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In the United States:
DXV
One Centennial Avenue
Piscataway, New Jersey 08855
Attention: Director of Customer Care
For residents of the United States, warranty
information may also be obtained by calling
the following toll free number: (800) 227-2734
www.DXV.com
In Canada:
DXV
5900 Avebury Road
Mississauga, Ontario
L5R 3M3
Canada
Toll Free: 1-800-387-0369
Local: 905-306-1093
Fax: 1
-800-395-1498
www.DXV.ca
In Mexico:
DXV
Via Morelos 330
Col. Santa Clara Coatitla
Ecatepec, Estado de México 55540
Toll Free: 01-800-8391200
www.DXV.mx
7302362-100 Rev. A (5/18)
TROUBLESHOOTING
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK SLOWLY
, repeat Step 9.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF NON-USE
,
it is a signal you are wasting water because:
• The end of the refill tube is inserted into overflow pipe, below water level in tank.
Attach refill tube to overflow pipe using "S" clip provided.
• The flush valve is leaking because it's worn, dirty or misaligned with tank ball or
flapper (replace with a new flapper).
IF FILL VALVE WON'T TURN ON OR
SHUT OFF or REFILL OF TANK WATER IS SLOW after valve has been in
use for some time
, Fluidmaster Model 242 Replacement Seal may be needed.
Go to our website at www.fluidmaster.com for more solutions to toilet problems.
9
LIFT ARM
FIRST
LIFT ARM
FIRST
LIFT ARM
FIRST
IMPORTANT: Always clear sand
and rust from system.
• Make sure water supply is off. Remove
valve TOP by lifting arm and rotating
top and arm 1/8 turn counterclockwise,
pressing down slightly on cap.
• While holding a container over
the uncapped VALVE to prevent
splashing, turn water supply on
and off a few times. Leave water
supply off.
• Replace TOP by engaging lugs and
rotating 1/8 turn clockwise. MAKE
CERTAIN TIP IS TURNED TO THE
LOCKED POSITION. VALVE MAY NOT
TURN ON IF TOP IS NOT FULLY TURNED
TO THE LOCKED POS
For troubleshooting information please contact:
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
30800 Rancho Viejo Road
San Juan Capistrano, CA 92675
(949) 728-2000 (800) 631-2011
www.fluidmaster.com
NOTE:
Pictures are representative and may not exactly depict the flush valve.
PARTS - See list label under the tank cover
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Does not flush
a. Water supply valve closed.
b. Supply line blocked.
c. Flush valve chain too loose or disconnected.
d. Sand or debris lodged in water control.
a. Open valve and allow water to fill tank.
b. Shut off water supply, disconnect supply line and inspect all gaskets and
washers. Reassemble. Also, see Fluidmaster maintenance. (see Step 9)
c. Readjust chain length as required.
d. Shut off water supply. Remove cap and clean as per Step 9.
Poor or sluggish flush
a. Bowl water level too low.
b. Supply valve partly closed.
c. Partially clogged trapway and/or drain pipe and/or vent.
d. Supply pressure too low.
a. Check that refill tube is connected to water control and inserted into tank
overflow without being kinked or damaged.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Remove obstruction. Consult a plumber if necessary.
d. Normal supply pressure must be at least 20 psi.
Toilet leaks
a. Poor supply line connection.
b. Poor bowl to tank/floor connection.
a. Review Step 6.
b. Review Step 1-5.
Toilet does not shut off
a. Flush valve chain too tight, holding flush valve open.
b. Flush valve seat and/or flapper worn or deformed.
c. Sand or debris lodged in water control.
a. Readjust chain length as needed. Review Step 6.
b. Shut off water supply. Replace flush valve.
c. Shut off water supply. Remove cap and clean per Step 9.
Always use quality Fluidmaster repair parts when
maintaining your Fluidmaster products. Fluidmaster
shall not be responsible or liable for any damages
caused by products used with Fluidmaster valves
that were not manufactured by Fluidmaster, Inc.
