Serial No.
Date of Purchase
MM/DD/YYYY
Model No.
(E) Service Request:
To receive product(s) service, contact Earthquake Sound’s service department at (510) 732-
1000 or [email protected] and request an RMA (Return Material Authorization)
number as item(s) shipped without a valid RMA number will be refused. Make sure you
provide us with your complete and correct shipping address, a valid daytime phone number,
and a brief description of the problem you are experiencing with the product. In most cases,
ourtechniciansmightbeabletoresolvetheproblemoverthephoneorviae-mail,thuseliminating
the need to ship the product.
(F) Shipping Instructions:
Product(s) must be packaged inside its original protective box(es) to minimize transportation
damage. Shipper claims regarding items damaged in transit must be presented to carrier.
Earthquake Sound Corporation reserves the right to refuse improperly packaged product(s).
A copy of the original sales receipt must accompany the product(s) returned for service.
Ship the product(s) to:
Earthquake Sound Corporation. 2727 McCone Avenue. Hayward, CA 94545
The customer is responsible for the cost of shipping the product(s) to Earthquake Sound
Corporation
(G) Disputes Resolution:
All disputes - between clients and Earthquake Sound Corporation - resulting from the one
(1) year limited warranty policy must be resolved according to the laws & regulations of the
county of Alameda, California.
We strongly suggest keeping a copy of your sales receipt and note the model and serial
number of your product here for future reference.
WARRANTY INFORMATION CONT.
FOR YOUR RECORDS
For technical support, please contact:
E-mail: [email protected]
Phone: 510-732-1000
Specifications are subject to change without notice 13