Dymo LabelManager Wireless PnP User Manual Download Page 20 | Manualshive

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20

LabelManager

®

Wireless PnP

User Guide

Troubleshooting

Review the following sections if you encounter a problem with your label maker.

General

Review the following possible solutions if you encounter a problem with your
label maker.

If you need further assistance, visit the DYMO Web site at

www.dymo.com

.

Problem/Error Message

Solution

Poor print quality



Attach the charging adapter to the label maker to
recharge the battery pack. See

Charging the Battery

Pack

.



Clean the print head. See

Caring for the Label Maker

.



Ensure the label cassette is inserted properly.



Replace the label cassette.

Poor cutter performance

Clean the cutter blade. See

Caring for the Label Maker

.

Label maker error; power LED
blinks quickly



Ensure the label cassette is inserted properly and not
jammed or empty.



Ensure the battery pack is inserted properly.



Recharge the battery pack. See

Charging the Battery

Pack

.

Label maker does not turn on



Ensure the battery pack is inserted properly.



Ensure the label maker is connected to a powered USB
port or working wall outlet.



Recharge the battery pack. See

Charging the Battery

Pack

.

Battery level is too low to print Recharge the battery pack and reprint the label. See

Charging the Battery Pack

.

Battery is not charging



Ensure the label maker is connected to a powered USB
port or working wall outlet. See

Charging the Battery

Pack

.



If the label maker is connected to a USB port on your
computer, make sure the computer is on and not in
sleep mode.

Battery level is low

Recharge the battery pack. See

Charging the Battery

Pack

.

Two LabelManager Wireless
PnP printers are showing up
in DYMO Label software

If you connected the LabelManager Wireless PnP printer to
your computer using the USB cable AND added the printer
as a wireless printer through the Add Network Printer tool,
you will see two versions of the printer installed: a USB
connected printer and a wireless printer. However, both
printers cannot be active at the same time. Make sure you
choose the correct printer in DYMO Label software before
you print a label.

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Summary of Contents for LabelManager Wireless PnP

Page 1: ...LabelManager Wireless PnP USER GUIDE dymo com ...

Page 2: ...eproduced or transmitted in any form or by any means or translated into another language without the prior written consent of Newell Rubbermaid Europe LLC Trademarks DYMO DYMO Label and LabelManager are registered marks in the US and other countries All other trademarks are the property of their respective holders ...

Page 3: ...Computer 11 Printing Labels with the Built In Software 11 Capturing and Inserting an Image 11 Using the Auto Cut Feature 12 Using Your Label Maker as a Network Printer 12 Configuring Your Label Maker on Your Wireless Network 14 Configuring Your Label Maker Using Standard 14 Configuring Your Label Maker Using Advanced 15 Viewing Wireless Settings 16 Downloading and Installing DYMO Label Software 17...

Page 4: ...bel maker You can use your label maker either as a local printer attached to your computer with a USB cable or as a network printer on your wireless network See Using Your Label Maker as a Local Printer on page 10 and Using Your Label Maker as a Network Printer on page 12 for more information Registering Your Label Maker Visit www dymo com register to register your label maker online During the re...

Page 5: ...the features shown in the following figure 1 Side cover 5 Serial Number label 9 Wireless status light 2 Label exit slot 6 Label compartment 10 Power button status light 3 Cleaning tool 7 USB port 11 Cutter 4 Battery compartment 8 Reset button 4 2 3 1 5 9 11 10 7 8 6 Figure 1 Back View Top View ...

Page 6: ... this button only if you want to erase all current information on the label maker To press the Reset button use a thin object such as the tip of a pen or pencil Status Light Power Status Off The label maker is off the battery pack may still be charging if plugged into a wall outlet Slow Blinking The label maker is on and the battery pack is charging Fast Blinking The label maker is on and there is...

Page 7: ...e handling the LiPo battery pack To insert the battery pack 1 Press and then pull outward to open the side cover of the label maker 2 Insert the battery pack into the battery compartment as shown in Figure 2 3 Close the side cover of the label maker Make sure to read the LiPo Safety Precautions found on page 24 Removing the Battery Pack Remove the battery pack when the label maker will not be used...

Page 8: ...f press the power button to turn the label maker on and start charging the battery pack The power status light blinks slowly indicating that the battery pack is charging The battery pack continues to charge even if you turn the label maker off The wall adapter is only used for recharging the battery pack the wall adapter cannot be used to power the label maker when the battery pack is not inserted...

Page 9: ...pen the side cover of the label maker See Figure 4 2 Make sure the tape and ribbon are taut across the mouth of the cassette and that the tape passes between the label guides See Figure 4 If necessary turn the ribbon rewind spool clockwise to tighten the ribbon 3 Insert the cassette and press firmly until the cassette clicks into place See Figure 5 4 Close the side cover of the label maker Figure ...

Page 10: ...ac keyboards or a non powered USB hub Starting the Built In Software The built in software resides on the label maker no installation is required To start the software for Windows 1 If necessary press the power button to turn on the label maker Depending on Windows AutoRun or AutoPlay settings the software may start automatically 2 If the software does not start automatically do one of the followi...

Page 11: ... continuously and a label separator cut mark prints between each label The label maker always automatically cuts after the last label is printed To turn off the auto cut feature Clear the Cut each label as printed check box Insert text you ve copied to the Clipboard Select the font size and style for your label text Create a new label Match the label width to the label cassette in the label maker ...

Page 12: ...your router or access point as possible with as few obstructions as possible Large objects and walls between the printer and the router as well as interference from other electronic devices can affect the performance of the printer Configuring Your Label Maker on Your Wireless Network Before configuring the label maker you must determine the connection method to use to connect to your wireless net...

Page 13: ...uctions in the tool to configure the label maker on your wireless network The wireless status light located on the top of the label maker turns solid blue when the label maker has successfully connected to a wireless network You cannot use the label maker as a wireless network printer while the label maker is connected to a USB port on your computer Connection Method Description Standard Use this ...

Page 14: ...e tool and install DYMO Label software at a later time You cannot use the label maker as a wireless network printer while the label maker is connected to a USB port on your computer 5 Disconnect the label maker from your computer See Disconnecting the Label Maker from Your Computer on page 7 6 Place the label maker in an easily accessible location 7 Plug the USB cable into the wall adapter and the...

Page 15: ...ly accessible location 9 Plug the USB cable into the wall adapter and then plug the wall adapter into a wall outlet 10 If necessary press the power button to turn the printer on Viewing Wireless Settings You can view the label maker wireless settings from within the built in software To view the wireless settings 1 Plug one end of the USB cable into the USB port on the back of the label maker 2 Pl...

Page 16: ...ns in the installer When the software installation is complete you are prompted to connect your printer 5 Without connecting your printer click Finish 6 Double click on your desktop to start DYMO Label software and add your wireless network printer See Adding the Label Maker as a Wireless Printer To install the software on a Mac OS system 1 Download DYMO Label software version 8 5 or later from th...

Page 17: ... to add the label maker as a wireless printer If a DYMO label printer is already installed on the computer choose Add Network Printer from the File menu The Add Network Printer tool starts 3 Follow the instructions in the Add Network Printer tool to add the label maker to your computer If you have trouble adding the label maker to your computer contact your network administrator To print to the la...

Page 18: ...The following table describes the possible states of the label maker Label maker is connected and battery pack is charging Label maker is connected and battery pack is not charging Label maker is not connected or is turned off Label maker is connected and there is a problem with the battery pack Visually choose your label type and apply layouts Insert text addresses images shapes lines barcodes da...

Page 19: ...the power button 7 Use a cotton ball and alcohol to clean both sides of the blade The cutter blade is extremely sharp Use caution when cleaning 8 After cleaning the blade press and release the cutter button to return the cutter blade to the home position To clean the print head 1 Press and then pull outward to open the side cover of the label maker 2 Remove the label cassette 3 Use a small soft br...

Page 20: ...sure the battery pack is inserted properly Ensure the label maker is connected to a powered USB port or working wall outlet Recharge the battery pack See Charging the Battery Pack Battery level is too low to print Recharge the battery pack and reprint the label See Charging the Battery Pack Battery is not charging Ensure the label maker is connected to a powered USB port or working wall outlet See...

Page 21: ...less access If other devices are unable to connect there may be a problem with the network Avoid placing the label maker on top of any electrical equipment such as a computer printer or router Place the label maker and the router several feet away from sources of interference such as microwave ovens and cordless phones Allow several minutes for the label maker to connect to the wireless network Pl...

Page 22: ...n to the wireless network Ensure the label maker is within range of the wireless router and the computer Ensure the wireless router is working and the wireless network is functioning properly Verify that other wireless devices are able to access the network Turn off the power to your router or access point then turn the power back on again Ensure you are using the correct security information for ...

Page 23: ...you have a technical question please contact Customer Support Environmental Information The equipment that you have bought requires the extraction and use of natural resources for its production It may contain substances that are hazardous to health and the environment In order to avoid the dissemination of those substances in our environment and to diminish the pressure on natural resources we en...

Page 24: ...peratures over 60 C 140 F for example a vehicle strong direct sunlight Do not short circuit the battery pack under any circumstances Never charge battery pack near highly flammable objects Warning To reduce the risks associated with fire and explosion which if not avoided could result in serious injury or death and or property damage Stop charging the battery pack if charging is not completed with...

Page 25: ...e Use the battery pack only in the specified equipment Do not discharge the battery pack close to fire or at extremely high temperatures over 60 C 140 F for example a vehicle strong direct sunlight Caution To reduce the risks associated with various hazards which if not avoided may result in minor or moderate injury and or property damage Battery pack can only be used within a temperature rage of ...

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