Troubleshooting
19
Troubleshooting
Some problems may be caused by minor faults which you can rectify yourself.
To do so, follow the instructions in the following table. If this does not resolve
the problem with the product, contact After Sales Support. Never try to repair
the product yourself.
Problem
Possible cause and solution
The product is not
working.
Make sure the product is sufficiently charged.
The suction power is low.
Make sure the product is sufficiently charged.
Make sure the dust container
16
is not full and
empty it if necessary.
Make sure the filters
36
/
37
are not dirty. Clean
them if necessary.
The product makes
strange noises during
operation.
Immediately switch the product off and check if
the suction opening
18
/
38
is blocked. Remove
blockage if necessary.
Charging does not start.
Make sure the product is properly placed onto
the charging station
27
and the power
adapter
24
is properly connected to a wall
outlet.
Make sure the protective stickers covering
the charging contacts
14
on the back of the
handheld vacuum are removed.
Charging does not start
and the charge indicator
light flashes red.
Contact After Sales Support.
Cleaning
WARNING!
Risk of electric!
Improper handling of the product may result in electric shock.
− Before cleaning, switch off the product and remove it from
the charging station, unplug the power adapter and pull
the barrel connector out of the charging station.