background image

28

Link arm flips over on top of door when unit starts to

close (tip-up type doors)

Link arm twists and bends out of shape when

closing door

Door opens too far

Unit hanging angle is

incorrect

Put rubber stoppers on the

door to stop against the lintel

and prevent the door from

over-opening

Re-hang unit as per pages 10

to 16

Link arm mounted too tight

in sledge and door mount

bracket

Loosen up fastening bolts on

either end of link arm

Unit runs fine for a while then will not operate for a

time

Motor has overheated

due to extended use. The

thermal cutout is now

active.

NOTE: This unit is not

designed for heavy traffic,

rather for domestic

purposes only.

Re-specify the motor make

and model for high-duty

cycle (heavy traffic)

application

Use timed switching device

to keep door open via the

beam input during heavy

traffic activity time periods

If you encounter any further problems, please contact the technical

support team at the supplier of your E.T. products or e-mail us

directly: [email protected]

TROUBLESHOOTING

Summary of Contents for Challenger MKIII

Page 1: ...INSTALLER S MANUAL REVISED DATE March 2004 AUTOMATIC GARAGE DOOR OPENER t a k e c o n t r o l o f y o u r w o r l d ...

Page 2: ...ommended for the installation of this product 4 IMPORTANT BEFORE INSTALLING What you need to know before installing this product PLEASE ENSURE THAT YOU READ AND UNDERSTAND THIS SECTION BEFORE INSTALLING THE PRODUCT This section highlights any special warnings and precautions 5 INSTALLING THE HARDWARE 6 WIRING SCHEMATICS 7 PROGRAMMING COMMISSIONING 8 MAINTENANCE 9 TROUBLESHOOTING 10 WARRANTY 11 NOT...

Page 3: ...l bolts 2 x M8 x 25mm hexagonal bolts 1 x wall mount bracket 1 x door bracket 4 x No 4 3mm x 16mm counter sunk self tapping screws possie drive head 1 x emergency manual release cord kit short strip double sided velcro for fixing TX to wall for wall console DRAWBAR 1 x drawbar complete see technical specifications overleaf for more details 2 5 lengths perforated angle hanging straps 1 x link arm 2...

Page 4: ...ntrol system Microprocessor controlled On board 2 channel receiver with remote holiday lock out option Revolution counter load sensing Required front end Sectional overhead doors spacing above door 50mm above highest point of travel Trackless one piece doors tip up 275mm top edge of closed door Drawbar options 2m Standard door with 7 foot hinge 2 5m Oversize door with 8 or 9 foot hinge 3m Sesco do...

Page 5: ...t these Safety infra red beams or other safety input device Multi memory location receiver for individual coding security Assortment of nuts bolts wall plugs Rawl bolts coachscrews pop rivets dowels self drilling screws or chemical fasteners needed for fixing of operator to non wooden doors and hanging structures PLEASE CONTACT YOUR E T PRODUCT SUPPLIER FOR MORE INFORMATION OR TO ORDER THE ABOVE W...

Page 6: ...enches 2 5mm blade flat screwdriver PH01 star screwdriver hacksaw hammer 6ft 2m A frame self standing stepladder tape measure spirit level In the case of a non wooden door always check with the door supplier as to recommended fixings and types of tools needed for the installa tion of a garge door operator on their doors ...

Page 7: ...d to do so Ensure springs are not over stretched and are functioning properly Test door for ease of operation with no snags throughout door s travel to full opening to full closing positions 2 ENSURE THAT A SOLID FIXING POINT IS USED ABOVE DOOR for securing the front end bracket A correctly fabricated bracket extended from a solid structure is to be used in the case of fascias false panelling head...

Page 8: ...NTENDED TO BE USED TO OPERATE TWO SINGLE GARAGE DOORS IN TANDEM i e one motor per installed door E T Systems will not guarentee any Challenger unit working on more than one door However the Challenger units will be able to automate one complete double oversized door 7 PLEASE BE SURE TO MATCH THE DRAWBAR LENGTH to the type of hinge assembly when automating oversized doors 8 Please note that the Cha...

Page 9: ...verse wiring and open and close limits BROWN WHITE RED BLUE FINAL WIRING CONFIGURATION FOR REVERSE MOUNTING Remove magnet assembly and re attach the assembly to the chain by turning it over so that it ends up as shown in this photograph The magnet should be between the chain and reed switch Once you have finished assembling your Challenger garage door operator proceed to Step 2 Mounting the link a...

Page 10: ...10 TIP UP TYPE DOORS INSTALLING THE HARDWARE Figure 10 1 275mm from top of door when closed H I G H E S T P O I N T O F T R A V E L ...

Page 11: ...ked the door Fasten the door mount bracket to the door using your 13mm spanners and or wrenches and 2 of the M8 x 40mm coachscrews for other types of doors use recommended fixtures Figure 11 2 Fasten the link arm to the door mount bracket using your 13mm spanners and or wrenches and 1 of the M8 x 25mm hexagonal bolts and M8 Nylock nuts Be certain not to over tighten the nut and bolt as the link ar...

Page 12: ...12 OVERHEAD SECTIONAL TYPE DOORS INSTALLING THE HARDWARE Figure 12 1 H I G H E S T P O I N T O F D O O R T R A V E L D O O R B R A C K E T L E V E L W I T H R O L L E R I N T O P B R A C K E T 5 0 m m ...

Page 13: ...les into the door spine where you have just marked the door Fasten the door mount bracket to the door using your 13mm spanner or wrench and 2 of the M8 x 40mm coach screws Fasten the link arm to the door mount bracket using your 13mm spanners and or wrenches and 1 of the M8 x 25mm hexagonal bolts and M8 Nylock nuts Figure 13 2 Be certain not to over tighten the nut and bolt as the link arm must be...

Page 14: ...Figure 14 1 For an OVERHEAD SECTIONAL TYPE DOOR Measure strictly 50mm fifty millimeters above the highest point of travel of the door along the link arm use horizontal tracks for door height reference Mark the wall at this point Figure 14 2 FOR BOTH TYPES OF INSTALLATION You now use your 13mm masonary drill bit to drill a hole approximately 90mm deep at position marked on wall Fasten the wall moun...

Page 15: ...rm to the sledge mounting Fasten the link arm to the sledge using your 13mm spanners and or wrenches and 1 of the M8 x 25mm hexagonal bolts and M8 Nylock nuts Be certain not to over tighten the nut and bolt as the link arm must be able to swing freely up and down in the sledge mounting For OVERHEAD SECTIONAL TYPE DOOR installation open door and support motorhead so that the drawbar is 50mm above t...

Page 16: ...and or wrenches Use the last 2 of the M8 x 16mm hexagonal bolts and Nylock nuts with your 13mm spanners and or wrenches to mount cross bracing Ensure that sufficient cross bracing is used to disable any sideways sway of the motorhead when in operation You can now commence with the programming and commissioning schedule INSTALLING THE HARDWARE P E R P E N D I C U L A R R A F T E R S S O L I D R O O...

Page 17: ...CHEMATICS EXTERNAL RECEIVER Figure 17 1 BEAMS Figure 17 2 To of receiver C To and or com of receiver 200mA max BT From N O or neg out of receiver To of beams C To and or com of beams 200mA max Bm From N O of beams ...

Page 18: ...18 WIRING SCHEMATICS WALL CONSOLE Figure 18 1 PROGRAMMING Figure 18 2 RED C BLACK BLUE L GREEN BT WHITE RECEIVER B L PROGRAMMING PRG L E D PRG JUMPER PCB BUTTON ...

Page 19: ...19 WIRING SCHEMATIC AUTO CLOSE Figure 19 1 LOAD POT Figure 19 2 LOAD POT AUTO CLOSE JUMPER PRG JUMPER ...

Page 20: ...LED will flash to indicate that the code has been memo rized 4 Remove the jumper Erasing the codes on the receiver The onboard receiver uses overwrite procedure Recode the transmitter to a new code and follow the process above Setting up the open and closed positions The Challenger MKIII relies on magnetic limits switches for the open and close positions and uses intelligent profiling of the door ...

Page 21: ...G THE TRANSMITTER INTO THE ONBOARD RECEIVER The door will start opening 7 When the door reaches the open position use the PCB button or the TX to stop the door 8 Slide the limit magnetic assembly situated on the chain into position above the switch assembly on the chassis of unit 9 Test the positions of the limits Press the PCB button or TX The operator should run to the close and open positions a...

Page 22: ...or more than 5 sec ADJUSTING THE LOAD SENSING Fig 19 2 To adjust the load obstruction sensitivity turn the LOAD POT clockwise for higher load obstruction sensing and anticlockwise for a lower load obstruction sensing The first operation after adjustment of the load will produce the number of beeps corresponding to the load obstruction sensing selected i e 2 beeps 2 of 10 beeps 10 load PROGRAMMING ...

Page 23: ...ould hinder the operation of the system It is recommended that the door be serviced at least once a year prefer ably before a wet season In the case of the courtesy light bulb fusing please note that only a globe with the maximum rating of 40W may be used To order your new globe ask for a 40W 22d bayonet cap golfball type globe To replace globe remove the light cover by unscrewing the two holding ...

Page 24: ... fuse 5Amp Mains failure occured while door was closed This is an indication that the processor has checked for the close limit All operations after the first trigger will not be affected and the unit will operate normally This will occur every time power is re instated Transmitter battery flat Transmitter not programmed into onboard receiver Transmitter not coded to external receiver Wiring fault...

Page 25: ...r Change remote control system frequency Duplicate code being used in the area Faulty cable or switching device to BT input Recode the transmitter and receiver Remove wiring to BT input and check cabling and switching device on BT input Fig 18 1 and 17 1 Holiday Lock out active Deactivate Holiday Lockout see Using Additional Features on page 20 Auto close active Deactivate Auto close see Using Add...

Page 26: ...welled and is jamming or door weighted because of water retention Door out of balance Unit hung incorrectly Maintain door weather proofing by means of oiling varnish or sealant contact door manufacturer Contact door manufacturer Re hang as per type of door installation see page 10 11 Door stops and reverses while closing or stops and remains stopped while opening Load setting too sensitive Door op...

Page 27: ... close position Load sensitivity is too low Reset close limit and re programme door see page 20 22 Re adjust load pot see Using Additional Features on page 22 Manual locking mechanisms engaged Door has swollen and is too large for opening Remove or disengage manual locking mechanism Maintain door weather proofing by means of oiling varnish or sealant contact the door manufacturer Motor on unit hum...

Page 28: ...either end of link arm Unit runs fine for a while then will not operate for a time Motor has overheated due to extended use The thermal cutout is now active NOTE This unit is not designed for heavy traffic rather for domestic purposes only Re specify the motor make and model for high duty cycle heavy traffic application Use timed switching device to keep door open via the beam input during heavy t...

Page 29: ...f the correct installation and application of goods as laid out in the applicable documentation accompanying said goods is adhered to All warranty claims must be accompanied by the original invoice The liability of E T SYSTEMS and or their distributors is limited as herein set out E T SYSTEMS and or their distributors will not be liable for consequential or incidental damages howsoever arising RET...

Page 30: ...30 NOTES Specifications are subject to change without notice www et co za NOTES SERIAL NUMBER DATE OF PURCHASE ...

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