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Maintenance

This chapter explains the maintenance work that you can perform on
your own. For each work a detailed procedure description is given. If
you experience trouble with the system that cannot be resolved with
the work described here or in section “Troubleshooting” on page A-2,
please contact your local vendor or DVS directly.

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Summary of Contents for Pronto4K

Page 1: ...Pronto4K Hardware Guide Version 4 2 Digital Disk Recorder Pronto4K Hardware Guide...

Page 2: ......

Page 3: ...2 1 3 I 4 5 A Pronto4K Hardware Guide Introduction Overview Installation Operation Maintenance Appendix Index...

Page 4: ...DVS GmbH be liable for any damages whatsoever including without limitation any special indirect or consequential damages and dam ages resulting from loss of use data or profits or business interruptio...

Page 5: ...Schwarz DVS GmbH Krepenstr 8 30165 Hannover GERMANY Phone 49 511 67807 0 Fax 49 511 630070 E mail info dvs rohde schwarz com Internet http www dvs de Phone 49 511 67807 125 Fax 49 511 371985 E mail se...

Page 6: ......

Page 7: ...ration form and send or fax it to the address on the right You may also use our online registration form which can be accessed from the following internet page http www dvs de support support login ht...

Page 8: ......

Page 9: ...e System 2 2 2 1 2 Operation Items 2 3 2 1 3 HDD LEDs 2 4 2 1 4 Faceplate 2 5 2 1 5 Hard Disk Array 2 6 2 1 6 DVD Drive 2 7 2 2 Overview of the Rear 2 9 2 2 1 The Rear of the System 2 9 2 2 2 Digital...

Page 10: ...8 5 4 Power Supply Maintenance 5 10 5 5 Recovery of the System Disk 5 12 5 6 Removal of the Faceplate 5 14 A Appendix A 1 A 1 Troubleshooting A 2 A 2 Technical Data A 4 A 2 1 General Technical Data A...

Page 11: ...or bit depth can be captured and the final output resolution can be configured freely as well Furthermore up to 16 different channels of audio can be in or output by Pronto4K and all audio data can b...

Page 12: ...e important notes that you should observe Chapter 2 This chapter gives a front and rear overview of the system detailing all items connectors and interfaces Additionally it contains some fur ther info...

Page 13: ...n this documen tation Texts preceded by this symbol describe activities that you must per form in the order indicated Texts preceded by this symbol are parts of a list Texts preceded by this symbol ar...

Page 14: ...of the DVS system whenever possible Computer hardware contains components that are sensitive to changing voltages Connecting or disconnecting the DVS system to or from peripheral hardware while any o...

Page 15: ...e warranty period you have to keep the original packing and use it in case of transportation Environmental Conditions For error free working and a long service life Pronto4K needs some ba sic environm...

Page 16: ...d pack the DVS product in it in case of a product return If the customer is not satisfied with the repair DVS will have the option to either attempt a further repair exchange the product or refund the...

Page 17: ...e g the hardware software and or BIOS settings may lead to a loss of perfor mance or may even render the system unusable Re configur ing the system anew is in most cases a lengthy procedure Do not ch...

Page 18: ...1 8 Pronto4K Hardware Guide...

Page 19: ...ew of the hardware of the DVS system The system will be shown in a front and a rear view and all its parts and connectors will be described For explanatory reasons the section about the rear also cont...

Page 20: ...iew of the front operation items With the operation items the system can be con trolled e g turned on or off Additionally they of fer some LEDs that allow you to assess the state of the DVS system as...

Page 21: ...main storage hard disks which can be used to store video and audio material All disks can be replaced easily in case of failure The disk array is described in more detail in section Hard Disk Array on...

Page 22: ...rial bus at the front offer you the possibility to connect other devices such as memory sticks easily 7 power The power switch turns the system on or off The respective state of the system will be ind...

Page 23: ...ure 2 5 Overview of the faceplate The faceplate is built with an integrated backlit DVS logo which indi cates the state of the system i e its power on status If the DVS logo is illuminated the power i...

Page 24: ...sk fails it is normally RAID protected Once the faceplate is lifted see section Faceplate on page 2 5 you have access to the hard disk array Figure 2 7 Hard disk array The faceplate can be removed for...

Page 25: ...ow to remove and exchange a hard disk can be found in section Hard Disk Maintenance on page 5 2 disk carrier The disk carriers hold each one hard disk of the array The hard disks are mounted to the di...

Page 26: ...to the original manufacturer s documentation DVD tray The DVD tray holds the CD or DVD DVD eject Opens the DVD tray when the system is turned on emergency eject You can open the DVD tray with the syst...

Page 27: ...several indepen dent power supply units Even if one fails the others will still supply enough power to keep the system operational Further information about the power supply can be found in sec tion P...

Page 28: ...ch a tile of a 4K image when in single link YUV or in 3 Gbit s mode e g RGB The two video streams for the optionally available output of 3D stereo scopic projects are provided at the connector pairs A...

Page 29: ...ht or top bottom the two stereoscopic streams will be appropriately combined and output via the main HDMI port A A tiling of a 4K image to quad HDMI can be set when selecting rasters tagged with QUADS...

Page 30: ...Power Supply Maintenance on page 5 10 To pull out a power supply unit you have to remove the security bar of the power supply first see section Power Supply Main tenance on page 5 10 power cable sock...

Page 31: ...n page A 9 For the availability of connectors not present at the system s rear blind panels please contact DVS Item Description RMT In DB 9 connector female serial RS 422 inter face for an input of sl...

Page 32: ...irst 3D video stream SDI Out 2 B BNC connector for an output of digital video signals serial digital interface port B output of the second stream of YUVA or RGB A in dual link mode during a 3D stereos...

Page 33: ...xplanation 1 mouse PS 2 connector to connect a mouse to the system 2 IPMI Dedicated LAN port for IPMI 2 0 Intelligent Platform Management Interface providing KVM Keyboard Video Mouse redirection as we...

Page 34: ...tor If an extra graphics card is installed in your system see section Slot Panel Connectors on page 2 16 this connector will not be opera tional 7 8 LAN 1000 Mb Gigabit Ethernet 1000 Base T connection...

Page 35: ...anufacturer s documentation included in the delivery of Pronto4K HDMI Panel The HDMI panel of Pronto4K provides the high definition multimedia interfaces HDMI connectors for an output of digital audio...

Page 36: ...and video signals in special rasters used for exam ple in special 4K rasters for a tiling of the image to four separate HDMI ports quad HDMI HDMI C HDMI 1 3 connector for an output of digital audio an...

Page 37: ...tion of at least 1024 768 pixels default manufacturing setting Connect any other peripheral computer and video equipment For an overview of the panels and connectors at the system s rear see section O...

Page 38: ...3 2 Pronto4K Hardware Guide...

Page 39: ...start the DVS system at any time To start the system perform the following Press the power switch briefly to turn on the system The system will be started and the DVS logo in the middle of the face p...

Page 40: ...the system will turn off 2 Alternatively you can initiate a fast shut down by pressing the power switch briefly Some settings will be saved and afterwards the system turns off With the operating syst...

Page 41: ...that you can perform on your own For each work a detailed procedure description is given If you experience trouble with the system that cannot be resolved with the work described here or in section Tr...

Page 42: ...can be recovered easily The data protection is provided by RAID controllers installed inside the sys tem Each controller independently administers the data protection for the set of hard disks that is...

Page 43: ...g on page A 2 first for further de tails about what to do in case of an alarm If a hard disk fails the alarm will be sounded by a RAID con troller It cannot be switched mute with the mute button of th...

Page 44: ...ppable To remove a hard disk from the system perform the following If appropriate stop all accesses to the hard disk array of your sys tem for example by exiting the video system software and sever in...

Page 45: ...arrier with the screws After that the hard disk is replaced and the disk carrier with the new disk has to be reassembled in the system Step 3 Reassembling the Hard Disk After replacing the hard disk t...

Page 46: ...initiated on its own When the system has finished the re build the DVS system will be fully operational again It is important that you do not use the lever to insert the disk carrier Apply an even pre...

Page 47: ...ds the rear of the system 2 Figure 5 3 Removal of the cover of the casing Once the cover is slid backward it can be taken off the system 5 2 2 Closing the Casing After finishing your task at hand you...

Page 48: ...on Troubleshooting on page A 2 first for further de tails about what to do in case of an alarm The system you are working on operates with voltages that can be hazardous to your health Never work on t...

Page 49: ...odule up and out of the system 2 Figure 5 4 Removal of fan module This will sever the connection of the fan to the system Unscrew the finger protection grille from the broken fan and after wards screw...

Page 50: ...e system see section Operation Items on page 2 3 Each power supply unit in the DVS system is hot swappable so you can safely replace it with the system running Follow these steps to re place a power s...

Page 51: ...supply again Connect the power source power cord to the newly installed power supply unit After that check the LED indicating the status of the power supply unit If it is lit up in green the unit is...

Page 52: ...m the internal USB and you will see a win dow on the screen where you can select the DVS Rescue environment for loading Select DVS Rescue and press Enter on your keyboard Once the loading has finished...

Page 53: ...onfirm your selection and whether you want to continue To start the recovery process type in y for yes and press Enter on your keyboard The program will now start the recovery process Its progress wil...

Page 54: ...able with a jack connection that supplies the DVS logo of the faceplate with power Unplug the jack connection Next hold tight the faceplate and remove the hinge wires as indi cated in the following fi...

Page 55: ...A 1 A 2 1 3 I 4 5 A Appendix This chapter first gives some hints how to resolve irregularities during operation After that technical data and general information about the DVS system are provided...

Page 56: ...out the above men tioned causes a RAID controller may be defective Contact the DVS ser vice department An alarm is sounded and the alarm LED is lit The alarm can be switched mute with the mute button...

Page 57: ...sys tem is not able to ini tialize a disk set A hard disk or a hard disk carrier got loose jammed e g after transport or is not mounted correctly Shut down the system as described in section Shutting...

Page 58: ...is conducted to the rear of the rack and properly vented away Weight approx 45 kg Environment also during transport No exposure to heat No exposure to strong electric or magnetic fields No vibrations...

Page 59: ...includes some space for connectors and plugs that can protrude from the rear plug safety l minus j usually plus 150 mm However this amount of space depends on the type of con nectors used Figure A 1...

Page 60: ...al Digital 4 4 4 3D 2 Serial Digital 4 4 4 quad HD SDI 1 BNC 2 BNC 2 BNC 4 BNC 4 BNC 3 Gbit s Reference Input Output Analog Reference Genlock 1 BNC Audio Input Output 4 Digital Stereo Channels 4 HDMI...

Page 61: ...4 RGBA 4 4 4 4 all in 8 10 12 bit user selectable Internal Processing Color space conversion User definable LUT Frame repetition Real time mixer Real time scaler2 Input raster detection Audio Formats...

Page 62: ...720p 23 976 24 25 29 97 30 50 59 94 60 71 928 72 750 1280 720 16 9 1035i 29 97 30 1125 1920 1035 16 9 1080i 23 976 24 25 29 97 30 1125 1920 1080 16 9 1080p 23 976 24 25 29 97 30 47 952 48 50 59 94 60...

Page 63: ...face HDMI Connector Analog Audio 6 3 mm Headphone Jack Pin No Signal Pin No Signal 1 TMDS Data 2 11 TMDS CLK GND 2 TMDS Data 2 GND 12 TMDS CLK 3 TMDS Data 2 13 CEC 4 TMDS Data 1 14 reserved 5 TMDS Dat...

Page 64: ...udio IN CH 7 8 8 GND 21 Audio IN CH 5 6 9 Audio IN CH 5 6 22 GND 10 Audio IN CH 3 4 23 Audio IN CH 3 4 11 GND 24 Audio IN CH 1 2 12 Audio IN CH 1 2 25 GND 13 Table A 4 Dig Audio Ch 9 16 optionally ava...

Page 65: ...10 Audio IN CH 11 12 23 Audio IN CH 11 12 11 GND 24 Audio IN CH 9 10 12 Audio IN CH 9 10 25 GND 13 RMT In RMT Out Pin No Signal Pin No Signal 1 1 2 TX_D_CON 2 RX_C_CON 3 RX_D_CON 3 TX_C_CON 4 GND 4 GN...

Page 66: ...erwise the warranty will be void In any other case if you do not have the original packing any more use a similar structured packing for transportation DVS cannot be held liable for damages due to tra...

Page 67: ...A 13 Appendix 2 1 3 I 4 5 A Figure 3 Pack accessories Figure 4 Close box A Figure 5 Pack box A in box B with foam Figure 6 Close box B...

Page 68: ...rmity CE Marking Rohde Schwarz DVS GmbH herewith declares that the following product s according to the provisions of the mentioned EC Directives including their relevant revisions at the time of this...

Page 69: ...ommunications Op eration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the inter ference at his own expense Note Co...

Page 70: ...A 16 Pronto4K Hardware Guide...

Page 71: ...breakout cable digital audio 2 13 2 14 camera 1 1 casing close 5 7 open 5 7 chapter overview 1 2 closing of casing 5 7 color modes 2 11 COM port 2 15 composite sync 2 14 conformity declaration 1 6 A 1...

Page 72: ...2 HDMI 2 11 HDMI 1 4a 2 18 HDMI A 2 18 HDMI B 2 18 HDMI C 2 18 HDMI connector 2 11 2 17 pin out A 9 quad HDMI 2 11 2 18 A 8 HDMI D 2 18 HDMI panel 2 17 hinge 2 5 5 14 horizontal sync 2 14 important no...

Page 73: ...sk 5 6 rear overview 2 9 rebuilding failed disk 5 6 Ref In 2 14 reference input 2 14 remote control 2 13 removal of the faceplate 5 14 replacing a hard disk 5 4 reset button 2 4 restoring the system d...

Page 74: ...rdware Guide telecine 1 1 transportation 1 5 A 12 tray DVD drive 2 8 troubleshooting A 2 typographical conventions 1 3 U Z USB connectors 2 4 2 15 video raster A 8 VTR 1 1 warranty 1 6 XLR connectors...

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