32
Problem
Potential cause
Solution
Sound of motor during
filling / after draining
the tub (with Blue Moon,
2nd floor series).
Residual water drain lines are
being opened / closed.
There are 4 short signal
tones when activating
the jet nozzles.
UV Hygiene Management is
defective.
>
Call Customer Service.
>
Report number of signal
tones.
There are constant
short signal tones
when activating the jet
nozzles.
UV Hygiene Management is
defective.
>
Disconnect tub from mains.
>
Call Customer Service.
>
Report number of signal
tones.
Sound volume / quality
cannot be changed.
Data not compatible.
>
Check whether the audio
source supports the A2DP
protocol.
"Jet" button flashes:
1x
Water level too low
>
Add water until the water
level is about 5 cm above the
uppermost nozzle.
2 - 4x and vibrates
Whirl system defective.
>
Call Customer Service.
>
Report number of flashing
signals.
5x and vibrates
Temperature sensor
defective.
>
Call Customer Service.
>
Report number of flashing
signals.
! Do you want to acknowledge the error message?
> Press the corresponding button for 2 sec. The button stops blinking. The whirl-
pool is restarted but the error message appears again.