E.F. Johnson Company 5300 ES Series Operating Manual Download Page 135 | Manualshive

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5300 ES Series Mobile Radio Operating Manual

11-1

S

E C T I O N

11

Section11

Service Information

This section describes how to obtain authorized service for the 5300 ES Series mobile
radio.

11.1 Product Warranty

The warranty statement for this equipment is available from your product supplier or
from:

Warranty Department
EFJohnson
8050 Jetstar # 175
Irving, TX 75063

This information may also be requested from the Warranty Department by phone at the
numbers listed in Section 11.4. The Warranty Department may also be contacted for
warranty service reports, claim forms, or any other questions concerning warranties or
warranty service.

11.2 Online Registration

EFJohnson offers greater convenience through online product warranty registration.
Registering EFJohnson products online allows customers to receive warranty service and
field service notices more quickly.

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Summary of Contents for 5300 ES Series

Page 1: ...0 ES Series Mobile Radio Operating Manual 700 800 MHz Project 25 Conventional and Trunked Analog and Digital Conventional SMARTNET SmartZone 13 6 VDC 35 Watt Part of Part Number 002 5300 70001CD March 2008 ...

Page 2: ......

Page 3: ...Guard are trademarks of EFJohnson All other company and or product names used in this manual are trademarks and or registered trademarks of their respective manufacturers Information in this manual is subject to change without notice 5300 ES Series Mobile Radio Operating Manual March 2008 ...

Page 4: ......

Page 5: ...ures 1 3 2 Controls And Display 2 1 Front Panel Controls 2 1 Rear Panel Connectors 2 2 Display 2 3 3 General Operation 3 1 Turning Power ON and Setting Volume 3 1 Setting Volume Level 3 2 Power Up Password 3 3 Backlight Control and Display Viewing Angle Adjust 3 3 Zone Channel Display and Select 3 3 Zone Channel Display 3 4 Zone Channel Select 3 4 Direct Channel Select 3 5 Setting Squelch Control ...

Page 6: ...ff Delay 4 5 Horn Alert 4 6 Microphone Off Hook Detect 4 6 Surveillance Mode 4 7 Public Address 4 7 Scanning 4 7 Priority Standard Scanning 4 8 Radio Wide Scanning 4 8 Scan Hold Time 4 9 Transmitting in the Scan Mode 4 9 Nuisance Channel Delete 4 10 Scan Lists 4 10 Priority Mode Scan Lists 4 10 Determining Channels in Priority Scan List 4 11 Selecting a Priority Scan List 4 11 Editing a Priority S...

Page 7: ...0 Conventional Scan List Select Procedure 5 10 Transmitting in Scan Mode 5 10 Priority Channel Sampling 5 11 Changing The Priority Channel 5 12 Standard Conventional Calls 5 13 Placing a Standard Conventional Call 5 13 Receiving a Standard Conventional Call 5 13 DTMF ANI Signaling 5 13 Single Tone Encoder 5 14 Five Tone Encoder 5 14 MDC1200 Compatibility 5 14 Project 25 Mode Features 5 15 Digital ...

Page 8: ...l 6 7 Receiving A Telephone Call 6 8 Call Alert 6 9 Answering a Page 6 9 Initiating a Page 6 9 Messaging 6 10 Sending Status Conditions 6 10 Emergency Alarm and Call 6 11 Emergency Alarms 6 11 Emergency Group Alert 6 12 Emergency Calls 6 12 Emergency Hot Mic 6 13 Placing an Emergency Call 6 13 Failsoft Operation 6 14 SMARTNET SmartZone P25 Trunked Scanning Features 6 14 Priority Talk Group Samplin...

Page 9: ... 8 1 9 Password Description 9 1 Programming Passwords 9 1 Lost Passwords 9 2 Changing Passwords 9 2 Password Entry Procedure 9 2 Password Description 9 2 User Power On Passwords 9 2 Download Upload Passwords 9 2 Master Password 9 3 Zone Password 9 3 10 Secure Communication Encryption 10 1 Encryption Algorithms 10 1 SecureNet 10 1 AES Advanced Encryption Standard 10 2 Encryption Available With Vari...

Page 10: ...nagement Facility 10 9 Message Number Period MNP 10 9 Definitions 10 10 Radio Setup For Encryption 10 12 Motorola Third Party RNC Registration 10 13 Programming By Keyloader 10 13 Radio OTAR Capabilities 10 14 OTAR Option Switches 10 15 P25 Trunking Icons 10 16 Over the Air Programming 10 17 Radio Set Up 10 17 OTAP Transfer Times 10 18 11 Service Information 11 1 Product Warranty 11 1 Online Regis...

Page 11: ...bile Radio Operating Manual vii List of Figures Figure Page 2 1 Front Panel Controls 2 1 2 2 Rear Panel Connectors 2 2 2 3 Front Panel Display 2 3 5 1 5300 ES Keypad Programming Menu Flowchart 5 22 10 1 Key Selection Example 10 3 ...

Page 12: ...viii 5300 ES Series Mobile Radio Operating Manual March 2008 List of Figures continued Figure Page ...

Page 13: ...anual ix List of Tables Table Page 3 1 Initial Messages 3 10 3 2 RF Test Mode Frequencies MHz 3 11 3 3 RF Test Mode Environments 3 11 3 4 Control Top and Keypad Test Mode Display Messages 3 12 4 1 Programmable Option Switch and Menu Mode Functions 4 2 ...

Page 14: ...x 5300 ES Series Mobile Radio Operating Manual March 2008 List of Tables continued Table Page ...

Page 15: ...erts in science engineering medicine health and industry work with organizations to develop standards for exposure to RF energy These standards provide recommended levels of RF exposure for both workers and the general public These recommended RF exposure levels include substantial margins of protection All two way radios marketed in North America are designed manufactured and tested to ensure the...

Page 16: ...it is receiving listening or in standby mode Your EFJohnson two way radio complies with the following RF energy exposure standards and guidelines United States Federal Communications Commission Code of Federal Regulations 47 CFR 2 sub part J American National Standards Institute ANSI Institute of Electrical and Electronic Engineers IEEE C95 1 1992 Institute of Electrical and Electronic Engineers I...

Page 17: ...hicles with appropriate ground planes The antenna installation should additionally be in accordance with The requirements of the antenna manufacturer supplier Instructions in the Radio Installation Manual including minimum antenna cable lengths The installation manual should provide specific information of how to install the antennas to facilitate recommended operating distances to all potentially...

Page 18: ... ensure compliance with the FCC s RF exposure guidelines and may violate FCC regulations For a list of EFJohnson approved accessories refer to the radio service manual or contact the EFJohnson Company as follows Contact Information For additional information on exposure requirements or other information contact the EFJohnson Company at the following address or telephone number Customer Service Dep...

Page 19: ...ntional analog and APCO P25 Trunked SMARTNET SmartZone and APCO P25 AES 256 bit FIPS 140 2 approved encryption available on P25 digital channels DES 64 bit encryption available on analog channels DES OFB FIPS 140 2 approved encryption available on digital channels see Section 10 Up to 32 zones with 16 channels each are standard up to 864 channels total depending on option enabled Large liquid crys...

Page 20: ...tion enabled Repeater talk around Carrier or Call Guard CTCSS DCS controlled squelch on analog channels NAC and talk group IDs on P25 channels Normal selective squelch selectable by option switch Monitor mode selectable by option switch Time out penalty and conversation timers Dual priority channel sampling when scanning analog and digital channels Busy channel lockout transmit disable on busy Uni...

Page 21: ...o alert a dispatcher of emergency conditions Emergency calls for high priority system access Failsoft operation on a predefined conventional channel if trunked system fails Priority group calls detected while listening to other group calls when scanning Call Alert send and receive pages Predefined messages up to 16 can be sent to a dispatcher Predefined status conditions up to eight can be sent to...

Page 22: ...ilsoft operation on a predefined conventional channel if trunked system fails Priority group calls detected while listening to other group calls when scanning Call Alert send and receive pages Predefined status conditions up to eight can be sent to a dispatcher Dynamic regrouping dispatcher can automatically gather users on a channel to receive a message Roaming Announcement Group ...

Page 23: ...an be pressed or rotated Selects zones channels and is also used for other functions such as selecting names from a call list When selecting zones channels a bar above the zone or channel display see Figure 2 3 indicates which is being changed This bar is switched between displays by pressing this switch and zone and channels are selected by rotating it see Section 3 4 2 If this switch is pressed ...

Page 24: ...re up to 18 functions can be controlled by these switches Refer to Section 4 1 for more information on option switch functions Speaker An internal 16 ohm 5 watt speaker is located behind the grille An optional 4 ohm 12 watt external speaker may be used if desired The internal speaker is disabled when an external speaker is used 2 2 Rear Panel Connectors Figure 2 2 shows the Rear Panel Connectors F...

Page 25: ... depending on the options installed A zone is a collection of channels that can be any combination of the conventional P25 Trunked and SMARTNET SmartZone types Channel Number Indicates the currently selected channel conventional or talk group other modes Note The zone channel numeric display and the zone channel select bars in all supported protocols and display operating modes can be inhibited St...

Page 26: ...so indicates Text Messaging Active Indicates a telephone interconnect call has been initiated Indicates that voice encryption is enabled or that an encrypted call is being received This indication flashes when an encrypted call is received on a digital channel and remains solid if receiving a clear call when in encryption mode Refer to Section 10 2 6 for more information MON Indicates that the con...

Page 27: ...o Operating Modes Radio Tune Test Mode 3 1 Turning Power ON and Setting Volume Power is turned ON and OFF by pressing the ON OFF Volume knob When power is turned ON the radio goes through a self test When that is successfully completed software version unit ID zone then channel are briefly displayed except when a conventional analog channel is selected a tone sounds if tones are enabled and the ra...

Page 28: ...an be OFF for power to turn OFF 3 1 1 Setting Volume Level The relative volume setting can be determined using a reference tone as follows If the key press tones are enabled see Section 4 6 a short tone sounds when an option switch is pressed or the Select switch is pressed or rotated If a conventional channel is selected take the microphone off hook and if someone is talking voice may be heard If...

Page 29: ...med Selecting this function displays prompts for entering and confirming a new password Refer to Section 9 for more information on passwords 3 3 Backlight Control and Display Viewing Angle Adjust If the BKLHT option switch is programmed it can be used to select high medium or OFF backlight modes Otherwise the keypad and display backlight is fixed in one of these modes by programming The backlight ...

Page 30: ...elect The front panel Select switch is used to change the zone and channel Pressing this switch toggles between the zone and channel select modes and rotating it changes the zone or channel The current mode is indicated by the bar over the zone or channel display For example when the bar is over the zone display see following illustration the zone select mode is enabled Rotating the Select switch ...

Page 31: ...sired channel using the Up Down keys or directly enter it using the 0 9 keys If using the 0 9 keys the radio attempts to display the entered number after the third digit is entered or approximately two seconds after the last key is pressed 3 To exit this mode and select the entered channel press the Channel Select switch again This mode is also exited automatically without changing the channel aft...

Page 32: ...pad programming feature is available to Federal Government users only 3 6 Transmit Disable Transmitting can be disabled on each conventional SMARTNET SmartZone and P25 Trunked channel so that the channel is monitor only When transmitting is attempted on a receive only channel RX ONLY is displayed and an error tone sounds 3 7 Radio Operating Modes Each selectable channel can be programmed for the c...

Page 33: ...ditions SMARTNET and SmartZone operation and programming is very similar Basically SMARTNET operation is limited to a single repeater site and SmartZone operation allows automatic roaming between sites SMARTNET SmartZone features include roaming SmartZone only telephone private and emergency calls Call Alert and messaging Either analog or digital signaling may be used Enhanced SMARTNET SmartZone f...

Page 34: ...600 baud and the digital voice data rate is also 9600 baud With SmartZone operation the control channel data rate is 3600 baud both digital and analog calls and the narrowband digital voice data rate is 9600 baud The P25 mode uses a system ID Wide Area Communications Network WACN ID and RF Subsystem ID RFSS The SmartZone mode does not use the WACN and RFSS IDs P25 Unit IDs can be 1 16 777 215 0000...

Page 35: ...nabled can be programmed with the preceding modes These channels can belong to a single system or multiple systems The maximum number is also limited by the available memory For example since more memory is required to program a SMARTNET system than a conventional system the total number of channels decreases as the number of SMARTNET channels increases The programming software displays a bar grap...

Page 36: ...d 3 8 1 RF Test Mode In the RF Test Mode the radio has a set number of frequencies and tests that can be run depending on the radio s band The frequencies that can be tested are summarized in Table 3 2 and the test environments are summarized in Table 3 3 The user can press F2 to advance to the next test environment and press F3 to advance to the next test channel Table 3 1 Initial Messages 5300 E...

Page 37: ...24 925 860 0625 809 0125 173 925 173 975 425 075 425 025 869 9375 823 9875 435 075 435 025 851 0625 851 0125 445 075 445 025 860 0625 860 0125 457 075 457 025 869 9375 869 8875 10 469 975 469 925 Table 3 3 RF Test Mode Environments Display String Description Function ANA Carrier Squelch Normal radio operation Rx unsquelch if carrier detected Tx mic audio CTCSS Tone Private Line CTCSS operation Rx ...

Page 38: ...ed SEL 1 SEL 0 Volume knob turned VOL x where x is the current position of the knob from 0 255 this will vary at the boundaries PTT button pressed released PTT 1 PTT 0 F1 button pressed released F1 1 F1 0 F2 button pressed released F2 1 F2 0 F3 button pressed released F3 1 F3 0 F4 button pressed released F4 1 F4 0 F5 button pressed released F5 1 F5 0 F6 button pressed released F6 1 F6 0 1 button p...

Page 39: ...k Detect Surveillance Mode Public Address Scanning Scan Lists 4 1 Option Switches The six option switches on the front panel one is located to the left of the display can be programmed to control a different set of functions for each of the three operating modes Therefore up to 18 different functions can be controlled by these switches six each for conventional SMARTNET SmartZone and P25 Trunking ...

Page 40: ...X X Cancel Dynamic Regrouping X X Change Keyset X X X Channel Select X X X Clear Secure X X X Data Modes X Digital TG Select X Display GPS X X X Display Information X Emergency X X X Emergency Clear X Erase Keys X X X External PA X X X Favorites X X X Group Scan Hi Lo Power X X X Home X X X Home 2 X X X Horn Honk X X X Key Select X X Keypad Programming X Message X X Monitor X Mute Unmute X X X Nor...

Page 41: ...ess F6 To exit menu mode on the HHC press F5 Remote Access X X X Repeater T A X Request To Talk X RWS List Edit X X X Scan X X X Scan Edit X X X Scan List Select X X X Set User Password X X X Single Tone Encoder X Site Lock Function X X Site Search X X Squelch Select List X Status X X X Surveillance Mode X X X Text Message X Tone Vol Edit Alert X X X Tone Vol Edit Keypress X X X Unit Call X X Unpr...

Page 42: ...e Section 5 5 One use of this feature is to prevent a channel from being kept busy for an extended period by an accidentally keyed transmitter It can also prevent possible transmitter damage caused by transmitting for an excessively long period 4 4 Home Zone Channel Select If the HOME zone option switch is programmed pressing it selects the preprogrammed home zone and channel This provides a quick...

Page 43: ...and also by the user if the TN VOL option switch is programmed Relative levels of 170 to 170 can be set with 0 the default setting A minus value decreases the tone volume and a plus value increases it The user adjusted level permanently overrides the programmed level if applicable 4 7 Power Turn Off Delay The radio can be installed so that the vehicle ignition switch as well as the front panel pow...

Page 44: ...rn option switch It is not controlled by the vehicle ignition switch When it is enabled HORN ON is briefly displayed and when it is disabled HORN OFF is briefly displayed It defaults to the OFF mode whenever power is turned on If a power turn off delay is programmed as just described it is functional during that delay When activated it can be programmed to sound for three 1 second beeps or continu...

Page 45: ...le This is a low level output so some sort of PA amplifier is required The External PA option switch is required to control this feature In the public address mode microphone audio is always routed to the PA system and the radio can be programmed so that receive audio is also routed When the PA is enabled disabled EXT PA ON OFF is displayed momentarily The radio can also be programmed to display E...

Page 46: ...in the other modes refer to Section 6 11 Scanning is turned ON and OFF by the Scan option switch as follows If this switch is not programmed scanning is not available To turn priority scanning on press the SCAN option switch Scanning is enabled when a rotating is indicated in the right status display as follows and SCAN ON is briefly displayed To turn scanning OFF press the SCAN option switch agai...

Page 47: ...another message occurring on some other channel Separate delay times are programmable for radio wide and priority scanning With radio wide and conventional priority scanning delays of 0 7 5 seconds are programmable in 0 5 second steps With SMARTNET SmartZone and P25 Trunked priority scanning a scan delay of 2 10 seconds can be programmed in 0 5 second steps The radio wide time is programmed on the...

Page 48: ... scan list resumes Note Pressing and holding this switch with scanning OFF may select the scan list Refer to Section 5 10 1 for more information 2 Deleted channels are added back into the scan list if any of the following events occur Scanning is turned OFF and then ON again using the SCAN option switch Radio power is turned OFF and then ON again The scan list is reselected by changing channels SM...

Page 49: ... be temporarily changed if the Scan List Select option switch is programmed or by pressing holding the scan button Refer to Section 6 11 2 for more information Note Only Priority scan lists are selectable 4 13 1 3 Editing a Priority Scan List If the SCN ED Scan Edit option switch is programmed priority scan lists can be user edited as follows all operating modes Changes are permanent cycling power...

Page 50: ...mber If dual priority channels are used pressing the Select switch again makes it the second priority channel indicated by 2 in the left status display Then pressing the Select switch again takes the channel out of the scan list Refer to Sections 5 10 2 and 5 10 3 for more information on priority channel sampling 6 To exit this mode and save the changes press the SCN ED option switch again 4 13 2 ...

Page 51: ...d by a triangle in the upper left corner of the display see Figure 2 3 2 Select the channel you want to add or delete by rotating the Select switch After the last channel in the current zone is displayed the first valid channel in the next zone is displayed and vice versa Lists are limited to 16 channels If an attempt is made to add more than 16 LIST FULL is displayed and a channel must be deleted...

Page 52: ...4 14 5300 ES Series Mobile Radio Operating Manual March 2008 Radio Wide Features ...

Page 53: ...else If you were to transmit while someone else was using the channel you would probably disrupt their conversation With SMARTNET SmartZone and P25 Trunked operation monitoring is performed automatically Monitor conventional channels automatically or manually as follows 5 1 1 Automatic Channel Monitoring If the selected channel is programmed for Busy Channel Lockout also called Transmit Disable On...

Page 54: ...annels and NAC and group ID detect are disabled on P25 conventional channels Busy Channel Lockout is overridden see next section Scanning temporarily halts The Monitor Mode operates as follows 1 To monitor the transmit frequency for activity before transmitting briefly press the MON option switch The display then indicates MON see Figure 2 3 The receiver unsquelches and noise is heard even if carr...

Page 55: ...rrect code is any code other than the one programmed for the current channel If Busy Channel Override is permitted by programming it is possible to transmit even when the transmitter is disabled by this feature Release the PTT switch and then quickly press it again within one second 5 4 Call Guard Squelch Tone or digital Call Guard squelch also called CTCSS DCS signaling can be programmed on each ...

Page 56: ...ause interference with adjacent tones A reverse burst is transmitted when the push to talk switch is released and also detected when calls are received It is a 180 degree phase reversal for a period of time determined by the tone frequency and it eliminates the squelch tail noise burst in the receiving radio Both the transmitting and receiving radio must be equipped with this feature for it to be ...

Page 57: ...n scanning the selected code also applies to all scanned channels Each channel can also be programmed to always ignore the code selected from this list and use the default code instead If both analog and digital Project 25 channels can be selected or scanned the CTCSS DCS code for the selected position is used for analog channels and the NAC code for the selected position is used for P25 channels ...

Page 58: ...r than just the length of each transmission as with the time out timer The following is more information on this timer It can be programmed for times up to 7 5 minutes It is reset when the time between transmissions exceeds the time programmed for the penalty timer A warning beep sounds five seconds before this timer disables the transmitter When this timer disables the transmitter a continuous to...

Page 59: ...nels only 5 9 Emergency Alarm and Call Emergency Alarms and Calls are separate functions that can be individually enabled or disabled on each analog and P25 conventional system The Emergency option switch is required for these functions Emergency Alarms and Calls are transmitted on the global radio wide emergency zone channel if one is programmed and a smart console with message receiving capabili...

Page 60: ...and holding the Emergency option switch 5 9 2 Emergency Group Alert This feature notifies a user when an emergency call is being made on their selected P25 Conventional or P25 Trunking Talkgroup The radio should also be programmed with an Emergency Clear button If an emergency call is received by the radio on the selected channel the emergency alarm ACK tone will sound five consecutive tones and t...

Page 61: ...nsmissions To reset this function hold emergency button or cycle power 5 9 3 2 Placing an Emergency Call To place an Emergency Call 1 If required select a channel of a system on which Emergency Calls are enabled and press the EMER option switch The Emergency Call is then sent as described in Section 5 9 1 if applicable 2 If the preceding Emergency Hot Mic feature is enabled the call is automatical...

Page 62: ...ocedure The scan list select procedure is as follows 1 With scanning OFF press and hold the SCAN option switch until a tone sounds scanning is OFF when the rotating is not indicated in the right status display If required turn scanning OFF by briefly pressing this switch If the SCAN option switch is pressed while scanning Nuisance Channel Delete described in Section 4 12 5 is performed 2 The curre...

Page 63: ... priority channel are not missed while listening to a message on some other channel The radio can be programmed as just described so that the priority channel is a fixed channel programmed in the current scan list the currently selected channel or not used Note Priority channel sampling is not available when receiving analog encrypted DES calls In addition the priority channel is not scanned if th...

Page 64: ...gnal than a carrier this time should be relatively long to prevent the interruptions from making a message difficult to understand Times of 0 5 8 0 seconds can be programmed in 0 5 second steps 5 10 3 1 Changing The Priority Channel If a fixed priority channel is associated with the current scan list it can be changed to another channel if the Priority option switch is programmed With dual priorit...

Page 65: ...if the channel is busy see Section 5 3 Otherwise busy and out of range conditions are not indicated and speaking can begin after monitoring the channel 4 Press and hold the PTT switch to talk and release it to listen When the call is finished place the microphone back on hook 5 11 2 Receiving a Standard Conventional Call To receive a standard conventional call proceed as follows 1 Select or scan t...

Page 66: ... from 0 5 to 2 5 seconds in increments of 100 ms or less To use the single tone encoder functionality program the radio with RTT with Single Tone Encoder selected as the type of RTT The radio transmits and sends a tone of the programmed frequency and duration When the tone is sent all other radios on the system will hear the tone transmitted and need to open audio 5 12 2 Five Tone Encoder The radi...

Page 67: ...function described in Section 5 4 and the Monitor Mode described in Section 5 2 5 13 3 Network Access Code NAC Project 25 conventional channels also use a NAC Network Access Code to control which calls are received on a channel The NAC can be 1 4095 and each transmit and receive channel can be programmed for a different code Other operation such as monitoring before transmitting is similar to that...

Page 68: ...oes not change NO LIST is displayed and a tone sounds 5 13 5 P25 Unit Calls Unit calls also called Individual Calls can be placed to a specific radio on Project 25 channels If the Unit Call option switch is programmed Only the individual ID of the target radio is sent a talk group ID is not sent The radios that can be called are preprogrammed in the Unit Call list To receive a unit call the RF cha...

Page 69: ...ntry as follows is not allowed Unlimited Telephone numbers can be selected from a list and also dialed directly entered using the front panel controls or the keypad on the HHC All models have the capability to place telephone calls by recalling the number from a list or dialing it using the front panel controls or using the Handheld Control Unit HHC telephone keypad More information on how to do t...

Page 70: ...phone number by rotating and pressing the Select switch The 0 9 and P pause characters can be entered is displayed as a Numbers up to sixteen digits including pauses can be entered and the number scrolls to the left in the display so that the eight right most digits are always displayed With the HHC enter the number using the DTMF keypad a pause indicated by P is entered by 4 Briefly press the PTT...

Page 71: ...d party answers or for 20 seconds whichever occurs first If no answer occurs within 20 seconds a continuous tone sounds and NO ANS is displayed If the radio being called is not on the air a continuous tone is heard instead of ringing and NO ACK is displayed 4 When the call is finished or if it could not be completed for some reason end it by pressing the Unit Call option switch or the F1 Exit key ...

Page 72: ...d NO ACK is displayed A smart console with message receiving capabilities must be used to receive messages 5 13 9 Status Messaging The status messaging feature allows you to manually or automatically send your current status to your dispatcher on P25 channels Up to eight status conditions can be preprogrammed and they are identified by an alias If the STATUS option switch is programmed status cond...

Page 73: ...ent users only only Federal models of this radio can be programmed with this feature It is then available only if it has been enabled by factory programming and a conventional mode option switch is programmed for the Keypad Programming function Note The Keypad programming feature is available to Federal Government users only Users regulated by the Federal Communications Commission FCC are not allo...

Page 74: ...tructure is located Figure 5 1 Refer to the descriptions which follow for more information Figure 5 1 5300 ES Keypad Programming Menu Flowchart 5 14 2 Zone Password Each zone can be programmed with a password to prevent unauthorized reprogramming of zone by keypad programming When this password is programmed it must be entered before system or channel parameters in that zone can be changed by keyp...

Page 75: ...rameter The CHNG CHAN menu parameter selects the conventional channel to be reprogrammed Disabled or P25 Trunked SMARTNET SmartZone channels cannot be selected This does not change the channel selected for normal operation Press the Select switch to display CHNG CHAN and then scroll through the programmed channels by rotating that switch When the desired channel is displayed select it by pressing ...

Page 76: ...pting to select a parameter see Section 5 14 2 Note If a mixed mode channel is selected both the Rx Code analog and Rx NAC P25 which follow can be programmed In addition if the Tx Type is Analog a Tx Code is programmed and if it is Digital P25 a Tx NAC is programmed RX FREQ Programs the receive channel frequency To select the digit to change or move the cursor to the right press the Select switch ...

Page 77: ...ces can be entered Press Select switch once to display the current alias and then press it again or rotate it to program a new alias Rotate the Select switch to display the desired character and then press it to move to the next position The number is stored after the Select switch is pressed with the last position selected Note The next two parameters are programmed only if the radio is programme...

Page 78: ...e Select switch to display the alias of each preprogrammed talk group and then press it to store the desired talk group Transmit Type P25 Mixed Mode Only If the selected channel is a mixed mode analog and P25 channel this selects the transmit type Either Analog or Digital P25 can be selected This then determines if a Tx Code or Tx NAC is programmed above ...

Page 79: ... 4 for information on features common to all operating modes 6 1 Analog and Digital Operation Either analog or digital operation can be selected for communication on SMARTNET traffic channels Each talk group can be programmed for either type of operation Digital operation is an optional feature 6 2 Viewing Unit ID When power is turned on with a SMARTNET SmartZone channel selected the five digit Un...

Page 80: ...Proceed as follows to place and receive group calls 6 3 1 Placing a Standard Group Call To place a Standard Group Call 1 Turn power ON and set the volume as described in Section 3 Select the channel programmed for the talk group you want to call see Section 3 4 2 2 If the talk group is programmed for encryption and is not strapped to Clear or Coded select the desired mode by pressing the C S Clear...

Page 81: ... option switch and an attempt is made to transmit on a channel strapped as Clear CLEAR ONLY is displayed and the transmitter is disabled Likewise if the Clear mode is selected and the channel is strapped as secure SECURE ONLY is displayed and the transmitter is disabled 6 3 2 Receiving a Standard Group Call Calls are received on only the talk group and or announcement group programmed for the sele...

Page 82: ...mmed to operate in one of the following modes Disabled Answer only capability List only Unit IDs can be selected from a preprogrammed list only direct entry as follows is not allowed Unlimited Unit IDs can be selected from a list and also dialed directly using the front panel controls or the keypad on the HHC 6 4 1 Placing an Enhanced Private Conversation Call To recall from a list 1 Momentarily p...

Page 83: ...ne and NO ACK is displayed If the busy tone sounds and BUSY is displayed the called mobile has answered the call but the system is busy When the system is no longer busy the call back tone sounds If your radio or the called radio is inhibited or not programmed to make this type of call or for the requested secure mode RSPNS ONLY is displayed and an alert tone sounds If your radio does not have the...

Page 84: ...ound and BUSY is displayed When the system is no longer busy the call back tone four beeps is heard and the channel is automatically acquired Press the PTT switch to continue the call If the call is in the secure mode and your radio does not have the proper encryption key KEYFAIL is displayed and the call must be made in the clear mode by pressing the C S Clear Secure option switch if encryption i...

Page 85: ...th a SMARTNET SmartZone P25 channel selected momentarily press the Phone option switch The alias of the last called telephone number is displayed 2 If required rotate the Select switch to display the desired number The alias of each number is displayed 3 Press and then release the PTT switch and DIALING is displayed Refer to the bulleted list following Step 3 in the next section for events that ma...

Page 86: ...the system is busy BUSY is displayed and the busy tone sounds The call automatically proceeds when the system becomes available Ο If you are out of range or the radio cannot be accessed for some reason NO PHONE is displayed and an alert tone sounds Ο If the interconnect call you are making or the selected secure mode is not authorized REJECT is displayed and an alert tone sounds Ο If your radio do...

Page 87: ...is in the Call list the display will toggle between the Calling ID and the Alias If not only the Calling ID is displayed Press the PTT switch and respond One of the conditions that follow may also occur Enhanced Private Conversation Mode If the mobile being called is on the air ringing is heard until the called party answers or for 20 seconds whichever occurs first If no answer occurs within 20 se...

Page 88: ...es are sent as follows Note This feature is not available with P25 trunked operation 1 Momentarily press the Message option switch The alias of the last message sent is displayed 2 If required rotate the Select switch to display the desired message Then send the message by momentarily pressing the PTT or Select switch One of the following then occurs If five beeps sound and ACK RCVD is displayed t...

Page 89: ... Emergency option switch is required for these functions Other emergency features are as follows Emergency Alarms are transmitted on the selected talk group if emergency calls are disabled and on the emergency talk group if emergency calls are enabled Emergency Call talk group selection priority is as follows For example if a global emergency channel is not programmed the emergency talk group of t...

Page 90: ... also be programmed with an Emergency Clear button If an emergency call is received by the radio on the selected channel the emergency alarm ACK tone will sound five consecutive tones and the Emergency Received message will display followed by the unit ID of the emergency radio If any other emergency calls are made after this initial one using a different radio the tone will not sound but the unit...

Page 91: ... the console for an emergency Call Emergency Exit is played when you press and hold the emergency button Below are the tones for Emergency 3 If the preceding Emergency Hot Mic feature is enabled the call is automatically transmitted without pressing the PTT switch If it is disabled press the PTT switch and begin speaking as with a standard call 4 All group calls which follow are then emergency cal...

Page 92: ... unique features of this type of scanning For general scanning information applicable to all operating modes refer to Sections 4 12 and 4 13 Scanning is turned ON and OFF by the Scan option switch Talk groups channels can be programmed so that scanning automatically starts whenever the talk group is selected Autoscan When responding to calls in the scan mode the programming of the Talkback Scan pa...

Page 93: ...ation for this call and the call will not be received For example Radio 1 is on in a call on talkgroup 1 on Site 1 Radio 2 is on talkgroup 2 on Site 2 and scanning The call on talkgroup 1 from radio 1 is not heard by radio 2 Then if radio 3 registers on talkgroup 1 on site 2 the call from radio 1 on Site 1 will go to Site 2 Radio 2 radio 3 and any other radios on site 2 and scanning will hear the ...

Page 94: ...system can be temporarily changed by the user as follows Also selectable if desired is Programmed default list The temporary programmed scan list is retained through radio power downs Proceed as follows to temporarily change the currently selected scan list 1 With scanning disabled the rotating icon is not indicated in the right status display press the SN LIST option switch 2 The currently select...

Page 95: ... canceled by the dispatcher a short tone sounds If a standard channel is not selected after this occurs transmission is not allowed if the talk group is assigned as a dynamic regrouping talk group only If it is assigned as a normal talk group normal transmissions are allowed When a Cancel order is received the mobile moves back to your last channel unless the Lock order was received If no lock ord...

Page 96: ...radio leaves that site s control channel and attempts to find another valid wide area site If no wide area site is available the radio displays OUT OF RANGE If a site adjacent to the current Home Site was in site trunking but then enters wide area trunking it is evaluated to determine if it should move to that site as a better site 6 13 3 Determining Current Site and Searching for a New Site To di...

Page 97: ...ite the radio is then allowed to operate on is its home site If its home site is not available OUT OF RANGE is displayed A zone controller failure is detected by determining that every site in the dynamic site list is in Site Trunking Currently this condition must be detected for at least 1 minute for the Zone Fail Site Lock mode to be selected The result of this operation is that all radios with ...

Page 98: ... to enhance roaming performance especially when system level steering through radio or talk group permissions is used To use system channel resources more efficiently some system operators are using system access permissions to steer certain talkgroups to particular sites For example a police department may be allowed to use only Site 1 and a public works department may be allowed to use only Site...

Page 99: ...l is available The result of the preceding operation is that the radio has a reasonable chance of finding a valid site usually on the first try This greatly reduces access time even on systems which have highly restricted talk group based access With this option enabled on a talk group as the talk group affiliates with a site that site is saved if the mobile is changed to a new talk group When the...

Page 100: ...6 22 5300 ES Series Mobile Radio Operating Manual March 2008 SMARTNET SmartZone P25 Trunked Features ...

Page 101: ...m received your page but the paged radio is not on the air Section 6 6 Telephone interconnect is not operational Section 6 5 Continuous Tone Invalid Condition A transmission is being attempted on a conventional channel programmed as receive only The transmitter is disabled by the transmit disable on busy feature Section 5 3 The transmitter has been disabled by the time out timer feature Section 4 ...

Page 102: ...not been acknowledged Section 6 7 The status condition that was sent has not been acknowledged Section 6 8 Five Beeps Recurring The page was received Section 6 6 Two Short Tones A unit to unit call was received Section 6 6 Five Beeps The paged radio received the page and acknowledged it Section 6 6 The message that was sent has been received and acknowledged Section 6 7 The status condition that w...

Page 103: ...ent One common cause is that the group is disallowed on the site RFSS that the radio is attempting to affiliate on Aff Refusd A group affiliation attempt has received a REFUSED response from the system The precise reason for a REFUSED response is manufacturer dependent Answr Only The user has attempted to initiate a private call or interconnect call and the feature is programmed for answer only Ba...

Page 104: ... radio has a communication failure with the RF Deck This error only occurs with the X and G radio platforms Denied A group call attempt has received a DENIED response from the system Deny A unit or interconnect call attempt has received a DENIED response from the system Disabled The feature that the user is attempting to use has been disabled on the radio either by programming or by factory option...

Page 105: ...re not accepted Lost Signl Signal from the infrastructure has been lost during an interconnect call Low Power The current channel is strapped to low power and that the user can not select high power at this time Msg Failed No acknowledgement was received while sending a status report Narrow The current conventional channel is programmed as a narrow channel No Ack The radio did not receive an ACK f...

Page 106: ... the radio is too high VOLTAGE LO The input voltage to the radio is too low Write Fail The radio is unable to write to the EEPROM Zone Fail The radio has been programmed with more zones than its options allow 7 3 System Operator Programming As noted previously programming determines the availability and specific operation of many features This usually refers to the programming performed by your sy...

Page 107: ...shielding objects such as tall buildings or hills 7 6 Preventing Battery Discharge In the standby mode power on not transmitting radio power consumption is relatively low Therefore you can probably leave the radio on for one or two days without operating the vehicle and the battery should not become seriously discharged However if the outdoor temperature is low enough to significantly decrease bat...

Page 108: ...io Service If UNPROGRAMD is displayed the cause can be any of the following An unprogrammed channel is selected Select a programmed channel The selected channel is programmed for an option that is not installed or an error in programming was detected Contact your system operator for service If no characters or all characters appear in the display the viewing angle may be improperly adjusted Refer ...

Page 109: ...e Radio Operating Manual 7 9 Note There are no user serviceable components in the radio Altering internal adjustments can cause illegal emissions void the warranty and result in improper operation that can seriously damage the radio ...

Page 110: ...7 10 5300 ES Series Mobile Radio Operating Manual March 2008 ...

Page 111: ...io For example Project 25 trunked operation is optional and may not be available Availability of optional features is controlled by factory programming of the control logic Only those features that are specifically ordered and enabled in a particular radio are available for use and can be programmed The features controlled by factory programming are as follows P25 Options P25 conventional radio da...

Page 112: ...enabled Custom icons Zonefail site lock MDC1200 700 MHz Band Conventional Vote Scan Currently the only operating mode that is standard with all models is the conventional analog mode Other variables such as frequency range are hardware dependent instead of software dependent Radios in the field may be upgraded with new features A new feature can be purchased and a special encrypted code string key...

Page 113: ...ater is compatible with 5300 ES Mobile radios Version 6 x x or later Models 9 1 Programming Passwords Passwords are programmed using PC Configure The applicable radio must be connected to the computer and powered up to display this screen Note Any password changes made to the radio will be immediately applicable when Password Management is exited Password data is transferred and stored in an encry...

Page 114: ... requested it is entered as follows 5300 ES Mobile Rotate and press the Select switch 9 2 Password Description 9 2 1 User Power On Passwords When a User Password is enabled it must be entered each time radio power is turned on Up to four different User Passwords User 1 User 2 User 3 User 4 can be programmed Currently the same radio features are enabled for each Entering any User Password at power ...

Page 115: ...ge a lost or inadvertently changed password Master passwords are set up and changed the same as the other passwords It does not override the following Zone Password 9 3 Zone Password A zone password can be programmed with the 5300 ES mobile radio It prevents unauthorized reprogramming of zones by keypad programming Note The programming and usage of this password has not changed It is independent f...

Page 116: ...9 4 5300 ES Series Mobile Radio Operating Manual March 2008 Password Description ...

Page 117: ...ion see Section 10 3 Secure communication can be programmed on a per channel or per talk group basis to operate in various ways When a secure call is received the LED flashes Red and is indicated in the display 10 1 Encryption Algorithms 10 1 1 SecureNet SecureNet encryption digitizes the voice and then encrypts it using the DES algorithm It uses a 64 bit encryption key The SecureNet protocols inc...

Page 118: ... SMARTNET Smart Zone channels the DES OFB or AES OFB protocol is used 10 1 4 FIPS and Non FIPS Modes FIPS 140 2 is a Federal Information Processing Standard for encrypted radios used by the Federal Government This standard specifies Federal security requirements for cryptographic modules for a wide range of applications and environments All 5300 ES models are FIPS certified 10 2 Encryption Keys An...

Page 119: ... term SLN from the Project 25 specification is equivalent to CKR Common Key Reference also used to define this parameter Figure 10 1 Key Selection Example More information on these modes follows PID Mode PID mode is analog encryption only Since the EFJohnson System Management Assistant SMA does not work with analog keys PID mode can be used only when keys are loaded using the Motorola KVL 3000 or ...

Page 120: ...nite Key Retention is enabled keys are stored in memory and are not lost when power is removed If it is disabled they are removed almost immediately after power is turned off With 5300 ES mobile models the keys are maintained for approximately eight hours with this feature disabled However a tamper switch causes immediate key erasure when the radio cover over the logic board is removed 10 2 4 Encr...

Page 121: ...ollows It flashes when the radio is in secure mode and receives a clear call on a digital and P25 trunking channel It is on continuously when receiving a clear call in the secure mode on an analog channel An option can be programmed to sound a beep whenever a secure call is received on a clear channel 10 3 Clear Secure Strapping 10 3 1 Transmit Mode Options The following transmit options are avail...

Page 122: ...tate usually Clear and there is no way to change it For example if the last known state is Clear and this parameter is not selected it is never possible to transmit a Secure message on a channel strapped Secure because all that happens is transmitting is disabled an error tone sounds and SEC ONLY is displayed 10 3 2 Analog Receive Mode Options The following receive options can be programmed with c...

Page 123: ...nance facility to load new keys The actual OTAR rekeying functions are performed by a Key Management Facility KMF that sends Key Management Messages KMM to the RSI Radio Set Identifier assigned to a specific radio or radios These messages are themselves encrypted using a unique key called the UKUK Unique Key Encryption Key Radios must be OTAR compatible programmed for OTAR and the UKEK loaded for ...

Page 124: ...g the new keys the keys in the previously used keyset can then be replaced and so on It is the task of the Key Management Facility to coordinate this key cycling activity While the active keyset is usually selected by the Key Management Facility it can also be selected by the radio user if the KY CHG option switch is programmed In this fashion two keysets can be used even if OTAR is not being used...

Page 125: ...eyset switch overs Modifying keyset names Deleting keys Deleting all keys zeroize when a radio may be lost or compromised Determining if a radio is on the air and reading key information Changing individual and group RSIs Manage Subscriber Groups groups of radios using the same keys 10 4 4 Message Number Period MNP One of the parameters that is programmed in a radio using OTAR is Message Number Pe...

Page 126: ...calculations to perform the encryption see Section 10 1 Algorithm ID ALGID Identifies the algorithm DES or AES used to encrypt a message This ID and the Key ID are transmitted with each non analog message to uniquely identify the key being used Black Refers to information that is encrypted The opposite is Red which refers to unencrypted information Common Key Encryption Key CKEK This is a KEK comm...

Page 127: ...s a KEK and the outer layer uses a TEK Additional security measures contained within KMMs include a Message Number MN and a Message Authentication Code MAC Keyset A structure containing keys of the same type TEK or KEK There are two TEK keysets Keyset 1 and Keyset 2 and one KEK keyset Keyset 255 Only one of the two TEK keysets is active at a given time This provides a way to divide the two keys co...

Page 128: ... terms see Section 10 2 Traffic Encryption Key TEK A key used to encrypt voice or data The other type of key is the Key Encryption Key KEK which is used to encrypt keys contained in Key Management Messages TEKs can be either the AES or DES type Unique Key Encryption Key UKEK A KEK unique to a particular subscriber unit Refer to KEK for more information These keys can be either the AES or DES type ...

Page 129: ...ta registration instead of dynamic registration on the OTAR and Data parameters page If Third Party registration is selected the radio may must be manually registered on the Motorola RNC Console by entering the following command LCRD 03 06 00 1234 7F xx xx xx 0A 0A 00 07 00 yy Where xx xx xx is the hex value of the Digital Unit ID entered by PC Configure Refer to the console documentation for the ...

Page 130: ...umed all three are always present Keyset IDs 1 and 2 are for TEKs and only one is active at a time Keyset ID 255 is for KEKs and is considered active all the time Each keyset can have up to 128 keys However 16 or less are normally used Radio Set Identifier RSI One individual RSI and it is usually initially the same as the P25 Unit ID One group RSI usually initially 0 One KMF RSI usually always 9 9...

Page 131: ... to the other keyset highlight it and press the F2 key Clear Secure Select This enables and disables encryption regardless of whether OTAR is used Refer to Section 10 3 for more information Erase Keys Erases all TEK and KEK keys contained in the radio Key Select This allows a different key to be selected for the current channel or group conventional channels only Refer to Section 10 2 4 for more i...

Page 132: ... operations Over Button 3 this icon indicates Radio is operating on a data channel Every time the radio goes to a data channel the data channel icon will come on and stay on until the radio leaves the data channel The radio goes to the data channel to do P25 data related tasks such as data register OTAR register and send and receive OTAR data You must have successfully data registered before you c...

Page 133: ...ed to use this feature 10 7 1 Radio Set Up The current profile in the radio controls how an OTAP download is handled How this is set determines the possible actions the radio should take Prompt Activate and Off line Prompt this option not functional for Model I radios the radio displays the message ACTIVATE after a successful OTAP download prompting the radio user to respond On portable subscriber...

Page 134: ...s tie up the radio for a long time Therefore any user interface event such as a channel change zone change button press or toggle switch position change portable radios only stops the OTAP procedure and returns the radio to normal operating mode For button presses toggle switch position changes the radio exits OTAP mode only if a function is programmed for the button toggle switch otherwise the ba...

Page 135: ...ohnson 8050 Jetstar 175 Irving TX 75063 This information may also be requested from the Warranty Department by phone at the numbers listed in Section 11 4 The Warranty Department may also be contacted for warranty service reports claim forms or any other questions concerning warranties or warranty service 11 2 Online Registration EFJohnson offers greater convenience through online product warranty...

Page 136: ...r Service Department can be reached using the following telephone numbers Toll Free 800 328 3911 all except Multi Net 800 295 1773 Multi Net only Fax 972 819 0639 E Mail customerservice efjohnson com You can also e mail a person directly if you know their first initial last name For example if John Smith is an EFJohnson employee then his e mail address is probably jsmith EFJohnson com Note Emergen...

Page 137: ...it in for repair Clearly describe the difficulty experienced in the space provided and also note any prior physical damage to the equipment Include this form in the shipping container with each unit Your telephone number and contact name are important as there are times when the technicians may have specific questions that need to be answered to completely identify and repair a problem When return...

Page 138: ... give their account number If there is uncertainty about the part number include the designator C512 for example and the model number of the equipment the part is from You may also send your order by mail or fax The mailing address is as follows and the fax number is shown in Section 11 4 Service Parts Department EFJohnson 8050 Jetstar 175 Irving TX 75063 11 7 Internet Home Page EFJohnson has a si...

Page 139: ...quelch 5 4 Digital Unit ID Project 25 Unit ID Project 25 5 15 Direct Channel Selection 3 5 Display 2 3 Zone Channel 3 4 Display View Angle Adjust 3 3 Displaying Frequency 5 7 Dynamic Regrouping 6 16 E Emergency Alarms Conv 5 7 Emergency Alarms SN SZ 6 11 Emergency Calls 6 12 Emergency Calls Conv 5 8 Emergency Hot Mic 5 9 6 13 Encryption 10 1 Encryption Key 10 2 Encryption Key Select 10 4 Encryptio...

Page 140: ...3 5 DATA P25 Packet Data 5 21 DISP Displayed Information 5 7 EMER Emergency 5 8 5 9 6 13 Emergency 6 12 HOME Zone 4 4 Home2 4 4 HORN 4 6 KY CHG Keyset Change 10 15 KY CLR Erase Keys 10 15 KY SEL Key Select 10 15 LOCK Site Lock 6 18 MON Monitor 2 4 5 2 MSG Message 5 20 6 10 OTAR Rekey Request 10 15 PHONE 5 18 6 7 6 8 Priority Priority Edit 5 12 Private Call 6 6 Private Call SmartNet 6 4 PUB AD Publ...

Page 141: ... 11 Radio Wide Scan Mode 4 12 Selecting 4 11 Standard Scan Mode 4 10 Scanning Conventional 5 10 Radio Wide 4 8 SMARTNET 6 14 Standard 4 8 SecureNet 10 1 Select Switch 2 1 Servicing 7 8 Silent Mode 5 8 Site Locking Unlocking 6 18 Searching for 6 18 Site ID SmartZone 6 18 Site Trunking 6 18 SLN Mode 10 3 SMARTNET SmartZone Mode 3 7 Speaker 2 2 Speaking Into Microphone 7 6 Squelch Adjust 3 6 Squelch ...

Page 142: ...o Operating Manual March 2008 Index continued Unit Calls Project 25 5 16 Unit ID SMARTNET SmartZone 6 1 User Group ID 5 16 6 3 V Volume Level 3 2 Z Zeroize 10 12 Zone 2 3 3 3 3 4 Zone Password 5 22 9 3 Zone Channel Select 3 4 Zones 3 9 ...

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