Earthquake Sound warrants the original purchaser that all Factory Sealed New Audio products
be free from defects in material and workmanship, under normal and proper use, for a period
of
one (1) year from the date of purchase
(as shown on the original sales receipt with serial
number affixed/written on it). The one (1) year warranty period is valid only if the product is
properly installed by an Earthquake Sound authorized party and the warranty registration
card is properly filled out and sent to Earthquake Sound Corporation. If the product is installed
by a non-authorized party, a thirty (30) day warranty period applies.
(A) One (1) year limited warranty guidelines:
Earthquake pays for labor, parts, and ground freight (US Mainland only, not including Alaska
and Hawaii) back to the customer. Shipping to us is not covered.
(B) Warning:
•
Products (sent for repair) that are tested by Earthquake technicians and deemed to have
no problem(s) will not be covered y the limited warranty. Customer will be charged a minimum
of one (1) hour of labor (at ongoing rate) plus the shipping charges back to the customer.
•
Each product sent in for repair must be packaged in its original packaging. Otherwise,
repackaging charges will apply in addition to the labor, parts, and shipping charges.
(C) Earthquake agrees to repair or replace - at our discretion - all such defective
products/parts subject to the following provisions:
•
Defective products/parts have not been altered or repaired by other than an Earthquake
factory approved technician.
•
Products/parts are not subjected to negligence, misuse, accident, or damaged by improper
line voltage.
•
Products/parts were used with incompatible products.
•
The serial number or any part of the product has been altered, defaced, or removed.
•
Products/parts have been used in any way that is contrary to Earthquake’s written instruc-
tions.
(D) Warranty Limitations:
Earthquake warranty does not cover products that have been modified or abused, including
but not limited to the following:
•
Damages due to misuse, abuse or use of improper cleaning materials/methods.
•
Bent speaker frame, broken connectors, hole(s) in speaker cone, hole(s) in surround or dist
cap, and burnt speaker voice coil.
•
Fading and/or deterioration of speaker components & finish due to improper exposure to
elements
.
•
Burnt tracers on PCB.
•
Product/part damaged due to poor packaging or abusive shipping conditions.
•
Subsequent damage to other product
s.
A warranty claim will not be valid if the warranty registration card is not properly filled &
returned to Earthquake with a copy of the sales invoice.
1 YEAR LIMITED WARRANTY INFORMATION
12 PHS3000.1
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PHS5000.1
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PHS8000.1 Manual
