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Problem
Cause
Action
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Left front speaker is not connected
Check speaker connection at left front speaker
Navi volume is turned down
Increase the Navi volume as described on page 10
Main volume is Muted
Increase the Main volume
Bluetooth call is in progress
Voice guidance is not available during a Bluetooth phone call
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The GPS antenna is not connected
Check GPS antenna connection
The GPS antenna cable is damaged
Check for pinched or cut antenna cable
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Make sure the antenna has an unobstructed view of the sky
The GPS signal can not be established
Reset GPS module by entering the GPS information page as
described on page 70 and press
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The map software license is missing
or expired
Please call Dual Customer Service for assistance
1-866-382-5476
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Please keep your original sales receipt and be prepared to provide this receipt
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proof of purchase and indicates the date you purchased your Dual product.
Dealer Name
Dealer Phone
Purchase Date
Register your product online at
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