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www.tsicustomerservice.com

A517

10

1-YEAR LIMITED WARRANTY

The manufacturer warrants that your new Lantern is free from manufacturing and material defects for a period of one year 

from date of puchase, subject to the following conditions and limitations.

1.  Install and operate this Electric Appliance in accordance with the installation and operating instructions furnished with the

  product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify 

  this warranty.

2.  This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through

  an authorized supplier of the product.

3.  The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,

  provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed

  by the manufacturer’s inspection.

4.  The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding 

  the wholesale price of the defective part(s).

5.  Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),

  repair, replacement, or othewise of same, will not be covered by this warranty, nor shall the manufacturer assume

  responsibility for same.

6.  The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or 

  damage arising out of the use, or inability to use the product,except as provided by law.

7.  All other warranties – expressed or implied –with respect to the product, its components and accessories, or any

  obligations/liabilities on the part of the manufacturer are hereby expressly excluded.

8.  The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with

  respect to the sale of the product.

9.  The warranties as outlined within this document do not apply to non accessories used in conjunction with the 

  installation of this product.

10. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is void if:

  a. The Lantern is subjected to prolonged periods of dampness or condensation.

  b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.

  c. You do not have the original receipt of purchase.

CUSTOMER SERVICE

 

www.tsicustomerservice.com

  For Customer Service Call  1-800-318-9373

 

  Questions?  Our message centers are available 7 days a week 24 hours a day at our toll-free help line. Our 

     Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST.  We can help you with 

     assembly and if necessary, replace damaged/missing parts.

  IMPORTANT:

  Before contacting Customer Service please have this information available:

  • Serial Number

  • Model Number

  • Sales Receipt or Proof of Purchase

Summary of Contents for 10ILH100-01

Page 1: ...com www tsicustomerservice com A517 1 Twin Star International Inc Delray Beach FL 33445 Made in China Printed in China Fabricado en China Impreso en China Fabriqu en China Imprim en Chine 1 800 318 9...

Page 2: ...1278 CER TIFIE D TO CSA C22 2 NO 46 EN CON FOR MIT AVE C LA NOR ME UL 1278 CER TIFI CSA C22 2 NO 46 CON FOR ME A UL STD 1278 CER TIFIC ADO POR CSA C22 2 N 46 PRODUCT SPECIFICATIONS VOLTAGE 120VAC 60...

Page 3: ...ance only as described in the manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 1 Read all instructions before using this appliance 2 This app...

Page 4: ...INSTRUCTIONS 1 The bolts are found under the top edge remove 4 bolts by hand 2 Remove the cover from the lantern 3 Place black or white decorative rocks around the base of the candle 4 Re attach cover...

Page 5: ...www tsicustomerservice com A517 5 OPERATION INSTRUCTIONS The lantern can be operated by either the remote control or the control panel Control Panel Back view 1000W 1500W...

Page 6: ...seconds Pressing the downlight button will turn on off the downlight DOWNLIGHT ICON DESCRIPTION Pressing the HEAT button will cycle through 1000W 1500W and OFF settings HEATER 6 light levels can be s...

Page 7: ...rcuit board Control panel does not illuminate Defective control panel circuit board Replace control panel circuit board Remote control is not working when buttons are pressed No batteries or battery p...

Page 8: ...RHBRZ 2 Downlight Circuit Board Y16 S175 P49 3 Candle Light PCBA Y16 S175 CLP 4 Flame Circuit Board Y16 S175 P40 5 Remote control P137 6 Main Circuit Board Y16 S175 P15 7 Heater Blower Assembly Y16 S1...

Page 9: ...terference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a...

Page 10: ...or same 6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provi...

Page 11: ...www tsicustomerservice com A517 11 www tsicustomerservice com...

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