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HW007 Scooter  Owner’s Handbook (HW007_IFU 08/15) 

 

Page 2 

 

Warning – Do not operate your scooter for 
the  first  time  without  completely  reading 
and understanding this owner’s handbook 

 

 

1.

 

Do  not  operate  the  scooter  on  public 
streets  and  highways.  Be  aware  that  it  may 
be  difficult  for  traffic  to  see  you  when  you 
are  seated  on  the  scooter.  Obey  all  local 
pedestrian traffic rules. Wait until your path 

is  clear  of  traffic,  and  then  proceed  with 

extreme caution. 

2.

 

To  prevent  injury  to  yourself  or  others, 

always ensure that the power is switched off 

when getting on or off of the scooter. 

3.

 

Always  check  that  the  drive  wheels  are 

engaged (drive mode) before driving. Do not 
switch  off  the  power  when  the  scooter  is 

still  moving  forward.  This  will  bring  the 

scooter to an extremely abrupt stop. 

4.

 

Do  not  use  this  product  or  any  available 

optional equipment without first completely 

reading 

and 

understanding 

these 

instructions. If you are unable to understand 
the  warnings,  cautions  or  instructions, 
contact  your  dealer  before  attempting  to 
use  this  equipment,  otherwise,  injury  or 
damage may occur. 

5.

 

There  are  certain  situations,  including  some 
medical  conditions,  where  the  scooter  user 
will  need  to  practice  operating  the  scooter 
in  the  presence  of  a  trained  attendant.  A 
trained attendant can be defined as a family 
member  or  care  professional  especially 
trained in assisting a scooter user in various 
daily living activities.  

6.

 

Do not attempt to lift or move a scooter by 
any  of  its  removable  parts  including  the 

armrests,  seats  or  shrouds.  Personal  injury 
and damage to the scooter may result. 

7.

 

Never  try  to  use  your  scooter  beyond  its 
limitations as described in this manual. 

8.

 

Please do not sit on your scooter while it is 
in  a  moving  vehicle  such  as  a  car,  bus  or 
train. 

9.

 

Keep  your  hands  away  from  the  wheels 
(tyres) while driving scooters. Be aware that 
loose  fitting  clothing  can  become  caught  in 
the drive wheels. 

10.

 

Consult  your  physician  if  you  are  taking 
prescribed  medication  or  if  you  have  any 

certain 

physical 

limitations. 

Some 

medications and limitations may impair your 
ability to operate scooters in a safe manner. 

Consult with your physician if you are taking 
any  medication  that  may  affect  your  ability 
to operate your scooter safely. 

11.

 

Do  not  drive  or  sit  on  the  scooter  when  in 
freewheel mode. 

12.

 

Do not remove the anti-tipper (if fitted) 

13.

 

Always  switch  off  the  scooter  and  charger, 

and disconnect the battery before doing any 

work or using any tools on the scooter. 

14.

 

Do not attempt to lift or move your scooter 

by  any  of  its  removable  parts,  such  as  the 
armrests, seats, or shroud. 

15.

 

Do not climb a gradient at an angle. Always 
drive  straight  up  a  gradient,  as  this  greatly 

reduces  the  risk  of  tipping  or  a  fall.  Do  not 

climb a gradient steeper than 10º. 

16.

 

Do not drive backwards down any step, kerb 

or  other  obstacle.  This  may  cause  the 

scooter to tip or fall. 

17.

 

Always  reduce  your  speed  and  maintain  a 
stable  centre  of  gravity  when  cornering 
sharply. Do not corner sharply when driving 
scooters at higher speeds. 

18.

 

Operating in rain, snow, salt, mist and on icy 
or  slippery  surfaces  may  have  an  adverse 
affect on the electrical system. 

19.

 

Never  sit  on  your  scooter  when  it  is  being 
used  in  connection  with  any  type  of  lift  or 
hoist.  Your  scooter  is  not  designed  with 
such  use  in  mind  and  any  damage  or  injury 
incurred  from  such  use  is  not  the 

responsibility of Drive

 DeVilbiss

 

 

 

Modifications

 

Your  scooter  has  been  designed  to  be  as 
practical  as  possible.  However,  under  no 
circumstances  should  you  modify,  add,  remove, 
or  disable  any  part  or  function  of  your  scooter. 
Personal  injury  and  damage  to  the  scooter  may 
result. 

1.

 

Do  not  modify  your  scooter  in  any  way  not 
authorized by Drive

 DeVilbiss

. Do not use 

accessories if they  h

a

ve  not  been  tested 

or  approved  for Drive 

DeVilbiss 

products. 

2.

 

Get to know the feel of your scooter and its 

 
HW007 Scooter  Owner’s Handbook (HW007_IFU 08/15) 

 

Page 1 

CONTENTS 

 

1.

 

Safety Instructions 

2.

 

Electromagnetic Interference (EMI) 

3.

 

Specifications 

4.

 

Adjustment 

5.

 

Control Panel Operation 

6.

 

Charging Instructions 

7.

 

Battery Instruction and Maintenance 

8.

 

Scooter Maintenance and Repair 

9.

 

Troubleshooting and Fault Repair 

10.

 

Warranty 

 

SAFETY INSTRUCTIONS 

 

 

 

Always use a seat belt, 

and keep your feet on 

the scooter at all times.

 

 

 

Never operate the 

scooter while you are 

under the influence of 

alcohol. 

 

 

Never use mobile 

phones or radio 

transmitters such as 

walkie-talkies. 

 

Make sure that there 

are no obstacles 

behind you while 

reserving your 

scooter. 

 

 

 

Do not ride your 

scooter in traffic. 

 

 
 

 

 

Do not make a sharp 

turn or a sudden stop 

while riding your 

scooter. 

 

 

Do not attempt to 

climb kerbs greater 

than limitation shown 

in the specification 

 

 

 

Do not remove your 

hands and legs from 

the scooter when 

driving. 

 

Do not ride your 

scooter during snow in 

order to avoid 

accidents. 

 

Do not allow 

unsupervised children 

to play near this 

equipment while the 

batteries are charging. 

 

 

 

Summary of Contents for HW007

Page 1: ...HW007 User Manual ...

Page 2: ...rate the scooter while you are under the influence of alcohol Never use mobile phones or radio transmitters such as walkie talkies Make sure that there are no obstacles behind you while reserving your scooter Do not ride your scooter in traffic Do not make a sharp turn or a sudden stop while riding your scooter Do not attempt to climb kerbs greater than limitation shown in the specification Do not...

Page 3: ...ing scooters Be aware that loose fitting clothing can become caught in the drive wheels 10 Consult your physician if you are taking prescribed medication or if you have any certain physical limitations Some medications and limitations may impair your ability to operate scooters in a safe manner Consult with your physician if you are taking any medication that may affect your ability to operate you...

Page 4: ... area of communications has saturated our environment with electromagnetic EM radio waves that are emitted by television radio and communication signals These EM wave are invisible and their strength increases as one approaches the source All electrical conductors act as antennas to the EM signals and to varying degrees all power wheelchairs and scooters are susceptible to electromagnetic interfer...

Page 5: ...er there is a radio wave source nearby TURN OFF YOUR POWERED SCOOTER AS SOON AS POSSIBLE IF YOU EXPERIENCE THE FOLLOWING Unintentional scooter movements Unintended or uncontrollable direction Unexpected brake release The higher the immunity level the greater the protection Your powered scooter has an immunity level of 20 V m which should protect against common sources of EMI Warning The scooter it...

Page 6: ...uspension Rear Maximum Gradient 10º Length 107cm 42 Width 58cm 23 Height 92cm 36 Seat Width 40cm 16 Seat Height 40cm 16 Seat Depth 41cm 16 Back Height 35cm 14 Wheel Base 82cm 32 Ground Clearance 7cm 3 Footwell 30cm 12 Note Maximum Range and Speed are based on optimal conditions User weight battery condition temperature terrain gradient weather conditions and driving style may all reduce the maximu...

Page 7: ...lever To adjust the width of the Arm rest Loosen the tension fixing nuts and adjust the width to your seating comfort Assembling the rear part Tilt the rear part of scooter backwards at approximately 45º Lift the front body and catch the lower frame tube with the frame hooks properly at the proper position before combining the rear part and front part Assemble the rear part and front part carefull...

Page 8: ...er Easy to use controls Sturdy Front basket Adjustable tiller positioning Easy to remove the battery pack Dismantles for transporting in a car Note The weight of the front body frame is 21kg so seek assistance when lifting Assembly 1 Tilt the rear section slightly back on to the anti tip wheel while combining the front rear sections 2 Please use the frame release lever to lift the front section al...

Page 9: ...by lifting it straight up and off of the scooter If there is any resistance encountered when removing the seat please release the seat rotation knob and swivel the seat back and forth while lifting up on the seat 2 Remove the battery back from the scooter carefully 3 Lift up on the frame release lever until the frame hooks are no longer resting on the frame tubes and then carefully and slowly sepa...

Page 10: ...08 15 Page 9 CONTROL PANEL OPERATION The scooter is simple to operate However we recommend that you read carefully the following instructions to become familiarized with your new vehicle For Safety Step 1 Step 1 1 Step 2 Step 3 Step 4 Step 4 1 ...

Page 11: ... from left to right when travelling under load or on gradients and this should not cause concern 2 High Low Speed Adjustment Speed Dial This allows you to pre select your maximum speed Turn the speed dial clockwise to increase the maximum speed and turn the dial anticlockwise to reduce the maximum speed WE recommend you set the maximum speed before driving 3 Power ON OFF Light The light will illum...

Page 12: ...s remember to engage the motors before turning the power ON Electromagnetic Brakes Your scooter comes with Electromagnetic Brakes i e an automatic magnetic disc safety brake which is also known as Fail Safe brake The electro magnetic Brakes are automatic and work when the scooter is ON but in a steady state i e Wigwag is released to the neutral position even when the scooter is on a slope The Elec...

Page 13: ...tton is located on the top of the battery box The main circuit breaker monitors the electric current drawn from the battery It is a safety feature built in your scooter for your extra safety When the batteries and motor are heavily strained e g from excessive loads the main circuit breaker will trip to prevent damage to the motor and the electronics If the circuit breaker trips turn off the scoote...

Page 14: ...ndard electrical wall outlet Remove your key to turn the power OFF Slide the charger port door open Plug the XLR connector of the charger to the charger port Plug the other end of power cord into a standard wall outlet When charging is completed the charger LED shows green Disconnect the charger power cord from the wall outlet when the batteries are fully charged Recharge the battery only when the...

Page 15: ...ildew and rapid deterioration of the upholstery parts All moving mechanism will benefit from simple lubrication and inspection Lubricate using petroleum jelly or light oil Do not use too much oil otherwise small drips could stain and damage carpets and furnishings etc Periodically check that all fasteners nuts bolts etc are tight and secure Inspect the state of the battery terminals every six mont...

Page 16: ...ll holder and screws firmly fixed and safe Are all electric lighting system if applicable in working order Tyres Wheels Front Rear wheels must be able to spin smoothly without any interference Rear Front wheels must spin without wobbling Visually inspect the tire tread If less than 1mm 1 32 please have your tires replaced by your local dealer Others Motor brushes We recommend that your authorized ...

Page 17: ...ed Make sure all connections are secure Also cycle keyswitch as this fault can be initiated by a break in the circuit during keyswitch initiation 9 Brake Fault Scooter will not drive There is a fault within the electromagnetic brake circuit Check all brake and motor connections Make sure controller connections are secure and that the scooter is not in freewheel mode 10 Excessive Voltage Scooter wi...

Page 18: ...lbs tiller cover rear shroud front shroud 6 The above warranty conditions apply to brand new scooter purchased at the full retail price If you are unsure whether your scooter is covered check with the service agent 7 Under normal circumstances no responsibility will be accepted where the scooter has failed as a direct result of a The scooter or part not having been maintained in accordance with th...

Page 19: ...ch Seat Control Lever Back Braking Armrests Recharge point Electrics Batteries Connections condition Levels Lights Connections Test run Discharge test Forwards Wheels and Tyres Reverse Wear Emergency stop Pressure Left turn Bearings Right turn Wheel nuts Slope test Motors Over obstacles Wiring List Items repaired Noise Connections Brake Brushes Chassis Condition Steering ...

Page 20: ... co uk www drivedevilbiss co uk The Team at Drive DeVilbiss develops its products to give our customers the freedom to live independently This encompasses their daily home life and provides them with the opportunity to enjoy an outing with family and friends Our goal is to develop a range that will provide individuals with a chance to enjoy every day life ...

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