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Razor E300 Electric Scooter 

 

 

Problem 

Possible Cause 

Solution 

-Scooter does not run 

-Undercharged battery 

-Charge the battery. A new battery should be charged for 
at least 18 hours before using the scooter for the first 
time and up to 12 hours after each subsequent use. 
-Check all connectors. Make sure the charger connector is 
tightly plugged into the charging port, and that the 
charger is plugged into the wall. 

-Scooter suddenly stopped 
working while in use 

-Tripped circuit breaker 

-Check all wires and connectors to make sure they are 
tight. 
-The circuit breaker (next to on/off switch) will 
automatically shut off the power if the motor is 
overloaded. 
-An excessive overload, such as too heavy a rider or too 
steep a hill, could cause the motor to overheat. If the 
scooter suddenly stops running, wait a few seconds and 
then push the breaker to reset the circuit.  
-Correct the conditions that caused the breaker to trip and 
avoid repeatedly tripping the breaker. 

-Short run time (less than 15 
minutes per charge) 

-Undercharged battery 
-Battery is old and will not 
accept 
full charge 
-Brakes are not adjusted 
properly 

-Charge the battery. A new battery should be charged for 
at least 18 hours before using the scooter for the first 
time and up to 12 hours after each subsequent use. 
-Check all wires and connectors. Make sure the battery 
connector is tightly plugged into the charger connector, 
and that the charger is plugged into the wall. 
-Make sure power flow to the wall outlet is on. 
-Even with proper care, a rechargeable battery does not 
last forever. 
-Average battery life is 1 to 2 years depending on scooter 
use and conditions. Replace only with a Razor 
replacement battery. 
-Refer to adjusting the brakes instructions on page 5. 

-Scooter runs sluggishly 

-Riding conditions are too 
stressful 
-Tyres are not properly 
inflated 
-Scooter is overloaded 
-Brake dragging 
-Brakes are not adjusted 
properly 

-Use only on solid, flat, clean and dry surfaces such as 
pavement or level ground. 
-The tyres are inflated when shipped, but they invariably 
will lose some pressure between the point of 
manufacturing and your purchase. Refer to instructions on 
page 3 of this manual to properly inflate tires. 
-Make sure you do not overload the electric scooter by 
allowing more than one rider at a time, exceeding the 220 
lbs. (100kg.) maximum weight limit, going up a hill or 
towing objects behind the scooter. If the scooter is 
overloaded, the circuit breaker may trip and shut off 
power to the motor. Correct the riding conditions that 
caused the overload, wait a few seconds, and then push 
the breaker to reset the circuit. Avoid repeatedly tripping 
the circuit breaker. 
-Adjust brake at lever (page 5) to allow wheel to spin 
without brake contact. 
-Refer to adjusting the brakes instructions on page 5. 

-Sometimes the scooter 
doesn’t run, but other times 
it does 

-Loose wires or connectors 
-Motor or electrical switch 
damage 

-Check all wires around the motors and all connectors to 
make sure they are tight. 
-Contact your local Razor authorized service centre for 
diagnosis and repair. (Recreation Ltd, Camberley, Surrey) 

-Scooter makes loud noises 
or grinding sounds 

-Chain is too dry 

-Apply a lubricant such as 3 in 1™ or Tri-Flow™ to the 
chain. 

 
 
 
 

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