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4.0 Troubleshoot Erroneous Level Alarms

 

The steps in Section 3.0 should resolve the majority of ELM alarms. There are however some 
instances when calibrating an ELM that is at the correct water level will erroneously go into alarm 
again. 

NOTE:

 For all the steps below, press the RS button once to take an immediate measurement. This 

will allow testing to confirm any changes have resolved the issue without needing to wait 45 
minutes. 

4.1 Confirm Sensor Placement

 

Installation of ELM sensors must be performed by qualified personnel. If a sensor is installed 
incorrectly, it can throw false alarms. 

When a sensor is mounted using the ELM cradle, it is aligned on the cell using the 2 pointed 
arrows on the sides of the cradle. 

These arrows line up with the minimum line on the cell. Depending on how the sensor was 
mounted, it should alarm when the water level is slightly above or below the minimum line 
on the cell. Confirm how the sensors are mounted and that the position is not the cause of 
alarm. 

There are some mounting positions in which the minimum line on the battery can actually 
cause false alarms on the sensor. If the minimum line goes in between the pointed arrows, it 
could be the cause of false alarms. 

Summary of Contents for Vigilant ELM Series

Page 1: ...least likely causes 2 0 How Level Alarms Work Before troubleshooting the ELM it s important to understand how alarming works The ELM is independent from the Vigilant system in that each sensor has fu...

Page 2: ...re the Vigilant has a chance to poll it 3 times that alarm will never register in the software 3 0 Clearing ELM Level Alarms This section will outline how to clear an ELM alarm when the level is confi...

Page 3: ...nce of user error These steps will assume you understand how to login to the Vigilant 1 Login to the web interface and open the Settings section 2 If using version 1 3 11 or later click the ELM Manage...

Page 4: ...age click the dropdown menu and select Calibrate 8 Under the list of sensors select the sensor that needs calibration Alternatively select sensor 1 hold the shift button and then select the last senso...

Page 5: ...ed by qualified personnel If a sensor is installed incorrectly it can throw false alarms When a sensor is mounted using the ELM cradle it is aligned on the cell using the 2 pointed arrows on the sides...

Page 6: ...nfirm Proper Measurement Mode The ELM has two measurement modes lead acid and nickel cadmium NiCad From the factory all ELM sensors ship in lead acid mode If the ELM is in the wrong mode it could caus...

Page 7: ...he ribbon cable is connected to the measurement points are the same 3 If the voltage is under 5 5VDC replace the ribbon cable If the voltage is still low it could be the Vigilant sensor 4 4 Move ELM S...

Page 8: ...as ELM Case Temperature It does not report an actual value rather it alarms against a set value on the sensor Below are the settings available 95 F 35 C Default setting from factory 120 F 49 C 145 F 6...

Page 9: ...the RS button will advance the alarm setting by one 2 So if the power LED is flashing once pressing the RS button briefly will advance the program to setting two 120 F Setting two can be advanced to...

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