tighten the thumbscrew 4 on the bracket Torque the screw to 0 7 Nm 6 2 lb in if using a torque wrench 22 Connect each internal battery connector 5 and attach the connectors to the battery retaining bracket between the studs NOTE A small amount of arcing might occur when you connect the batteries This is normal and does not damage the unit or present any safety concern Push th...

Page 35: ...s over the LCD on the front of the UPS and snap it into place See Figure 13 25 To install the lower front cover press the two side latches toward each other align the cover underneath the upper front cover and snap it into place Figure 13 Installing the UPS Front Covers 26 Remove the clear protective film that covers the liquid crystal display LCD on the front of the UPS 27 Locate the front cover ...

Page 36: ...he UPS 1 Verify that the EBM is installed in the rack cabinet directly below the UPS 2 Align the EBM power cord with the EBM connector on the UPS FIrmly press the power cord into the UPS See Figure 14 NOTE A small amount of arcing might occur when you connect the EBM to the UPS This is normal and does not damage the unit or present any safety concern Figure 14 Connecting the EBM ...

Page 37: ...ent of a room overtemperature condition When a REPO is activated the UPS shuts down the output and all its power converters immediately The UPS logic power remains on to issue an alarm The REPO feature shuts down the connected devices immediately and does not follow the orderly shutdown procedure that is initiated by any power management software Any devices that are operating on battery power are...

Page 38: ...aneously cause UPS input AC power to be removed 4 The REPO contacts are closed by default and cannot be changed The pins must be kept closed to keep the UPS running If the UPS shuts down because the REPO connector pins are opened restart the UPS by shorting the REPO connector pins and turning on the UPS manually Maximum resistance in the shorted loop is 10 ohm 5 Verify that the externally connecte...

Page 39: ...display is illuminated The Eaton startup screen changes to the UPS status summary screen Standby status is displayed on the front panel of the UPS Figure 17 on page 35 describes the display buttons 4 Press the on off button on the UPS front panel After the startup is complete the status changes according to the UPS operating mode NOTE At initial startup the UPS sets system frequency according to i...

Page 40: ...es With load the internal batteries charge to 90 capacity in less than 8 hours However you must charge the batteries for 48 hours after installation or long term storage 9 Connect the devices that you want to protect to the applicable UPS output receptacles Do not turn on the devices For information about using load segments see Load Segments on page 38 NOTE Do not protect laser printers with the ...

Page 41: ...hipping Bracket on the UPS You must install the shipping bracket on the front of the UPS before the UPS is shipped installed in a rack cabinet The shipping bracket provides extra protection for the UPS during shipment To install the shipping bracket 1 If the UPS front covers are installed remove the covers Press the two side latches toward each other to release the cover and pull the cover away Re...

Page 42: ...tion for the UPS during shipment Before using the UPS remove the shipping bracket on the front of the UPS To remove the shipping bracket 1 If the UPS front covers are installed remove the covers Press the two side latches toward each other to release the cover and pull the cover away Repeat for the second cover Keep the cover 2 Remove the four screws that secure the shipping bracket and the UPS to...

Page 43: ...of the UPS Figure 17 Eaton 9910 Control Panel The front panel has three control buttons and one on off button S Escape X Press to return to the previous menu without running a command or saving any changes S Down B Press to scroll down to the next menu option Holding down this button provides faster scrolling on some menus S OK Press to select the current menu or option S On off Press to turn on t...

Page 44: ...Battery mode Turning off the UPS To turn off the UPS 1 Prepare the connected devices for shutdown 2 Press and hold the on off button until the long beep ceases approximately 3 seconds The UPS transfers to Standby mode if utility power is available and removes power from the connected devices 3 Disconnect the UPS from the power source otherwise it remains in Standby mode After the power source is r...

Page 45: ...m to protect the data before the UPS shutdown occurs You can install the UPS Manager software on a computer running a Microsoft Windows Linux or AIX operating system as either a standalone application or part of a network Communication Ports The UPS has a USB port and an RS 232 port that you can use for UPS monitoring control and firmware updates After communication is established between the UPS ...

Page 46: ...e S Relay Serial Card Provides two types of interfaces through a DB 9 connector a dry contact relay mode and an RS 232 serial mode For information about installing configuring and using an optional card refer to the card s user guide for more information NOTE To use the Relay Serial Card with IBM servers leave the jumpers in the default position middle of the card Load Segments Load segments are s...

Page 47: ...rvice In the United States and Canada call the IBM Service Support Center at 800 IBM SERV 800 426 4968 In Europe the Middle East and Africa EMEA Latin America or Asia Pacific call the IBM office that services your account Please have the following information ready when you call S Model number S Serial number S Version number if available S Date of failure or problem S Symptoms of failure or probl...

Page 48: ...SERVICE AND SUPPORT Eaton 9910 UPS and EBM Installation Guide 6000 VA Models S P 164000007 Rev 1 40 ...

Page 49: ......

Page 50: ... P 1640000071 P 164000007 1 ...

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