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Dear Customer,
Thank you for purchasing this top quality Easy Home® product. This Oscillating Ceramic Tower Heater was tested and met our
stringent quality standards. This product is warranted to be free from manufacturer’s defects and workmanship.
Warranty period:
2 years from date of purchase with original, dated proof of purchase receipt.
Cost:
Free replacement product or refund at Twin-Star International discretion.
In order to make a claim under the warranty, please send us:
• The original receipt and the properly completed warranty card.
The warranty does not cover
damage caused by:
• Accident or unanticipated events (such as lightning, water, fire etc.).
• Improper use or transport.
• Disregard of safety and maintenance instructions.
• Other improper treatment or modification.
• Commercial use.
The warranty is non-transferable and applies only to the original purchaser and does not apply to subsequent owners of the
product. In no event shall liability exceed the purchase price paid by the purchaser of the product. Under no circumstances
shall there be liability for any loss, loss of profits, direct, indirect, special or consequential damage arising out of, or in
connection with use of this product.
This warranty is only valid in the United States. This warranty gives you specific legal rights. However, you may have other
rights that vary from state to state. Some states do not allow limitation on implied warranties or exclusion of consequential
damages, therefor these restrictions may not apply to you. Due to constant product development and market changes,
Twin-Star International can only guarantee that replacements will be available within the two-year warranty period.
WARRANTY CONDITIONS
ADVICE
:
Questions? Our message centers are available 7 days a week 24 hours a day at our toll-free help line.
Our Customer Service department is available Monday – Friday 8:30 am – 5:30 pm EST. We can help
you with assembly and if necessary.
Before contacting Customer Service please have this information available:
• Serial Number
• Model Number
• Sales Receipt or Proof of Purchase
