Drobo B810n Getting Started Guide
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3.7 Getting technical support
To get technical support from Drobo, make sure you have registered your Drobo B810n at the
Drobo
Log In
page. If not registered yet, go to
Drobo Support
page for details on how to contact support.
You can also use the
Help and Support
page in the
Drobo Dashboard
for registration. The
Help
and Support
page opens and allows you to register your Drobo, access the online user guide and
knowledge base, contact the Drobo support team and create a diagnostics file.
You can also obtain additional hardware and phone support by purchasing DroboCare
™
. To know
more details on DroboCare
™
and how to purchase it, visit the
DroboCare
page on our website. Also,
see our
DroboCare FAQ
.
3.8 Guide to meaning of indicator lights (LEDs)
Your Drobo B810n provides a variety of status information via its indicator lights, as described in the
table below.
Figure 5: Drobo B810n Indicator lights