Dräger X-dock 5300, Technical Manual, Page: 20 / 28

20 Dräger X-dock 5300/6300/6600
Troubleshooting
8 Troubleshooting
Faults Cause Remedy
Station does not start.
Power supply not connected.
Check connections to mains supply,
power pack and station.
Power pack defective. Replace power pack.
Check that the station can be started by
pressing the function key.
Gas monitor not detected.
Module dirty. Clean module.
Instrument dirty. Clean instrument.
Module defective. Contact DrägerService.
SW version of gas monitor out of date. Update gas monitor SW.
Measuring chamber leaky.
Instrument and/or module dirty. Clean instrument and/or module.
Seal worn.
Replace seal (see chapter 9.3 on Page
22)
No communication with PC.
Ethernet cable not connected correctly. Check cabling.
Ethernet cable defective. Replace Ethernet cable.
IP address incorrectly configured. Reconfigure IP address.
Firewall is blocking data traffic. Configure the firewall correctly.
Gas monitors do not pass the gas tests
(test gas not reaching the instrument).
Hose connections incorrect. Check hose connections.
Station gas configuration not correct. Check Station gas configuration.
Test gas cylinder empty or closed. Check test gas cylinder.
Pressure regulator valve incorrectly set. Check setting of pressure regulator valve.
Test gas pressure is too low.
Pressure regulator valve incorrectly set. Check setting of pressure regulator valve.
Hose connections incorrect.
Test gas cylinder empty or closed.
Test gas pressure is too high. Pressure regulator valve incorrectly set. Check setting of pressure regulator valve.
Alarm element test not carried out.
External light sources are interferring with
the alarm element test.
Check whether or not external light
sources are creating interference, re-
position light sources or station as
necessary.
The system does not recognize the
connected USB storage device.
The formatting of USB storage devices
varies, depending on the manufacturer.
This applies to the file system (e.g. FAT32
or NTFS) as well as the partitioning.
Dräger recommends using FAT32 and a
partitioning that contains partitioning
tables (USB-ZIP or USB-HDD).
Touchscreen does not respond or has
limited response.
Touchscreen no longer correctly
calibrated.
Recalibrate touchscreen, see chapter 9.5
on page 22.
Module not found
or
Wrong
(incompatible) SW version
error
message (although everything is
connected correctly).
This error can occur if a master is
connected to modules with different
software versions.
In this case, a firmware update has to be
performed via the master, even if the most
current firmware is already installed on
the master.
If the modules are not connected
correctly, the electrical connection may be
faulty.
Check whether all connections are
correctly connected and screwed tight.
Module X does not support firmware
version
error message.
The firmware version of the affected gas
monitor is not compatible with X-dock.
Perform an update with the CC Vision PC
software.