Duke DQ GEN-102, Operator’S Manual With Illustrated Parts List

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Soft Serve Freezer Model GEN-102
15 VQM Error Codes
(continued)
Error Code Description/Action Probable Cause Remedy
POWER FAIL Displays Power Fail if
main power to system
has failed
Action: If unit is in
Freeze or STBY mode,
unit will restore in STBY
Mode.
If unit is in Clean or Off
Mode, unit will restore in
Off Mode.
Reset Method: Auto,
once the condition has
been rectified. Power
Fail will be displayed
on screen until user
presses enter button
to acknowledge loss of
main power.
1. Main Incoming power
to unit was disrupted
1. Check all main power connections,
Transformer switch to 208 Volt for
220Volt and below and 230 Volt for
220 Volt and above.
2. Check 24VAC connections to
control board, ensure all 24VAC
connections are secure.
SPIGOT Displays Spigot if the
Left or Right Side Spigot
switch is engaged for
more than 5 minutes.
Action: Affected side
compressor and beater
motor are off.
Reset Method: Auto,
once the condition has
been rectified.
1. Spigot Push rod not
installed
2. Spigot switch has
failed in the closed
position
3. Spigot Switch is out
of adjustment
4. Plunger is sticking
open
1. Install Spigot Push Rod and start
system to see if error is eliminated.
2. Replace defective spigot switch
and ensure new switch is adjusted
properly.
3. Re-adjust Spigot switch to operate
properly with Push Rod.
4. Check for proper lubrication,
o-ring wear, switch tower spring worn
causing plunger to not close, etc.
C SPIGOT Displays C Spigot if the
Center spigot switch is
engaged for more than
5 minutes
Action: Affected side
compressor and beater
motor are off.
Reset Method: Auto,
once the condition has
been rectified.
1. Spigot Push rod not
installed
2. Spigot switch has
failed in the closed
position
3. Spigot Switch is out
of adjustment
4. Plunger is sticking
open
1. Install Spigot Push Rod and start
system to see if error is eliminated.
2. Replace defective spigot switch
and ensure new switch is adjusted
properly.
3. Re-adjust Spigot switch to operate
properly with Push Rod.
4. Check for proper lubrication,
o-ring wear, switch tower spring worn
causing plunger to not close, etc.