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6
Troubleshooting
To search the EAGLE | CONSUS technical support knowledge base and to
view a complete list of FAQs for your operating system, visit our support Web
site at
www.eagle-techusa.com
.
Frequently Asked Questions – USB, FireWire, JBOD, and
RAID Information
Q: What is High-Speed USB?
A:
Hi-Speed USB is another name for USB 2.0, which provides transfer
rates up to 40 times faster than USB 1.1. Upgrading to USB 2.0 is highly
recommended because of the significant reduction in file transfer time
versus USB 1.1.
Q: How do I determine whether or not my system supports USB 2.0?
A
: Refer to your USB card documentation or contact your USB card
manufacturer.
Note:
If your USB 2.0 controller is built in the motherboard, be sure to
install the appropriate chipset support for your motherboard. Refer to your
motherboard or system manual for more information.
Q: What happens when a USB 2.0 device is plugged into a USB 1.1 port or
hub?
A:
USB 2.0 is backward-compatible with USB 1.1. When connected to a USB
1.1 port or hub, a USB 2.0 device operates at the USB 1.1 full speed of up
to 12Mbps.
Q: Can USB 1.1 cables be used with USB 2.0 devices?
A
: Although USB 1.1 cables work with USB 2.0 devices, it is recommended
that USB 2.0 certified cables be used with USB 2.0 peripherals and USB
2.0 PCI adapter cards.
Q: What is FireWire400?
A:
FireWire400 is also called as 1394A. “FireWire” is registered by Apple
Computer Inc. FireWire800 is also known as 1394B. It has the double
transfer rate of FireWire400.
Note:
FireWire800 is NOT backward-compatible with FireWire400, be sure you get
the right one.
