Douwe Egberts Gallery 310 Operating Instructions Manual Download Page 88

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Display messages and trouble shooting

Gallery 310

10.2010

Trouble shooting

If the vending machine does not function correctly and does not show a display message, check the following points before calling for service.

Fault

Corrective action

Coins have difficulties being accepted.

•

Press the coin return button

•

Please confer with suppliers manual.

Drinks are cold

•

Check if power has been interrupted recently or check if ther-
mostat is defective.

Flavour of drink is not satisfactory

•

Wrong ingredients. Use correct ingredients, i.e. correct
whitener for coffee and tea. Use only ingredients
recommended for vending machines.

•

Check if components are clean. Replace and rinse thoroughly
as necessary.

•

Ensure that canisters are located in their correct place.

•

Ensure that hoses from ingredient canisters are located
correctly in the dispense head.

Freshbrewer unit is malfunctioning.

•

Reassemble freshbrewer unit correctly.

Ingredients are moist and become lumpy in canisters

•

Remove dust from grid at rear of machine with a vacuum
cleaner from outside or take out fan and clean box from the
inside of the machine.

•

Check for blockage around mixing funnels. Remove and
reinstall components as necessary.

Liquid escaping from machine

•

Ensure that solid waste container, trays, canisters, mixing
funnels and dispensing hoses are positioned correctly.

•

Check if sensor for drip tray lid is soiled. Clean as necessary.

Summary of Contents for Gallery 310

Page 1: ...OPERATING INSTRUCTIONS Gallery 310 75535400 10 2010 ...

Page 2: ... by Wittenborg ApS a company of N W GLOBAL VENDING GROUP Seebladsgade 1 3 DK 5000 Odense C Part No 75535400 Published in 2010 week 42 The symbol indicates that the machine may not be disposed of as ordinary waste it must be disposed of in accordance with the provisions of the European directive 2002 96 CE Waste Electrical and Electronics Equipments WEEE and of any resulting national laws for preve...

Page 3: ...ter 34 Cleaning the drip tray 35 Removing and emptying the solid waste container 36 Cleaning the cup carrier 36 Cleaning inside and outside 37 Mounting of cleaned parts 37 Rinsing the machine 39 Last check 40 Deep cleaning Hygiene kit 41 Opening and disconnecting machine 41 Loading cups 41 Preparing for filling of canisters 42 Removing and filling the ingredient canister located in side 42 Filling...

Page 4: ...9 Rinsing descaling the brewer 60 Additional routines Calling and resetting counters 61 Emptying the cash box 72 Adding change manually 73 Changing prices 74 Setting of free vend and key discount 75 Time Discount 76 Setting time discount 78 Energy saving periods 79 Setting energy saving periods 81 Display messages and trouble shooting Display messages 82 Trouble shooting 84 ...

Page 5: ...urer cannot take on any liability This operator manual is valid for several vari ants of the vending machine Therefore it is possible that in this operator manual you may find instructions for operating elements that are not installed in your vending machine The manufacturer cannot be held li able for vending machines that were used for purposes other than those specified in this user manual Befor...

Page 6: ...rained in the correct use of the machine according to the standards in force and who have the specific knowledge of the machine functioning from a point of view of electrical safety and health regulations Safety devices must not be bridged or put out of function The vending machine must be connected to the drinking water line and to the electric line in compliance with local regulations The vendin...

Page 7: ...ntified by its own serial number indicated on the rating plate attached at the rear of the vending machine This plate is the only one acknowledged by the manufacturer as identification of the machine The technical data of the vending machine are given on the rating plate When the yellow special key is in serted in the slot of the door switch voltage is re established to the machine The door can be...

Page 8: ...urrent safety switch Power consumption 2130W 2830W Connecting cable Approx 1 8 3 5 m varies depending on local requirements Fuse Transformer primary 2A Transformer secondary on VMC 8A Water connection Water system connection The vending machine must be connected with the potable water system according to the provisions in force in the place of installation of the equipment Min back pressure withou...

Page 9: ...k until it is clear and free of any trace of dirt Boiler capacity 3 2 l Capacities Cups Approximately 345 cups at 150 ml Approximately 300 cups at 180 ml Solid waste container Approximately 18 l Drip tray Approximately 1 l Standard Freshbrew ingredient canister Approximately 9 5 l Instant ingredient canister 80 mm 3 l 60 mm 2 l Jug dimensions Ø 80 mm Ø 170 mm 230 mm 100 mm 200 mm ...

Page 10: ...echnical data 6 Gallery 310 10 2010 Further system require ments Ambient temperature Min 4 C max 36 C 2 0 at 80 RH Acoustic emission The A weighted sound pressure level is below 70 dB Subject to changes ...

Page 11: ...ine front fig 1 1 Door 2 Freshbrew ingredient canister 3 Cabinet 4 Advertising poster 5 Operating panel 6 Door lock 7 Cup carrier 8 Jug platform Operating panel fig 2 1 Display 2 Payment panel 3 Selection panel 4 Jug panel Discount key 5 Optical interface 6 Coin return cup 1 2 1 2 3 4 5 6 ...

Page 12: ... spouts 6 Mixing funnel hoods 7 Mixing funnels with whipper housings 8 Cup catcher 9 Retaining pin for cup carrier 10 Main switch 11 Base tray 12 Door switch 13 Drip grid 14 Drip tray 15 Jug platform 16 Solid waste container 17 Dispense head 18 Diffuser coffee mixer 19 Brewer 20 Instant Ingredient canisters 21 Freshbrew ingredient canister 22 Cabinet 4 6 7 9 5 13 15 14 11 10 12 22 17 18 19 20 21 1...

Page 13: ...once more the counter restarts at the predefined number If the machine is not set to free vend insert a card with sufficient credit or insert an amount of coins corresponding to the value of the number of drinks selected or a value above Press the selection button for the wanted drink The display steps back one number each time a portion is dispensed or if optimised multibrew is active a progressi...

Page 14: ... turn clockwise Drink to be dispensed in cup fig 6 place a cup on the cup platform Press the selection button of the desired drink After dispensing remove the cup Finish vend at a discount by turning and removing the key Drink to be dispensed in jug fig 7 place a jug on the jug platform and press the jug button until the display shows the desired number of dispensings Press the selection button of...

Page 15: ...ion buttons are used as navigation buttons Display Button Function Up button Press this button to move up one step at a time Down button Press this button to move down one step at a time Sel button Press this button to move one step to the right or activate a function eg rinsing Esc button Press this button to move one step to the left or jump to the top of a row e g from Turnover per drink to Tot...

Page 16: ...ead from the bottom line of the display Alternative functions of the navigation keys Display Button Function OK button Press this button to confirm an action e g resetting of counters Esc button Press this button to exit a function without activating it e g avoid resetting a counter Reset cash audit Continue Reset counters v Esc OK Reset cash audit Continue Reset counters v Esc OK ...

Page 17: ...rs Display Button Function Minus button Press this button to decrease a numeric value in increments of one Plus button Press this button to increase a numeric value in increments of one Next button Press this button to continue to the next digit e g in price setting functions OK button Press this button to save changes to settings in the system Price Drink Set price xx xx OK Price Drink Set price ...

Page 18: ...ed either when entering the operator menus or when entering the technicians menus See explanation on previous pages Operator Filling Clean Rinse Rinse Total Machine Rinse With Stop FB1 Rinse Water Counters Sales Audit Total number nres Total turnover nres Total number res Total turnover res No per drink nres No per drink res Turn p drink nres Turn p drink res MB per drink nres MB per drink res No ...

Page 19: ...ount Cup audit Cup number nres Cup turnover nres Cup number res Cup turnover res Free vend audit Total no nres Total no res No per drink nres No per drink res No per group nres No per group res MB discount audit MB number nres MB turnover nres MB number res MB turnover res Discount key audit D Key number nres D Key turnov nres D Key number res D Key turnov res Continued on next page Diagram contin...

Page 20: ... no res No per group nres No per group res Reset Counters Reset sales audit Reset cash audit Reset Test audit Printing Not Resetable Resetable Cash action Cash collected Dispense coins Manual filling Reset tube contents Basic operations Change prices Global price Price per cup Price per drink Step prices Change quantities Drink On Off Change group Second sel On Off Continued on next page Diagram c...

Page 21: ...ay Set date and time Key discount Time discount Set Time discount Set Day s Set Time Machine Info Machine Code Operator Code Show Install Date Set Install Date Energy saving Save Energy On Off Set Day s Set Time Set Temperature Set Doorlight Set counters on off Selfcheck setting Gr counters on off 100 discount mode Use EVA DTS events Test Complete selections Diagram continued Continued on next pag...

Page 22: ... Pot Sensor On Off Cold water valve Undosed water Softener counter Ex WaterCirculation Branch pipe pos Set Rinse Timeout Brewer assembly chk Clogged filter chk Global dr scaling Use both canisters Reset relationship Technician menu version 7 4 p Change Comm route Closed door Serial XModem Serial EDDCMP IR XModem IR EDDCMP Back to terminal Diagram continued Continued on next page ...

Page 23: ...ibit Low change inhibit Audit unit Ext Int Exact change eq Exact change offset Keyboard inhibit Price mode Price to index Zero vend mode Zero vend index Revalue Immediate change Currency code auto Currency code man Coin validator Decimal point pos Freevend count mode Delayed Paymentmode Set Cash Sale Sess Complete Mode Autom Cashaudit Res Pricelist Start Nr Diagram continued Continued on next page...

Page 24: ...onfig files Set language file Set recipe file Set menu file Diagnostics Test Overall functions Wittlink test Full dispense test Test vend Cup handling Sensor test Cup drop test Run Cup tower User interface Button Key test Display test Pre sel led test Door light toggle Test Init text Coin return motor Diagram continued Continued on next page ...

Page 25: ...pers Test valve no X Test all IN valves Test IN motor no X Test all IN motors Sigma brewer 1 Brewer positions Move piston forward Move piston back Change password GSM settings GSM On Off PIN Code Pre Alarms Set GSM Thresholds Reset Pre Al cnt Bank ID s Reset GSM relations DaylightSaving UP KEY Utility Setup files Statistics files Diagram continued ...

Page 26: ...his short cut is not present in all machines How to use the short cuts Step Action Display 1 Open and close door Wait and turn to the display 2 If the display shows the following short cuts selection window then go to step 3 If the display shows the following short cuts selection window then go to step 4 3 4 SHORTCUTS 1 Rinse 3 Counter 2 Return 4 Menu 1 2 3 4 SHORTCUTS 1 Rinse 3 Counter 2 Test 4 M...

Page 27: ... door to go directly to the test vend functions From here you can select one of the available test vend functions 8 Press 3 and if open close the door to go directly to reading the counters From here you can select one of the available counters Step Action Display v Sel Esc RINSE Rinse total machine Rinse With Stop FB1 SHORTCUTS 1 Rinse 3 Counter 2 Return 4 Menu 1 2 3 4 v Sel Esc TEST Complete sel...

Page 28: ...ion 24 Gallery 310 10 2010 9 Press 4 and if open close the door to go directly to the menu selections From here you can select one of the menus Step Action Display v Sel Esc MENU SELECTION Operator Technician ...

Page 29: ...et to either multi vend or single vend Multi vend The machine can be set to enable selection of several drinks one after the other from only one payment action by coins or card Single vend The machine can be set to return coins release payment card after each drink selection ...

Page 30: ...you to exactly perform the individual tasks Make sure that all components are installed correctly after the clean ing procedure Clean the inside and outside of the vending machine by using a clean damp cloth and do not splash it Use only cleaning agents approved by the food industry or the supplier of the vending machine Do not use aggressive or abrasive cleaning agents As well as cleaning every w...

Page 31: ...ing the door Loading cups Filling the ingredient canisters Filling the freshbrew ingredient canister Cleaning the drip tray Removing and emptying the solid waste container Cleaning the cup carrier Cleaning the machine interior and exterior Mounting the cleaned parts Rinsing the machine Last check 1 bucket of hot water 60 80 C with cleaning agent 1 bucket of clean warm min 40 C water Soft clean clo...

Page 32: ...oving and emptying the solid waste container Cleaning the base tray Cleaning the cup carrier Cleaning machine interior and exterior Mounting cleaned parts Rinsing and last check Mixing funnel hoods Instant ingredient mixer units with whipper wheels and sealing rings Powder traps Diffuser coffee mixer option Hood for diffuser Whipper wheel for coffee mixer option Dispense head with outlets and hose...

Page 33: ...0 Gallery 310 29 Occasional Once a month Cleaning the instant ingredient canisters Cleaning the coffee canister Replacing the brewer filter and gasket Rinsing descaling the brewer Interval Type of work Check Exchange kit hygiene kit ...

Page 34: ...onents Loading cups Never reach underneath the cup dispenser for pushing cups up wards To ensure a trouble free delivery of cups only anti statically treated cups of good quality that are suitable for the use in vending ma chines may be used Activate the locking clip of the cup dispenser and tilt the dispenser forwards fig 10 Remove the lid fig 11 Open the plastic bag with cups at the bottom end d...

Page 35: ...nisters Lift and take out the drip tray and place it outside of machine for cleaning fig 13 Pull slightly forwards solid waste container and the base tray fig 14 to prevent pollution Filling the instant ingredient canis ters Check ingredient level of instant in gredient canisters daily Replenish when necessary The instant ingredient canisters should be labelled to avoid ingredi ents being poured i...

Page 36: ...to close the outlet spout of the canister fig 15 Take hold of the bracket for canister raise it slightly upwards and swing it out with canister fig 16 Press the green release lever on the bracket for canister fig 17 and remove the canister 1 This is an option and may not be present in your machine 15 16 17 ...

Page 37: ...h the outlet tube upwards to close the outlet spout of the wanted canister fig 19 Take the canister by the handle and pull it forwards fig 20 until it is hanging freely at its end stop in guiding rail The lid is automatically triggered open If required lift the canister upwards and pull forwards over the end stops in guiding rail Place canister on a plain clean surface Fill the canister with insta...

Page 38: ...n filled Filling the freshbrew ingredient canister Close the outlet spouts Pull out and take out the freshbrew ingredient canister fig 22 Fill according to use of ingredient Do not use pressure to force more coffee tea into the canister as this could damage the dosing system Open the lid fig 23 Fill the canister chamber s with freshbrew product Close the lid 21 22 23 ...

Page 39: ...r is locked in place Cleaning the drip tray Remove the lid from the drip tray and empty the drip tray fig 25 Remove the drip grid A from the lid for drip tray B fig 26 Clean drip grid A lid for drip tray B and drip tray C in hot water with cleaning agent and finally wipe parts dry fig 26 Wipe sensors in lid for drip tray dry D fig 26 A B C D 24 25 26 ...

Page 40: ...plastic bag from container and insert a new liner Wipe clean base tray Push base tray back in place fig 28 Cleaning the cup carrier Remove the cup carrier Take hold of the cup carrier with your right hand and with your left hand remove the corresponding retaining pin A situated on the rear side of the cup station fig 29 A 27 28 29 ...

Page 41: ...and the housing inside and outside and finally the bottom with a clean damp cloth fig 31 Mounting of cleaned parts Remount all parts Relocate the ingredient canister located in the side of the cabinet in its bracket1 Lift up the bracket with canister and swing it back on proper place Push the outlet tube downwards to open the outlet spout of the above mentioned canister 1 This is an option and may...

Page 42: ...container Locate the drip tray back in place Ensure that the sensors in lid are located under the corresponding contact springs when drip tray is relocated Ensure that the solid waste con tainer is relocated correctly Front side facing forward Close the door 32 ...

Page 43: ...chine rinse 33 1 2 3 4 SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu Start MENU SELECTION Operator Technician v Sel ESC End Sel Esc Place the empty jug on the jug platform Wait until the program has finished Let the jug stay on the platform and repeat min one time 1 Close the door Please place pot Close the door Rinse total machine Wait until the program has finished Esc Esc Esc Gallery 310 ...

Page 44: ...ram above In this case the drink will not be included in the Sales Audit counter See Calling and resetting counters on page 61 There is a risk of scalding from hot water 34 SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu Start Complete selections 2 1 2 3 4 DISPENSING TEST Sel Close door Select a drink selec tion button e g Wiener Melange After a complete drink has been dispensed remove cup Open and clos...

Page 45: ...xing funnel mixing funnel hood and valve filter and support for filter scraper cup carrier Opening the machine Turn the door key clockwise in keyhole fig 35 and open the door The power to the brewer motor s is now disconnected If power is turned on be careful not to touch moving parts and electri cal components Loading cups Never reach underneath the cup dispenser for pushing cups up wards To ensu...

Page 46: ...de of machine for cleaning fig 37 Pull slightly forwards solid waste container A fig 38 and base tray B fig 38 Removing and filling the ingredient canister located in side1 push the outlet tube upwards to close the outlet spout of the canister fig 39 1 This is an option and may not be present in your machine A B 37 38 39 ...

Page 47: ...t with canister fig 40 Press the green release lever on the bracket for canister and remove the canister fig 41 Hang the canister on its support bracket on the cover for selection panel fig 42 Fill canister see regular cleaning Do not relocate this canister in place until all the cleaned parts are remounted 40 41 42 ...

Page 48: ...and fill the instant ingredient canisters one by one as described in regular cleaning fig 44 Wipe clean the shelf under the instant ingredient canisters with a clean and moist cloth Leave the outlet spouts closed and push canisters back in place Filling the freshbrew ingredient canister Close the outlet spouts Pull and take out the freshbrew ingredient canister fig 45 43 44 45 ...

Page 49: ...nsure that the canister is locked in place fig 42 Do not use pressure to force more coffee tea into the canister as this could damage the dosing system Disconnecting machine Turn machine off with main switch fig 48 Soak all parts which will be disassembled at least for 15 minutes in a bucket with hot water with cleaning agent1 1 For cleaning refer to the HACCP guidelines see Quick Reference Guide ...

Page 50: ...ut mixing funnel leaving the hose back on fig 49 Remove the sealing ring fig 50 Pull off the whipper wheel fig 50 Repeat procedure until all mixing funnels have been removed Cleaning the powder trap Take hold of the small handle on the powder trap and pull out fig 51 Separate front and rear parts fig 51 Soak both powder trap components in hot water with cleaning agent Rinse parts in clean hot wate...

Page 51: ...ring The machine is fitted with a diffus er or a coffee mixer Cleaning the coffee mixer Remove brewer hose from diffuser fig 53 Remove the hood for diffuser and the upper sealing ring fig 53 Turn the diffuser clockwise and pull it off leaving the outlet hose back on fig 53 Pull off the whipper wheel fig 53 and the lower sealing ring Soak all removed parts in hot water with cleaning agent Removing ...

Page 52: ... cleaning 48 Gallery 310 10 2010 Unclip and remove the drip tray with drain hose under the dispense head fig 55 Removing the dispense head Turn the wing head stud and lift off the dispense head fig 56 55 56 ...

Page 53: ...tact with the drink Washing can be carried out in a dishwasher 60 C max or using normal dish detergent The fresh brewer consists in the following parts see illustration Note Only clean the air cylinder when necessary Legend to illustration 1 Mixing funnel hood 2 Mixing funnel 3 Upper valve 4 Air cylinder 5 Brewer cylinder 6 Cylinder grip 7 Filter 8 Filter gasket 9 Filter support spring 10 Scraper ...

Page 54: ...0 2010 Disassembling the freshbrew unit The parts to be cleaned are disassembled in the sequence indicated below The illustrations to be read row by row 1 from left to right and 2 from top to bot tom 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ...

Page 55: ...310 51 The illustrations to be read row by row 1 from left to right and 2 from top to bottom 1 2 3 4 5 6 7 9 10 12 8 11 Reassembling the freshbrew unit The parts of the freshbrew unit are reassembled in the sequence indicated below ...

Page 56: ...rip tray Clean the drip tray and its parts fig 57 see regular cleaning Always wipe the sensor A in the lid dry fig 57 Emptying the solid waste container Take out the solid waste container empty it and insert a new liner fig 58 Cleaning the base tray Remove and clean the base tray from machine fig 59 A 57 58 59 ...

Page 57: ...cleaning Clean the drip grid A and tray B fig 61 see regular cleaning Cleaning inside and outside Clean the door and housing inside and outside and finally the bottom with a clean damp cloth fig 62 Flush all parts which have been soaking thoroughly with clean and warm water Dry all parts with a dry cloth 60 61 62 ...

Page 58: ... side of the cabinet in its bracket1 Lift up the bracket with canister and swing it back on proper place fig 64 Push the outlet tube downwards to open the outlet spout of the above mentioned canister Rinsing and last check Turn on machine with the main switch fig 65 Rinse machine twice see regular cleaning Clean outside of machine with a clean damp cloth Perform a test dispensing by pressing a sel...

Page 59: ...t forwards fig 66 until end stops in guiding rail Lift the canister upwards and pull forwards over the end stops The lid is automatically triggered open Empty the ingredient of the canister into a plastic bag or a clean container Unscrew locking nut on front side of canister and remove the outlet spout fig 67 Unscrew locking nut on back side of canister and remove the dosing system fig 68 66 67 68...

Page 60: ...hot water with cleaning agent except felt disc Rinse all items thoroughly in hot clean water Let components dry completely Reassemble instant ingredient canister in reverse order Return canister to its former position fig 70 Fill canister with instant ingredient Repeat procedure for all canisters Ensure that the outlet tube points the open end downwards The canisters must always be re turned to th...

Page 61: ...d and empty the contents of the canister into a plastic bag or a clean container fig 72 Place the canister upside down on a table Loosen the remaining coffee by turning the coupling fig 73 and by knocking on the bottom of the dosing systems Wipe the inside of the canister with a soft clean and dry brush Take care not to damage the mixing wires The canister and canister parts are not dishwasher pro...

Page 62: ...n back side of canister fig 74 Remove partition wall inside canister fig 75 Loosen the retaining screw of each auger fig 75 and carefully remove the dosing systems Take care not to damage the mixing wires Do not use a brush Clean the canister in hot water Dry the canister Assemble canister and dosing systems Fill canister with freshbrew ingredient and reinsert in machine 74 75 ...

Page 63: ...r or the gasket for a metallic filter must be replaced after a certain amount of selections even if apparently still efficient Nylon filter for coffee every 25 000 dispensings Gasket for metal filter every 50 000 dispensings Be sure to use correct nylon filter for tea coffee brewing nylon tea filter has a red seal nylon coffee filter has a neutral white seal ...

Page 64: ...d outlet hose Should the procedure be inter rupted e g if the door is accidentally opened too early the brewer must either be disassembled and rinsed manually or a new rinse procedure must be performed There is a risk of scalding from hot water Most descaling agents are caustic To protect your eyes and your skin follow the manufacturer s instructions End Rinse total machine Rinse with stop Rinse w...

Page 65: ...offee black Sel Esc Total xxxxxx Sel OK v Coffee w sugar Total 000 00 Sel OK Esc Esc Total xxxxxxx Sel OK Total number res v Esc Total 00000 00 Sel OK Total turnover res v Esc Esc Esc No per drink nres No per drink res Turn p drink nres OK v Sales Audit 3 Esc Sel Cash audit v Continued on next page Gallery 310 Calling and resetting counters Follow this diagram to check and reset counters Sales tur...

Page 66: ...tal 000 00 Sel OK Esc Esc Coffee black Sel Esc Total xxxxxx Sel OK v v Coffee w sugar Total 000 00 Sel OK Coffee black Sel Esc Total xxxxxx Sel OK v Coffee w sugar Total 000 00 Sel OK Esc Esc Turn p drink nres Turn p drink res MB per drink nres MB per drink res Sel Sel Cash audit v v Sales audit v No per group nres v No per drink res Diagram continued Continued on next page ...

Page 67: ...l 000 00 Sel OK Esc Esc Group 1 Sel Esc Total xxxxxx Sel OK v v Group 2 Total 000 00 Sel OK Group 1 Sel Esc Total xxxxxx Sel OK v Group 2 Total 000 00 Sel OK Esc Esc No per group nres No per group res Turn p group nres Turn p group res Sel Sel Cash audit v v Sales audit v Sel Esc Esc Card audit v MB per drink res Diagram continued Continued on next page ...

Page 68: ...Sel Esc Total 0000000 00 Sel OK v v Coffee with milk Total 0000000 00 Sel OK Coffee Sel Esc Total 0000000 00 Sel OK v Coffee with milk Total 000 00 Sel OK No per drink nres No per drink res Turn p drink nres Turn p drink res Sel Sel v Esc Sel Coffee Esc Total 0000000 OK v v Coffee with milk Total 0000000 Sel OK Coffee Sel Esc Total 0000000 Sel OK v Coffee with milk Total 0000000 Sel OK No per drin...

Page 69: ...bes Sel Esc Money to cash box v Collected money v Manually filled v v Esc Esc Esc Esc Amount 00000 00 Sel OK Manually delivered v Esc Amount 00000 00 Sel OK Value overpay v Esc Amount 00000 00 Sel OK Dispensed change Esc v v Sales audit Number 0000000 Sel OK Number of tokens v Esc Diagram continued Continued on next page Applicable only to BDV and MDB ICP coin mechanisms ...

Page 70: ...res Sel Esc Cup turnover nres v Cup number res v Cup turnover res v Esc Esc Esc Cup audit Esc v v MB discount audit Total no nres Sel Esc Total no res v Esc Free vend audit Esc v Cash audit v v Coffee w sugar Total 000 00 Sel OK Coffee black Sel Esc Total xxxxxx Sel OK v Coffee w sugar Total 000 00 Sel OK Esc No per drink res Cofee black Sel Esc Total xxxxxx Sel OK Esc No per drink nres v v No per...

Page 71: ...Sel OK Number xxxxx Sel OK Amount 00000 00 Sel OK D Key number nres Sel Esc D Key turnover nres v D Key number res v D Key turnover res v Esc Esc Esc MB discount audit Esc Esc v v Discount key audit Time Discount audit Free vend audit v Group 1 Esc Total xxxxxx OK v v Group 2 Total 000 00 Sel OK Group 1 Sel Esc Total xxxxxx Sel OK v Group 2 Total 000 00 Sel OK Esc Esc No per group nres No per grou...

Page 72: ...it Sel Esc Time Discount audit Step price audit T Disc number nres Number xxxxxxx Sel OK Number xxxxxxx Sel T Disc turnov nres v Esc Number xxxxxxx Sel OK T Disc number res v Esc Number xxxxxxx Sel OK T Disc turnov res v Esc OK Diagram continued Continued on next page ...

Page 73: ...nt 000 00 Step price res Amount 000 00 Reset sales audit Sel Esc Continue Sel Esc Reset of sales audit finished OK Reset counters Reset cash audit Continue Sel Esc Reset of cash audit finished OK Esc v Esc Test audit Test no nres AUDITPERDRINK Drink Sel Esc Sel Esc Printing Reset test audit Continue Sel Esc Reset of test audit finished OK Esc Numbersoldof group T otal 0000000 OK No per group nres ...

Page 74: ...rogress OK Please wait Printing in progress OK Please wait Printing in progress OK Please wait Printing in progress OK Please wait Printing in progress OK Overall Sel Esc Sel Esc Selections Counters v Time Bands v Free Vend v Esc Esc Discounts v Esc Errors v Esc Cash Audit v Esc Esc Esc Printing Not resettable Esc v Resettable Printing audit Continue Sel OK Please wait Printing in progress OK Test...

Page 75: ...tinue Printing audit Continue Sel OK Sel OK Sel OK Sel OK Printing audit Continue Sel OK Printing audit Continue Sel OK Sel Esc Selections Counters Overall v Time Bands v Free Vend v Esc Esc Discounts v Esc Errors v Esc Please wait Printing in progress OK Printing audit Continue Sel OK v Esc Cash Audit Printing Not resettable Esc v Resettable Printing audit Continue Sel OK Please wait Printing in ...

Page 76: ...d Esc Esc 4 Esc SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu Start 1 2 3 4 Gallery 310 Emptying the cash box Open the door of the vending machine Insert cash box key into keyhole and turn it clockwise Pull out the cash box and empty it fig 77 Turn to the display and follow the diagram to register the removed amount electronically The amount is registered under Collected money See Calling and resettin...

Page 77: ...w adjusted 4 SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu Start 1 2 3 4 Gallery 310 Applicable only to BDV and MDB ICP coin mechanisms Adding change manually This procedure is applicable only to BDV and MDB ICP coin mechanisms Insert the change amount into the machine through the coin slot Follow the diagram to electronically register the inserted amount as change The inserted amount is registered un...

Page 78: ...e 0000 00 OK OK Price per cup Set value 0000 00 OK Sel OK Price per cup Set value 0000 00 Esc OK Sel OK Set step price Value 00 00 OK Sel OK Step price s Off 0 On 1 0 Esc OK Select drink v Esc Global stepprice Sel OK Global price Set value 00 00 OK v Esc Global stepprice Sel OK Global price Set value 00 00 OK Preselection 1 Preselection 1 Start SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu 1 2 3 4 Gal...

Page 79: ...ice information v v Cash action v Counters v Filling Clean v Esc Esc Esc Esc 4 Sel Esc Off 0 On 1 1 Sel Esc Set percentage 000 Sel Esc Key discount v Esc Esc Esc OK OK SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu Start 1 2 3 4 v Gallery 310 Setting of free vend and key discount Follow this diagram to turn free vend on or off or set or change key discount rates ...

Page 80: ...days ALL 7 This means A time discount period that crosses midnight requires two period settings see Example 1 periods 1 and 2 If a time discount is to apply within the same period of time every day of the week e g from 10 a m to 2 p m 10 00 to 14 00 one period setting stating ALL as start and end day is sufficient If a time discount should apply only some of the days of a week e g Saturdays and Su...

Page 81: ...nd time 06 00 Result Time discount is given between midnight and 06 00 a m of the same day Period 3 Set start day Sa 5 Set start time 06 00 Set end day Su 6 Set end time 23 59 Result Time discount is given continuously all through the week end Period 1 Set start day Sa 5 Set start time 10 00 Set end day Sa 5 Set end time 14 00 Period 2 Set start day Su 6 Set start time 10 00 Set end day Su 6 Set e...

Page 82: ...00 20 OK Sel Set start day Mo 0 Su 6 All 7 7 Esc OK Sel Set start time Time 22 00 OK Set end time Time 23 59 Set end day Mo 0 Su 6 All 7 7 Esc OK OK SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu Start 1 2 3 4 4 Esc OK OK OK Gallery 310 Setting time discount Follow this diagram to set the discount percentage rate and to define one or more time periods up to seven periods in which it is to apply If the ...

Page 83: ...ed results The temperature during the energy saving period is set in set temperature Example The vending machine is to run Monday to Friday from 07 00 till 22 00 The remaining time of the week and during the weekend the machine is set to energy saving Three periods have to be set as follows Non Example 1 Non Example 2 Period 1 Set start day ALL 7 Set start time 22 00 Set end day ALL 7 set end time...

Page 84: ...e machine leaves the energy saving mode and returns to the vend mode As soon as the temperature in the water tank has reached the nominal temperature the machine is ready for vend and a drink can be selected When the selection buttons have been left untouched for more than 10 minutes after the last drinks dispensing and an energy saving period is still in force the machine returns to the energy sa...

Page 85: ...Set start time Time 00 00 OK Set end time Time 00 00 OK Set end day Mo 0 Su 6 All 7 1 Esc OK Sel Esc Set temperature Temp 000 OK Sel Esc Set doorlight 1 On 0 Off 1 OK OK OK OK OK OK SHORTCUTS 1 Rinse 3 Counter 2 Test 4 Menu Start 1 2 3 4 Gallery 310 Setting energy saving periods Follow this diagram to define one or more energy saving periods up to seven periods Setting a period means scheduling th...

Page 86: ...insing the machine on page 39 Drip tray full Empty and clean drip tray Wipe sensor dry Energy saving mode Energy saving is active At the press of a selection button the machine will return to vend mode When the water is suffi ciently heated the machine is ready to dispense drinks If the selection panel is left untouched for 10 minutes the machine will return to energy saving mode No SB1 or2 cyl pr...

Page 87: ...minutes Water level low Descale water inlet valve Remove impurities from water filter Replace if necessary Remove impurities from water supply connection Branch pipe error Switch machine off and on Remove blocking cup Clean branch pipe system i e dispense head hoses and mixing funnels Display message Reason and or Corrective action ...

Page 88: ...ended for vending machines Check if components are clean Replace and rinse thoroughly as necessary Ensure that canisters are located in their correct place Ensure that hoses from ingredient canisters are located correctly in the dispense head Freshbrewer unit is malfunctioning Reassemble freshbrewer unit correctly Ingredients are moist and become lumpy in canisters Remove dust from grid at rear of...

Page 89: ...ing funnel s blocked Replace or clean blocked part s Check if they are positioned correctly Leak in mixing system Check if the sealing ring is missing at the mixing funnel No drinks are dispensed Check if mixing funnels are blocked and clean as necessary Check the coffee tea filter and clean as necessary Only water is dispensed no ingredient Ensure that canister spout s is are open Check if the in...

Page 90: ...ensed Ensure that water pipes are not blocked No cups are dispensed Check cup mechanism and cup turret remove jammed cups and refill cups as necessary Drinks dispensed but no cups and no display messages Cup sensor glasses are soiled wipe dry Machine does not shut down when drip tray is full Check if sensors in drip tray are soiled Clean as necessary Fault Corrective action ...

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Page 92: ... CE 2004 108 EC 93 68 CE 90 128 EC 2002 72 CE 80 590 EEC and EC 1935 2004 89 109 EEC De harmoniserede standarder eller tekniske specifikationer der er i overenstemmelse med god konstruktionspraksis i h t gældende sikkerhedsforskrifter der er i kraft i EF er The harmonised standards or technical specifications designations which comply with good engineering practice in safety matters in force withi...

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Douwe Egberts Gallery 310, Operating Instructions Manual

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