Switch: Move an Active Call
A call on Accession Communicator will be
on Wi-Fi or on a mobile data service. If the
connection is not reliable the audio may be of
poor quality. If this happens you can switch
the call to a regular cell phone connection by
pressing the switch button. You’ll see the option
to switch to ‘This device (cellular).’ Remember
that the call will then start using your mobile
minutes.
You may also choose to switch the call to
another of your devices running Accession
Communicator, such as your desktop PC or
your iPad. To make this switch, choose the
option for ‘Other device,’ then answer the call
on whichever device is most convenient.
Push and Pull call from Another Twinned
Device
You may have a call in progress on another
device that is twinned to the same number,
such as your desk phone, Accession
desktop on a PC, or Accession Mobile on
a tablet device. You can push and pull that
call to another device running Accession
Communicator.
If a call exists that can be pulled, the Accession
Communicator app on your mobile phone will
notify you that there is a ‘call available to pull.’ If
you want to move the call to your mobile phone
just follow the prompts to pull the call from your
other device to your mobile phone. This also
works if you want to pull the call to your tablet
device.
Choosing Which Calls You Receive
Swipe or touch the three-line navigation icon
from the Accession Communicator contacts to
reveal the other controls needed to access the
many rich features of Accession Communicator
for Mobile.
Call Manager lets you decide who can
reach you and when. You can tell Accession
Communicator how to handle your incoming
calls:
If Do Not Disturb is selected
callers will hear a recorded
voice announcement saying
that you’re unavailable and
will be connected to your
voicemail. None of your
devices will ring when Do
Not Disturb is activated.
You can also tell Accession
Communicator to Forward All
Calls to another number. Click this option and
you will be prompted to enter the number.
Note that when you change your availability
status or set up a forwarding number the
change applies on all devices, including your
desk phone. Therefore, if you temporarily
misplace your mobile phone and forget to
change your status, you can do it from the
Accession Communicator for Desktop app on
your PC, Mac, or iPad.
