E-one clinic, User Manual

Page: 34 / 52

CARTRIDGE
37
The cartridge codes will be provided with the shipment of your order. They will be accessible from your personal client
space. To do this, go to www.e-swin.com , enter your username and password and validate them. You then gain access
to your home page. Click on the “ cartridge activation codes”. If you are changing the cartridge for the first time,
you must first validate the conditions of acquisition of the codes, by clicking on “I have read and considered the above
information.” You will then be able to click on the serial number, which corresponds to that of the new cartridge. A
message will pop-up: it provides the activation code 1 and activation code 2, it confirms that a copy of these codes have
been sent to you via email for safekeeping, and that you can also find this email in the “My Messages” section in your
customer account. These activation codes are unique, they reflect the serial number of your machine and will not work
If the codes are correct, the current menu will be
displayed again as well as the number of flash credit.
If the codes are wrong, an error message will be
displayed (error message no. 11 or 12 depending on the
scenario; please refer to page 52 for their meanings) and
the warning icon (
17 ) will blink. In each case you must pro-
ceed to entering the full code. You must click on the valida-
tion icon (
14 ) to proceed again to entering the 2 successive
codes completely.
L
You may need to have to change the cartridge before the expiration of the number of flashes initially planned, when, for
example, a tube has been broken, or is not working anymore...
For any change of optical cartridge outside the normal procedure, please strictly refer to the instructions given by our
technical department.
Only our technical department is authorised to ask you to change the cartridge outside the normal
procedure. Any change of cartridge and/or inserting new cartridge codes without being instructed
by our technical team, will result in the irreversible loss of the remaining number of flashes on your
cartridge; you will then need to buy a new cartridge.
CHANGING THE
CARTRIDGE OUTSIDE THE NORMAL PROCEDURE