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Technical Support: During the Warranty Period, You, as part of this limited warranty coverage, are entitled to access Data Robotics' online help resources to
address any question about the Product ("Online Help Resources"). For a period of ninety days from purchase by You ("Technical Support Access Period"), as
part of this limited warranty coverage, if the Online Help Resources don't address the support issue, You are entitled to initiate a support request online at www.
datarobotics.com/support. After the Technical Support Access Period, support requests may be made at an additional fee. In response to support requests,
during local business hours (of the location from which the Product was originally purchased), a Data Robotics representative or Data Robotics Authorized
Reseller will help determine whether Your Product requires service and, if it does, will inform you how Data Robotics will provide it. Data Robotics or its Data
Robotics Authorized Resellers will provide warranty service on Products that are tendered or presented for service during the Warranty Period, as permitted by
law. Warranty service will be provided from the country from which the Product was originally purchased to the extent reasonably possible. Service options, parts
availability and response times will vary according to country.
Data Protection: You should make periodic backup copies of the data and programs contained on the Product's hard drive to protect Your data and as a precaution
against possible operational failures. Before You deliver your Product for warranty service it is Your responsibility to keep a separate backup copy of the system
software, application software and data, and disable any security passwords. You will be responsible for reinstalling all such software, data and passwords.
DATA ROBOTICS AND ITS AUTHORIZED RESELLERS ARE NOT LIABLE FOR ANY DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR OTHER INFORMATION
STORED ON ANY MEDIA, OR ANY NON-DATA ROBOTICS PRODUCT OR PART NOT COVERED BY THIS WARRANTY. RECOVERY AND REINSTALLATION OF SYSTEM,
APPLICATION SOFTWARE, AND USER DATA ARE NOT COVERED UNDER THIS LIMITED WARRANTY.
GPL LICENSE CODE
Drobo model B800i, Drobo model B800fs, DroboPro FS, Drobo FS, DroboPro, DroboElite, and DroboShare utilize some GPL licensed Linux code. To obtain a copy of
the Linux source code used in our product, please e-mail your request with your name and company affiliation to [email protected].
DROBOCARE
You may be eligible to purchase DroboCare, a support product which enhances the standard warranty, and is available for an additional fee. Please see the
DroboCare terms and conditions at www.datarobotics.com/drobocare.
GENERAL INFORMATION
The information contained herein is subject to change without notice. The only warranties for Data Robotics products and services are set forth in the warranty
statements accompanying the products and services. Nothing herein should be construed as constituting an additional warranty. Data Robotics shall not be liable
for technical or editorial errors or omissions contained herein.
Summary of Contents for B800i
Page 1: ...Getting Started Guide Drobo Model B800i...
Page 40: ...Safety and Warranty...
