Dover Markem-Imaje 5200, Service Manual

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SECTION 5 Troubleshooting
0855855eng 6/08
5–3
Symptom Possible Cause / Problem Reference / Action
Not Printing Printhead(s) not enabled IN, 3, PH Enable
Job not selected OP, 3, Selecting a Job
Machine not online OP, 2, LED Indicators
Incorrect print registration OP, 3, Setting the Registration
IN, 3, Registration/Spacing
Product sensor not functioning
Fixed Spacing Mode
OP, 3, Setting the Registration
IN, 2, Installing a Product
Sensor
IN, 3, Print Trigger
IN, 3, Registration/Spacing
Incorrect encoder setting IN, 2, Installing an External
Encoder
IN, 3, Encoder Settings
Possible printhead failure SE, 6, Replacing the
Printhead
Printing Poorly
Light print Density setting too low IN, 3, Image Density
Throw distance too far IN, 2, Mounting the Printhead
Printhead voltage setting SE, 4, Printhead Voltage
Missing prints Incorrect print registration OP, 3, Setting the Registration
IN, 3, Registration/Spacing
Incorrect product sensor
location IN, 2, Installing a Product
Sensor
Gap between cartons too small Check for small gaps; may
need different setting
Intermittent encoder problem IN, 2, Installing an External
Encoder
SE, 4, Print Station; Encoder
Print in wrong location Incorrect print registration IN, 3, Registration/Spacing
IN, 5, Encoder Line Speed
Incorrect product sensor
location IN, 2, Installing a Product
Sensor
Incorrect printhead location IN, 2, Mounting the Printhead
Slipping encoder IN, 2, Installing an External
Encoder
SE, 4, Print Station; Encoder
Smudged / blurred
print
Throw distance too far IN, 2, Mounting the Printhead
Use Printhead Slide Assembly
option