28
Chapter5Troubleshooting
5-5. Touch panel problems (for FDU2101T only)
Attention
• For information on how to install or use the touch panel driver, see the Touch Panel Driver User’s Manual (on the CD-ROM).
Problem
Possible cause and remedy
1. Cursor position is not correct. / Cursor
jumps.
• Turnoffandonthemonitor.Ifthesymptomisnot
improved,performthecalibrationonthemonitor.
• Touchwithonefingeronly.
• ConnectthemonitortothePCwiththecableindicatedin
theSetupManualorUser’sManualofthemonitor.Using
aconversionadapter,thetouchpanelmaynotoperate
properly.
2. Touch operation is not effective.
• Checkwhether“UseEEPROM”inthe“Device”menuis
notcheckedinthe“Properties”settingsofthetouchpanel
driver.Ifthecheckisalreadyapplied,releasethecheck
beforeperformingthecalibration.
• Otherloginusermayhavechangedthesetting.Setthe
touchpaneldriveragain.
3. Some deflection may appear on the
surface of touch panel portion.
• Duetothetouchpanelstructuralcharacteristics,the
deflectionmayoccuronthetouchpanelsurfaceinhigh
temperature/highhumidityoperatingenvironment.Thisis
notatrouble.
4. No touch sound.
• Thetouchsoundmaynotbeoutputfromtheexternalline
outofthePCdependingonthehardwareconfiguration.
• UnderWindows7,touchsoundisonlyoutputthroughthe
audiooutputterminalofthePC.Toheartouchsound,
connectspeakers.
