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2 YEAR PARTS AND LABOUR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR
PARTS AND LABOUR WARRANTY
WHAT IS COVERED
Your Dyson appliance is warranted against original
defects in materials and workmanship for a period
of 2 years from the date of purchase, when used for
normal domestic purposes in accordance with the
Dyson Operating Manual. Please retain your proof of
purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of
manufacture, according to Dyson’s records. This
warranty provides, at no extra cost to you, all labour
and parts necessary to ensure your appliance is in
proper operating condition during the warranty period.
The replacement of any part of your appliance under
warranty will not extend the period of warranty. Any
parts which are returned to Dyson will become the
property of Dyson. Please call the Dyson Helpline at
866-861-2558 for more information.
This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson Canada Limited shall not be liable for costs,
damages or repairs incurred as a result of, due to,
or from:
•
Purchases of appliances from unauthorized dealers.
•
Careless operation or handling, misuse, abuse and/or
lack of maintenance or use not in accordance with the
Dyson Operating Manual.
•
Use of the appliance other than for normal domestic
purposes within Canada, e.g. for commercial or
rental purposes.
•
Use of parts not in accordance with the Dyson
Operating Manual.
•
Use of parts and accessories other than those produced
or recommended by Dyson.
•
External sources such as weather, electrical outages or
power surges.
•
Repairs or alterations carried out by unauthorized
parties or agents.
•
Clearing blockages from your appliance or washing of
the filter.
•
Normal wear and tear, including normal wearing parts,
such as clear bin, filter, brush bar, and power cord (or
where external damage or abuse is diagnosed), carpet
or floor damage due to use not in accordance with
Dyson's Operating Manual or failure to turn the brush
bar off when necessary.
•
Reduction in battery discharge time due to battery age
or use (where applicable).
•
Damage as a result of use not in accordance with the
rating plate.
•
Use of this appliance on rubble, ash, plaster, drywall,
liquids, or wet surfaces.
•
Additionally, this limited warranty does not apply to
any appliance that has had the serial number altered
or removed.
WARRANTY LIMITATIONS
AND EXCLUSIONS
•
Any implied warranties relating to your appliance
including but not limited to warranty of merchantability
or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is
not allowed by some Provinces and/or Territories and so
this limitation may not apply to you.
•
This limited warranty gives you specific legal rights. You
may also have other rights which vary by Province and/
or Territory.
•
This limited warranty is not transferable.
•
This limited warranty is only available in Canada.
WARRANTY SERVICE
•
Please fill out and return the Warranty Form or register
online at www.dysoncanada.ca
•
Before service can take place, the terms of the warranty
require that you contact the Dyson Helpline with your
model name/number, serial number, date and place
of purchase.
•
Please keep your purchase receipt in a safe place to
ensure you have this information.
•
All work will be coordinated by Dyson Canada Limited
or its authorized agents.
•
Any replaced defective parts will become property
of Dyson.
•
Service under this warranty will not extend the period of
this warranty.
•
If your appliance is not functioning properly, please call
the Dyson Helpline at 866-861-2558. Most issues can
be rectified over the telephone by our trained customer
care staff.
IMPORTANT DATA
PROTECTION INFORMATION
PRIVACY AND PERSONAL
DATA PROTECTION
You will need to provide us with basic contact
information when you register your Dyson Product or
the Dyson Link App;
WHEN REGISTERING YOUR
DYSON PRODUCT:
•
You will need to provide us with basic contact
information to register your product and enable us to
support your warranty.
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