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Warranty & Claims Policy
The following statement of our Warranty and Claims Policy is intended to assist our customers in understanding the terms
of our warranty, the circumstances under which we will honor claims, and the procedure for making claims.
Our Warranty and Claims Policy should be read in conjunction with and is subject in as respect to the Terms and
Conditions of Sale which appear on our quotation and acknowledgment forms and the specific terms of any distributorship
or other such agreement between us and the individual customer.
1. Warranty Manufactured Products
We warrant Products manufactured by us to be free from defects in material and workmanship for a
period of twelve (12) months after first installation of mixer or for eighteen (18) months after shipment
from our factory, whichever occurs first.
Our liability under this warranty or in connection with any other claim relating to our Products is limited
to the repair, or at our option, the replacement or refund of the purchase price, of any Products or parts
or components which are returned to us freight prepaid and which are defective in material or
workmanship. Products or parts or components thereof, which are repaired or replaced by us will be
returned to our customer freight collect.
2. Limitation of Liability
The only warranty that we offer our customers is that warranty which is set forth on our quotation and
acknowledgment forms and which is summarized above.
WE DO NOT MAKE ANY OTHER EXPRESS WARRANTIES OR ANY IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A
PARTICULAR PURPOSE OR USE.
In addition, we do not assume and we expressly disclaim any liability for
i.
any SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES which
anyone may suffer as the result of the sale, delivery, servicing, use or loss of use, of
any Product, or
ii.
any charges or expenses of any nature which are incurred without our express written
consent.
Our total liability under our warranty or in connection with any claim involving any Product is expressly
limited to the purchase price of the Product in respect of which damages are unclaimed.
3.
What Is Not Covered By Warranty:
Damages and Claims for Which Dynamix Is Not Responsible
The following are examples of the kinds of defect which are not covered by Our warranty; defects which
are caused by improper installation, improper or abnormal use or operation, or improper storage or
handling; defects caused by our customer's failure to perform normal preventive maintenance; defects
caused by repairs by persons not authorized by us; defects caused by modification alterations made by
our customer; and any damage to
our Product occurring while is in our customer’s possession.
Since these are examples and not a complete list, we suggest that our customers contact our Customer
Service Department if they have any question concerning the scope of our warranty.
Additional costs incurred by our customers because of delays in delivery are consequential damages
for which we are not responsible.
Risk of loss or damage to our Products passes to our customer when we tender our Products to the
carrier. Although we cannot process transit damage claims with any carrier on a customer's behalf, we
will provide reasonable assistance to our customers when such claims arise.
Summary of Contents for ITM Series
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