37
System Alarms Map
11.3
Points
Alarm Point
Description
Solution
33
Default configuration
Communication with Network Time Server has
failed.
Try pinging the Network Time Server’s IP Address as
it is configured. If the ping test is successful, then
check the port setting and verify the port is not being
blocked on your network.
34
DCP poller inactive
The Site Dialer is configured to listen for DCP polls
but has not received a poll in over 5 minutes.
Check if unit can ping T/Mon or disable if not in use.
39
SNMP community
error
Community string does not match your SNMP
master's community string.
Verify both community strings to make sure they
match.
41
Notification 1 failed
A notification 1 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
42
Notification 2 failed
A notification 2 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
43
Notification 3 failed
A notification 3 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
44
Notification 4 failed
A notification 4 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
45
Notification 5 failed
A notification 5 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
46
Notification 6 failed
A notification 6 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
47
Notification 7 failed
A notification 7 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
48
Notification 8 failed
A notification 8 event, such as a page or email, was
unsuccessful.
Use RPT filter debug to help diagnose notification
problems.
49
NTP Failed
Communication with Network Time Server has
failed.
Try pinging the Network Time Server’s IP Address as
it is configured. If the ping test is successful, then
check the port setting and verify the port is not being
blocked on your network.
50
Call is in progress
Notifies T/Mon that a call is in progress and to wait
before sending next notification.
Will be automatically cleared once call has been
completed.
51
Message is ready
Message has been received from T/Mon and is
ready to be sent.
Will be automatically cleared by T/Mon once call is
complete.
52
Call is successful
Notifies T/Mon that call has completed successfully.
Will be automatically cleared by T/Mon once another
call is attempted.
53
No dial tone on the
line
During dial-out attempt, the unit did not detect a dial
tone.
Check the integrity of the phone line and cable.
54
Line is busy
During dial-out attempt, the unit detected a busy
signal.
Check the integrity of the phone line and cable.
55
Acked site
Notifies T/Mon to acknowledge an alarm.
Will be automatically cleared by T/Mon once another
call is attempted.
56
Timed Tick
Toggles state at constant rate as configured by the
Timed Tick timer variable. Useful in testing integrity
of SNMP trap alarm reporting.
To turn the feature off, set the Timed Tick timer to 0.
57
Dynamic memory
full
Not expected to occur.
Call DPS Tech Support (559) 454-1600
58
Unit reset
Unit has rebooted.
If unintentional, call DPS Tech Support: (559) 454-
1600.
61
TRIP error
Not expected to occur.
Call DPS Tech Support (559) 454-1600
62
Modem failed
The modem component to the Site Dialer has
stopped responding.
Check if modem is properly placed in socket. Contact
DPS Tech Support (559) 454-1600
63
Contact closure
comm failed
Not expected to occur.
Call DPS Tech Support (559) 454-1600
