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Q: What is JBOD, RAID?
A:
Redundant Array of Independent Disks (RAID); a collection of storage
disks with a controller (or controllers) to manage the storage of data on the
disks. Just a Bunch of Disks (JBOD) is a disk array that without a controller,
it can combines different sizes of Hard Drive together.
Q: Why need USB and FireWire?
A:
USB is for PC user while FireWire is for Mac user. Most of the PC supports
USB and most of the Mac supports FireWire.
Frequently Asked Questions – Installation
Q: Why does the drive not power up?
A:
After connecting the power cord, be sure to switch the Power switch to ON.
The USB cable has to be connected to the computer and the computer is
turned ON.
Q: Why is the drive not recognized under My Computer or on the computer
desktop?
First of all, make sure the external hard drive is turn ON.
A:
This is a common issue for a new unformatted hard drive. The same
problem might occur if the hard drive is not formatted to the recognizable
format of the operating system. Reformatting the hard drive will normally fix
this issue. See “Formatting the Drive”
A:
If your system has USB 2.0 or FireWire PCI adapter card, be sure that the
appropriate drivers are installed before connecting your EAGLE | CONSUS
external storage product. The drive is not recognized correctly unless USB
2.0 or FireWire root hub and host controller drivers are installed. Contact
the controller card manufacturer or motherboard manufacturer.
Q: Why is the data transfer rate slow?
A
: Your system may be operating at USB 1.1 speeds due to an incorrect
driver installation of the USB 2.0 adapter card or the system that does not
support USB 2.0. Be sure to download the latest Service Pack.
If your system includes a PCI slot, you can achieve Hi-Speed USB transfer
rates by installing a USB 2.0 PCI adapter card. Contact the card
manufacturer for installation procedures and more information.
Q: Why Windows will not allow me to safely remove my drive? It keeps
